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Senior LinkAge Line® Who We Are and What We Do Marilyn Theesfeld Louise Olson.

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Presentation on theme: "Senior LinkAge Line® Who We Are and What We Do Marilyn Theesfeld Louise Olson."— Presentation transcript:

1 Senior LinkAge Line® Who We Are and What We Do Marilyn Theesfeld Louise Olson

2 Aging Network Administration on Aging State Unit on Aging (Minnesota Board on Aging) Area Agencies on Aging (Metropolitan Area Agency on Aging)

3 Senior LinkAge Line® 1-800-333-2433  Offers statewide telephone information & assistance to seniors, caregivers & service providers  Helps seniors locate services in their area to meet their needs  No cost to access this service  We use Language Line for non-English speaking callers  Hours: Monday-Friday 8:00 a.m.- 4:30 p.m.

4 Goals of Senior LinkAge Line®  Keep people independent by connecting them to home and community-based options.  Provide information so that individuals can make informed choices & decisions about services and benefit programs. Our policy is to provide comprehensive, objective information – we do not recommend any person, product, service, agency or program.

5 Information Available  Financial Assistance  Nutrition  Adult Day/Home Care  Transportation & Housing  Health Insurance Counseling & Hospice  Chore Service, Home Repair, Home Care  Advance Directives  Legal/Consumer Rights  Senior Centers & Support Groups  Caregiver Information We also offer community education on topics such as Medicare, Medicare Part D, SLL services and Senior Surf Day classes and distribute info at senior/health fairs.

6 Health Insurance Counseling  Senior LinkAge Line® is State Health Insurance & Assistance Program (SHIP) for Minnesota  Available to persons with Medicare of any age  Provides counseling via telephone or in-person at community sites or homes  Counseling provided by state-certified Senior LinkAge Line® staff and volunteers  All information is kept confidential

7 Health Insurance Counseling  Health insurance counselors at the Senior LinkAge Line® provide assistance with: Medicare Benefits/Eligibility Medical Assistance Health Insurance Options Long-Term Care Insurance Options Filing Insurance Claims or Appeal Completing forms and applications Prescription drug costs


9 Extra Help is Available  Low Income Subsidy – Social Security Application  Medicare Savings Programs – County Application QMB SLMB QI-1  Medical Assistance – County Application Application assistance is available through Senior LinkAge Line®

10 More Information  Metropolitan Area Agency on Aging 651-641-8612  Senior LinkAge Line ® 1-800-333-2433  Minnesota Board on Aging  Medicare 1-800-MEDICARE

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