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McGill University Desktop Messaging Deployment. Deployment phases Migration to CallPilot in February 2004 Migration to CallPilot in February 2004 Introduction.

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Presentation on theme: "McGill University Desktop Messaging Deployment. Deployment phases Migration to CallPilot in February 2004 Migration to CallPilot in February 2004 Introduction."— Presentation transcript:

1 McGill University Desktop Messaging Deployment

2 Deployment phases Migration to CallPilot in February 2004 Migration to CallPilot in February 2004 Introduction of MyCallPilot - spring 2004 Introduction of MyCallPilot - spring 2004 Desktop Messaging tests started in March 2004 Desktop Messaging tests started in March 2004 Deployment announced on March 14th, 2005 Deployment announced on March 14th, 2005

3 Benefits Visual aspect of DM stimulates usage of features like: Visual aspect of DM stimulates usage of features like: Call Sender (works with emails!) Call Sender (works with emails!) Forward Forward Selective Playback Selective Playback Distribution lists on MyCallPilot Distribution lists on MyCallPilot WEB Voicemail WEB Voicemail

4 Deployment model Voicemail box: $5.00/m Voicemail box: $5.00/m Desktop Messaging + outbound fax: $3.00/m Desktop Messaging + outbound fax: $3.00/m Desktop Messaging + inbound fax: $2.00/m Desktop Messaging + inbound fax: $2.00/m + AdditionalDID number + AdditionalDID number Dispatch Fax: $5.00/m Dispatch Fax: $5.00/m Additional storage (20 minutes): $5.00/m Additional storage (20 minutes): $5.00/m Additional retention (7 days): $2.00/m Additional retention (7 days): $2.00/m Special installation rate until July 1st, 2005 Special installation rate until July 1st, 2005

5 Restrictions Supported environment: Outlook/Exchange Supported environment: Outlook/Exchange Fax and voice on same number not supported Fax and voice on same number not supported Lotus Notes or Groupwise not available Lotus Notes or Groupwise not available Limited functionality on MAC Limited functionality on MAC Limited functionality on Outlook Express Limited functionality on Outlook Express

6 Deployment procedures Users order the service through WOS Users order the service through WOS CSR’s configure mailbox CSR’s configure mailbox User downloads player User downloads player User downloads user guide User downloads user guide


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