2 Definition: Re-opening, maintaining and expanding markets to the Canadian industry. With almost half of Canada's total agricultural and food production exported, the potential for growth in these sectors lies in its ability to expand markets abroad, making market access a key priority for both industry and governments. Market Access
Industry 3 Increase Market Access: Gov’t & Industry’s Role Foreign Affairs, Trade and Development Canada Canadian Food Inspection Agency Agriculture and Agri- Food Canada
4 Every year, the Government (helped by Industry) identifies “priority markets” deemed to hold the most potential for Canadian exports of agri-food. For example: 1. Established markets: European Union (EU), Japan, Mexico, South Korea, Taiwan, United States (US), etc. 2. Emerging markets: China, India, Indonesia, Russia, etc. Identifying Priorities
5 Outcome of this Ambitious Trade Agenda As a result of the intense promotion and negotiation work done abroad, importing countries send foreign delegations to verify, audit, inspect and/or gather information on Canada’s food inspection system and/or on regulated parties. The number of requests to host incoming foreign missions has increased in recent years, and is anticipated to increase even more in the future. In 2011–2012, the CFIA received 45 audit and inspection missions from more than 21 foreign entities. In 2012–2013, 48 missions were scheduled.
6 Examples: 1. visits for new, expanded or to regain market access 2. audits and/or inspections for ongoing market access 3. technical assistance, cooperation, outreach, and capacity building 4. bilateral sanitary and phytosanitary (SPS) committees 5. consultative committees on agriculture (CCAs) 6. other senior-level meetings, working group meetings, and invitations and relationship-building. Purpose of Foreign Missions
Foreign Audits CFIA Inspection System CFIA Field Staff Fed. Reg’d Est 7 Audit – Audits of the Canadian inspection systems are conducted to maintain or expand Canadian access to an existing market, or to obtain access to a new market. Audits encompass both the: evaluation of a country’s regulatory system (i.e. CFIA’s Meat Inspection System) and; the inspection of Establishments as part of the examination process. Foreign Audits
8 Incoming Foreign Audits Process 8
9 1. Government of Canada receives foreign audit requests. 2. Sometimes we are notified as short as 2 weeks prior to the actual audit date. 3. It is at this time that we are informed of Establishments selection. It can be: 1. Chosen by the Foreign Country; 2. Chosen by CFIA; 3. On a voluntary basis. 4. If Establishments are chosen by the Foreign Country it is often based on: violations at Point-of-Entry, volume exported, recall history, etc. 5. Audit Itinerary is then drafted by both the Foreign Country and CFIA. Foreign Audits Process - Preparation
10 5. The foreign country may share with CFIA a “foreign country requirements’ verification checklist” and/or a “questionnaire” to be filled out by Establishments and/or CFIA prior to the audit. Often this questionnaire needs to be translated from foreign country language into both French and English. 6. Once these documents are translated they are forwarded to local CFIA staff for distribution to Establishments. 7. Local CFIA staff, accompanied by Area and/or National CFIA staff are then required to conduct a “Pre-Audit Verification Activity” in each Establishment to verify compliance to Canadian and foreign country requirements (as published in MOP). Foreign Audits Process - Preparation
11 8. Preparation by Industry: If your Establishment is selected for a foreign audit, as best practices the following activities can be done ahead of time to help prepare: a) Ensure your HACCP System is complete and up-to-date; b) Prepare ahead of time an itinerary for the plant tour; c) Do several walks-around and ensure interior and exterior’s condition are in optimal condition (no loose caulking, no dirt or build-up on overheads, equipment in good condition, etc). If necessary re- prioritize already issued work-orders to be completed prior to the audit; d) Re-prioritize non-daily cleaning schedule so these items are cleaned prior to the audit; e) Conduct an employee meeting and provide a refresher GMP training; f) During the audit, ensure you have reliable employees conducting operational sanitation tasks, removing condensation, etc.. Foreign Audits Process - Preparation
12 9. Once the Foreign Delegation arrive in Canada the CFIA will host an opening meeting in Ottawa. 10. During this meeting CFIA provide to the delegation information on the Canadian Inspection System so they have a full understanding of our system before they start auditing Establishments. Foreign Audits Process – Opening Meeting
13 11. During the foreign audits, the following Government of Canada’s staff may accompany the auditors: National Operations and/or National Program staff Area Export Specialist Regional Veterinary Officer Supervisor Veterinarian or Inspector In Charge of your Establishment Translators AAFC’s Market Access Secretariat Officer 12. The Foreign Delegation may be composed of one to several Auditors, however there is always a Lead Auditor. Foreign Audits Process - Delivery
14 13. During plant tours, the Establishment’s highest official (Quality Assurance or Production) should accompanying the Foreign Lead Auditor during the tour. 14. During the tour, this company representative should follow the Foreign Lead Auditor side-by-side and take good notes of his or her observations. 15. If the Foreign Lead Auditor seems to focus his or her “gaze” on a particular area of the room that is a food safety issue or could potentially be a food safety issue, the company representative should immediately “take charge” and control of the situation and immediately correct the issue. Ideally even before the Foreign Lead Auditor say anything. Foreign Audits Process - Delivery
