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Employee Ownership Australia and New Zealand Melbourne, 10 th May 2012
Sir Stuart Hampson Chairman,
The Power of Employee Engagement
−History and soldiers −Lunch and Heathrow Terminal 5 −Princess Diana and electric fans −Home-made apple pie −Happiness
The John Lewis Partnership John Lewis & Waitrose
1864 John Lewis
1929 John Lewis Partnership “owned by the staff, for the staff”
2011 JOHN LEWIS PARTNERSHIP −Sales of £8.7bn −81,000 employees (Partners) −Profits of £354m −Partnership Bonus of £165m −14% of pay
Verdict business research Which? consumer magazine “Britain’s favourite retailers No 1 and No 2”
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
Be honestGive respect Recognise others Show enterprise Work together Achieve more
−History and soldiers −Lunch and Heathrow Terminal 5 −Princess Diana and electric fans −Happiness −Home-made apple pie
Employee ownership Engagement and Happiness Lasting competitive advantage Excellent customer experience
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