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What does a secretary usually do? Type the letters Set up the meeting room Photocopy the files File away the reports Send emails Arrange a meeting ……..

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Presentation on theme: "What does a secretary usually do? Type the letters Set up the meeting room Photocopy the files File away the reports Send emails Arrange a meeting …….."— Presentation transcript:

1 What does a secretary usually do? Type the letters Set up the meeting room Photocopy the files File away the reports Send s Arrange a meeting ……..

2 MD : Would you please Could you please Will you please Would you like to Would you mind (doing …….)? If you don’t mind. type these letters? I ’d love to. I ’d be happy to. I’ll see to it. That’s OK. That ‘s no problem. Secretary

3 –MD : Linda, would you mind _______these letters? –L :Sure.That’s no _____. Would you _____ me to ______ them out too ? –MD: Yes,if you _____ ______. –L: Not _____ ______.I ‘d be _____ _____. –MD: Thanks.I really ______ it.Look,we’re ____ a very important meeting tomorrow. ___ ____ please _____ ______the meeting room as soon as you can ? –L: OK. I ‘ll ____ ____it. typing problem Fill in the blanks Like print Don’t mind At all Happy to Appreciate Having Would you Set up See to See to See to

4 Role play Model: Director :Could you please make five copies of these letters ? Secretary: Five copies ?OK. I ‘ll see to it. Director :thanks. Secretary :you are welcome. File away those reports Send an to our client in Japan Photocopy the files Set up the meeting room Type these letters

5 Most large organizations employ a receptionist. The work of a receptionist is interesting and varied. She has a lot of different things to do. The work is also important because the receptionist is the first person visitors see when- they come to a firm. So the -receptionist gives them the first idea of the firm

6 What does a receptionist usually do? Receive a visitor Send the visitor up Make an appointment ……….

7 Listening I.Questions (1) What does the visitor work for ? (2) Who is he going to meet on this visit ? Xin hua company Mr Jones.

8 II. Fill in the blanks V: Good morning. I’m here to see your ________ director. R: Good morning. _____ you Tom Wards ______ Xin Hua Company ? V: Right. R: One ______,please. (Picking up the receiver )Hello,Mr. Jones.Mr Tom Wards from Xin Hua company is at the ________ desk. ……OK.I’ll _____him _____ at once. V: Is your MD _________ now ?. Managing Are From Moment Reception Available SendUp

9 II. Fill in the blanks R: Yes,he is.The MD is ______ you in his office. You may go to his ________ now. V: OK. _____ you tell me how to _____ to his office. R: _______.Please ____ the elevator up to the fourth _____. When you come _____ ___ the elevator,go left. The MD’s office is the second ______ on the right. V: Thank you. R: You are _______. expecting office Could Out of Get CertainlyTake Floor Door Welcome

10 Mark the MD ’office

11 Role play Characters:MD,a secretary,a receptionist.a visiting client Situations:

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