15 16. Each Foreign Auditor has different audit style. For example, some will remain silent and point with their flashlight and if no-one is there to see those findings, these findings will remain undocumented until found in the foreign country final report. 17. Always show respect to the Auditor’s work, do not have a confrontational attitude. This will not help your Establishment and the industry as a whole. 18. Remember the true purpose of these audits is to either: a) Open new markets to Canadian products, expand existing market to more products or maintain actual market to Canadian products. b) Convince that your Establishment meets all necessary requirements and should be allowed to be on the list of Establishments eligible to export to this Country. Foreign Audits Process - Delivery
16 19. Good audit practices requires Foreign Auditors to discuss audit findings at the Establishment’s closing meeting but they do not always do. 20. All audit findings will be documented by the CFIA inspector on CVS Task “3.3.01 – Foreign Audit”. This task has just been revised and will be published shortly: On this new task, all Audit Findings made by Foreign Auditors will be “sorted” into 4 categories of findings. Foreign Audits Process – Audit Findings
17 Audit Findings – Canadian Requirements Items noted by the foreign auditor CFIA method of documentationExamples Audit finding related to Canadian domestic requirements (MOP & FSEP). 1- According to Chapter 18, a CAR must be issued when there are deviations to the regulatory requirements or HACCP system which: could cause or have caused product contamination or adulteration; affect the integrity of the HACCP system or other control programs; represent fraudulent practices; affect animal welfare or health; and/ or, contravene requirements related to CFIA Inspector facilities and/or stations. A CAR will then be issued under “CVS Task 3.3.01 – Foreign Audit” Large cracks and/or flaking cement on floor of a cooler; Meat residues from previous day’s production found on equipment; Housekeeping issues throughout the Establishment; Refrigeration units in production room with slime on coils; Thermal process critical limit not met and no action taken by the operator; and Fecal residues found on carcasses in the cooler; inhumane stunning or bleeding of animals.
18 Audit Findings – Canadian Requirements Items noted by the foreign auditor CFIA method of documentationExamples Audit finding related to Canadian domestic requirements (MOP & FSEP). 2- If the audit finding is considered a minor item that have no impact on food safety and/or do not compromise the intent of applicable legislation, the level of compliance is considered Acceptable and the “CVS Task 3.3.01 – Foreign Audit” Is then rated "A“. These items will be followed up in 30 days. Dust on shelves in box storage room; Small cracks on floor in production room; Minor ice accumulation in the freezer.
19 Audit Findings – Foreign Requirements Items noted by the foreign auditor CFIA method of documentationExamples Audit Finding related to foreign country’s requirements published in the MOP (Chapter 11 requirements) 3- According to Chapter 18, when the audit finding is a deviation to export requirements published in Chapter 11, a CAR must be issued under “CVS Task 3.3.01 – Foreign Audit” During a Russia audit, no segregation policy in place for Russian products; During a Korea audit, pork products for Korea were found to be derived from USA pork products.
20 Audit Findings – Foreign Requirements Items noted by the foreign auditor CFIA method of documentation Examples Audit Finding generated from the auditor’s opinion and/or a possible foreign country requirement which is currently NOT published in MOP (Chapter 11) 4- These audit findings will not generate a CAR or will not become a “A with comments”. They will be documented by CFIA staff and will become points of discussion during the closing meeting in Ottawa. The Auditor notes that the establishment parking lot is not paved; The Auditor asks that live cattle be washed prior to slaughter; Auditor mentions that employee should wear red smock in raw areas; Auditor wants Establishment to have access to employees’ medical information despite privacy laws; Condensation in raw plant should be tested for listeria.
21 21. As per Chapter 18, when a CAR is issued under “CVS Task 3.3.01 – Foreign Audit” the Operator must provide an acceptable written action plan to CFIA. 22. In addition, the applicable CVS task related to an audit finding that has generated a CAR under “CVS Task 3.3.01 – Foreign Audit” will be prioritized by local staff and delivered within the next month following an audit (for example if condensation was observed during a foreign audit in the cutting room and a CAR was issued under task 3.3.01 for that reason, the condensation task will be delivered in your entire Establishment within the next month). Foreign Audits Follow Up
22 23. CFIA cannot predict what the Foreign Audit Final Report will contain until it is sent to the CFIA. At the time of the audit, what appears to be an isolated observation in your Establishment may be re- occurring in other Establishments and become an equivalency item in the Foreign Audit Final Report. As a result, no audit observation should be taken lightly and thus be properly documented by the local CFIA inspection staff. Foreign Audit Final Report
23 Upcoming Foreign Audits CountryBusiness LineDates EUMeatMay 2-15 2014 FSIS (USA)MeatMay 27 to June 13, 2014