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Wright Express EnCompass Master Card WEB Training Guide www.wrightexpresscorpcard.com VPSI ConnectCard Department Monday – Friday 8:15am – 5:00pm EST 1-800-223-8774,

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Presentation on theme: "Wright Express EnCompass Master Card WEB Training Guide www.wrightexpresscorpcard.com VPSI ConnectCard Department Monday – Friday 8:15am – 5:00pm EST 1-800-223-8774,"— Presentation transcript:

1 Wright Express EnCompass Master Card WEB Training Guide VPSI ConnectCard Department Monday – Friday 8:15am – 5:00pm EST , Ext

2 © 2004 Wright Express LLC. All Rights Reserved.2 Signing On To the Website Do not attempt to register card. Your username and password was mailed with your card. Enter username: (small case) Enter password: (small case) Enter Organization ID: vpsiinc (small case) Click “Log In” Forgot username or password? Contact VPSI ConnectCard Department at

3 © 2004 Wright Express LLC. All Rights Reserved.3 Security Manager Initial login / Terms of Use Read “The Terms Of Use” carefully and indicate acceptance before proceeding on to this site. Non-Acceptance will return you to your browser.

4 © 2004 Wright Express LLC. All Rights Reserved.4 Note: At your first login you are asked to update information and are required to change your password. Your password must include at least 1 numeric character. ***Do not change the Social Security Number listed. For your protection we do not use social security numbers. Changing this information will lock your account. Change Initial Password Update the address so that you can receive account notifications. John Doe xxx-xx-1234

5 © 2004 Wright Express LLC. All Rights Reserved.5 Home Page View important messages from VPSI ConnectCard Department View many reports through Quick Links.

6 © 2004 Wright Express LLC. All Rights Reserved.6 Click on the and change the credit limit. The amount will update once your request is approved by VPSI. Please allow 1 – 2 business days for processing. Card Management - Account Management Fuel Allowance Change

7 © 2004 Wright Express LLC. All Rights Reserved.7 Card Management – Recent Activity To view Recent Activity click the icon. View Recent Activity

8 © 2004 Wright Express LLC. All Rights Reserved.8 To view details of approvals and denials click on icon to see details. View Approvals and Denials Card Management – Recent Activity

9 © 2004 Wright Express LLC. All Rights Reserved.9 Transaction Maintenance Statement Use the action items to view Statements and Transactions Select the Billing Cycle

10 © 2004 Wright Express LLC. All Rights Reserved.10 Detailed Transaction History Transaction Maintenance – Transaction Management Select a billing period by cycle, then click on search.

11 © 2004 Wright Express LLC. All Rights Reserved.11 Frequently Asked Questions Q.What purchases can be made with my VPSI ConnectCard? A. You can pay for fuel, washes, tolls and parking wherever Mastercard is accepted and the correct MCC codes are used by the fueling station. Q.I forgot my username/password. A.Please contact VPSI ConnectCard Department at ext Q.I am unable to see the menu options on the Wright Express website. A.Changing the social security number locks you out of your account, making these options unavailable for view. Please contact VPSI ConnectCard Department for assistance.

12 © 2004 Wright Express LLC. All Rights Reserved.12 Frequently Asked Questions Q. When does my fuel allowance reset? A. The fuel allowance resets on the 29 th of the month. If the 29 th of the month falls on a weekend or holiday, it will reset the 2 nd business day following the 29 th. Q. Why was my fueling transaction declined? A.There could be many reasons why your transaction declined. You may review the declined reason by visiting Card Management/Recent Activity and clicking on the magnifying glass to view the decline reason. Q. Can I pay for my fuel purchases inside the service station? A. All fueling transactions must be swiped at the pump. Attempting to purchase fuel inside the service station may cause the transaction to be declined due to MCC coding.


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