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Www.NAEPnet.org. Facilities Institute July 9 - 12, 2012 Houston, Texas I T ’ S B EING G REEN ! A Tale of Going Green with Cleaning Products.

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Presentation on theme: "Www.NAEPnet.org. Facilities Institute July 9 - 12, 2012 Houston, Texas I T ’ S B EING G REEN ! A Tale of Going Green with Cleaning Products."— Presentation transcript:

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2 Facilities Institute July , 2012 Houston, Texas I T ’ S B EING G REEN ! A Tale of Going Green with Cleaning Products

3 Facilities Institute July , 2012 Houston, Texas Presented by:  Charlene Lydick Associate Director of Procurement  Howie Aroesty Regional Sales Director

4 Facilities Institute July , 2012 Houston, Texas Who is CU? Denver campus Anschutz Medical campus Boulder campus Colorado Springs campus

5 Facilities Institute July , 2012 Houston, Texas Who is Staples? Industry’s strongest performer – $25 billion in annual revenue 90,000 associates worldwide Second largest e-retailer in the world behind Amazon.com More than 1,900 stores worldwide No. 108 on Fortune 500 list, A Fortune Most Admired Company Publicly traded on NASDAQ (SPLS), listed on S&P 500 Yes, we’re big, but we’re also local

6 6 Presentation title l Section Name Brief History Staples Brand Chemicals 1937 – Paulsen & Roles Founded 1945 – Coast Wide Supply Founded 1977 – Paulsen & Roles sold to new owners 1998 – Paulsen & Roles joined with Coast Wide Supply and became Coastwide Laboratories 2002 – Launch of Sustainable Earth line of chemicals July 2006 – Corporate Express acquired Coastwide Laboratories April 2007 – Laboratory opens in Aurora, CO December 2007 – Corporate Express launched Sustainable Earth and Corporate Express Brand chemicals July 2008 – Staples acquired Corporate Express and transitioned products to Staples Brand Q – Staples introduces Brighton Professional Brand

7 Facilities Institute July , 2012 Houston, Texas Historical Situation Disjointed De-centralized No collaboration Not taking advantage of University’s purchasing power

8 Facilities Institute July , 2012 Houston, Texas Stakeholders Procurement Service Center Boulder Facilities Mgmt Boulder Housing Denver/Anschutz Facilities Mgmt Springs Facilities Mgmt Springs Housing Sustainability Officers

9 Facilities Institute July , 2012 Houston, Texas Advantage Desire by all parties to “go green” with cleaning products & save some “green”

10 Facilities Institute July , 2012 Houston, Texas Disadvantages No campus leader No consensus on product No testing methodology for Cleaning ability or “Greeness” of products

11 Facilities Institute July , 2012 Houston, Texas Initial Steps PSC takes lead Need University-wide agreement Purchasing Manager to lead the process Strategic Sourcing Manager Evaluation Committee Chair

12 Facilities Institute July , 2012 Houston, Texas Challenges Identifying & connecting to the ‘right’ stakeholders Understanding current processes Addressing stakeholder concerns University-wide agreement is best – REALLY! Data gathering

13 Facilities Institute July , 2012 Houston, Texas Challenges Stakeholder concerns - Might have to change suppliers New products New equipment Different ordering process Training Boulder will overpower

14 Facilities Institute July , 2012 Houston, Texas Challenges Data Gathering Does anyone know what they are buying, quantities, the dilution ratios, or how much they are paying?

15 Facilities Institute July , 2012 Houston, Texas Goals Cleaning products that work Environmentally-friendly cleaning products Eliminate reliance on harsh chemicals Support broad cleaning needs Standardize and consolidate products Streamline procurement & ordering processes Increase dollar savings

16 Facilities Institute July , 2012 Houston, Texas RFP Process Cross-campus Evaluation Committee Added paper products Criteria Program Plan (strategy) Project Plan (tactics) Training Plan Product Testing Sustainability Program Pricing

17 Facilities Institute July , 2012 Houston, Texas Testing Methodology Tested 4 short-listed suppliers Double-blind test Primary cleaners o Glass o Disinfectant o Floor cleaner o All-purpose cleaner Pass/Fail

18 Facilities Institute July , 2012 Houston, Texas A Partnership is Born Awarded to Staples Advantage

19 When you can have this? Staples Facility Solutions allowed CU to become a more sustainable university by providing ONE product that can do the work and perform as well if not better than 11 SKU’s 64 – The Sustainable Solution that Works! What’s in a Number? Why all this?.....

20 20 Presentation title l Section Name Overview of Current Assortment Cleaning CategoriesSustainable Earth and Brighton Professional Products General PurposeSEB64, pH Neutral, SEB RTU Multi-Purpose Cleaner, SEB Cleaning Wipes Hard Floor CareSEB80, SEB82, SEB83, Diamond, Duragloss, Durathane, Optimum, One-Step, Spray Gloss DegreasersSEB65, Triple Power, Grease Lightning RestroomSEB70, SEB71, Sani-Cleanse, Spectrum DisinfectantsSE66, Hepastat 256, Lemon DC Plus, Virustat DC Plus, Virustat RTU, Non-Acid, Sani-Cloth Wipes CarpetSEB62, SEB67, Enzyme Plus, Defoam It Specialty ProductsSEB61 Glass Cleaner, SEB99 Graffiti Remover, Whiteboard Cleaner, SEB RTU Glass Cleaner

21 Discovery So how did we do it? Design Deployment 1.Initial implementation meeting 2.Unique location requirements 3.Dispenser and product usage 4.Service provider details 5.Product depletion 6.Identify problem areas 7.Understanding current processes 8.Site surveys 1.Identify SKU rationalization 2.Inventory rationalization 3.Create communications strategy 4.Create web page interface 5.Order process 6.Sustainability improvements 7.Present findings – products, systems, labor, best practices 1.Issue program communications 2.Conduct training 3.Training aids 4.Dispenser installation 5.Ensure consistent appearance 6.Monitor activities, capture data points, present findings, report further recommendations

22 Program Launch Announcement letter Week 2 Staples is coming Week 3 Training Announcement to facilities product users and janitorial staff o Staples Facility Solution is here o Program tailored to CU needs Supplier Transition Strategy

23 Week 4-12 Training Program o Facilities Training Videos o Chemical Dilution Guide o Facilities Training Manual o Facilities Training Wall Charts o Electronic Welcome Kit o On-site Training o Signage o Webinars Supplier Transition Strategy

24 Easy Ordering Originally - University of Colorado Custom Facilities Website o Registration and logon to ordering platform o 24/7 access to user training guides and MSDS documentation o Overview CU/Staples Facilities program Now – direct ordering through eProcurement platform o CU Marketplace o Same information o Ability to save favorites list Supplier Transition Strategy

25 State of the art inventory replenishment system o Manage stock levels o Just in time o Manual adjustments  Initial roll out  School break  Special projects  Peak occasions Initial roll out o Staples built inventory in advance of launch date Industry shortages o Staples has top tier status with our vendors. This became key when H1N1 hit. Top of the allocation tier. Inventory Optimization and Support

26 Dispensers provided Installation provided at no additional cost Product testing between our Facility Supplies Specialists and custodial teams Wall Charts depicting proper use of chemicals Hard and Soft copy training materials Product Replacement Process

27 Facilities Institute July , 2012 Houston, Texas Hands On Support Jeff Twist, Account Rep, installing dispensers on Boulder campus

28 Facilities Institute July , 2012 Houston, Texas Before & After

29 Facilities Institute July , 2012 Houston, Texas Before & After

30 Facilities Institute July , 2012 Houston, Texas Win-Win Environmentally-friendly products that work Consolidation of products Support in installation & training Easy ordering, next day delivery One truck for office & janitorial supplies Projected 23% cost savings Contract can be shared with other entities Case Study

31 Triple Bottom Line People PlanetProfitability

32 Facilities Institute July , 2012 Houston, Texas Questions? For information on the University of Colorado Green Cleaning Contract, contact:  Duane Tucker CU Strategic Contracts Manager  Howie Aroesty Staples Regional Sales Director

33 Facilities Institute July , 2012 Houston, Texas Save the earth, it’s the only planet with chocolate


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