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E-London Colin Jenkins e-business Advisor & Alex Bax Senior Policy Officer.

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Presentation on theme: "E-London Colin Jenkins e-business Advisor & Alex Bax Senior Policy Officer."— Presentation transcript:

1 e-London Colin Jenkins e-business Advisor & Alex Bax Senior Policy Officer

2 Objective of an e-business advisor to ensure London’s competitiveness, business expansion, and inward investment is maintained and further developed through the impact of e- business

3 Perception of the most important Internet Centre Q: Which city do you think will be the most important European centres for internet related business and services in the next five years? Source: European Cities Monitor

4 The World Cities Internet Capacity Source: Telegeoghraphy 2000

5 Level 3 Energis London’s Local Access Inner London Multitude of Fibre rings Rest of London DSL enabled across London Cable modem access patchy BWA Licences issued Free Space Laser

6 London’s National and International Focus TAT 12/13 CELTIC UK NL12 UK NL 14 CANTAT3 RIOJA UK FRANCE 3 UK FRANCE 5 UK BL 6 UK GERMANY 6 SOLAS TAT 14 FLAG Sirius AC1 Gemini Economies of scale through focus for UK focus for Europe SEAMEWE 3

7 London’s Strengths Prime e-businesses

8 Summary of London’s Current Standing Overwhelming perception as leading European e-business City More internet capacity than any other City worldwide More IDC space in service and available for service than other European Cities Focus of all UK internet activity Focus for UK and European connectivity Centre for many innovative industries How to stay ahead

9 The Treat to London’s Position Why is London is a leading e-business centre, on a par with New York and ahead of the rest of Europe? –Supported by early competitive telecoms environment –leading regulatory reforms –high level of telecoms investment in central London Future success is fragile. How does London maintain its competitive edge? BUT –European telecoms environment is becoming more competitive –EC is now leading on regulatory reforms and UK is slipping behind the pace –Outside Central London advanced telecoms supply options are limited and Broadband is not happening –Euro Cities such as Frankfurt, Amsterdam, and Paris are catching up whilst new city environments (Berlin) threaten quantum leap

10 e-issues Services e-procurement e-retail e-government e-finance Knowledge management CRM, CSM, MRO ….. Supply chain compression Teleworking Connectivity Terminal device Narrowband access Friaco Modems ISDN Broadband access Fibre DSL Cable Modems BWA 3G Satellite Streetworks Roofworks Power Collocation space Education ICT skills (Practitioners) e-appreciation gap (Users) e-basic skills (Literacy) Enablers Standards security Smart cards accounting practice Stakeholders

11 Three Major Issues 1Affordable Broadband access high speed access from Outer London Businesses and Home 2Education ICT industry Shortage Appreciation Gap Basic e-skills 3e-government as a lead adopter Government services Strategies Working Practices Digital divide

12 Government’s Objective “to achieve the goal of making the UK the most extensive and competitive broadband market in the G7 by 2005” UK online: the broadband future

13 G7 Broadband Penetration per ‘000 Pop’n (Jan 2001) Source: Ovum

14 G7 Countries: Broadband Forecast per ‘000 Pop’n Source: Ovum

15 Broadband Penetration per ‘000 Population (Jan 2001) Source: Ovum

16 Broadband access price comparison, dominant operator, April 2001 Source, Analysys, Interactive Consumer Broadband: Sex, Sport & Shopping? June 2001

17 Broadband Access: Push or Pull ? Broadband Access Service innovation Critical Mass?

18 “North Sea Gas Conversion” Maintain current position Stronger Regulatory intervention - BT Wholesale access to Cable Networks Industry re-engineering: Spin off BT Local Access Stand alone BT owned BT minority stake Stakes by other companies Merge with Cable TV access co Local/Regional Authority intervention: Ducts Dark Fibre Free space laser Building Regulations Newham Option Stockholm Option Fiscal intervention: Subsidy Tax breaks Loans employer incentives Broadband Options Spectrum ( evolution or revolution) Collaboration: Between Companies Companies and Local Authorities Government Broadband Initiatives Schools access + content Libraries access + content e-government service SME initiatives Potential Initiatives earlier analogue TV turn off

19 Addressing the Major Issues: Education Practitioner Demand outstripping supply = worldwide shortage Appreciation Gap Companies not embracing “e” Companies not embracing “e” properly Companies where “e” is not endemic Basic e-skills First-time entrants to the workforce Career-break re-entrants Unemployed/newly redundent “Greys” European Computer Driving Licence?

20 Addressing the Major Issues: Education Training Basic Skills Practitioner Appreciation Basic skills qualification for all Lead Adopter plus “Bugbuster” approach Focused approach Major Programmes

21 What Can the Mayor do?

22 Broadband Spatial Issues Outside central areas broadband connectivity is not happening fast enough –not affordable for Businesses or Home –which technologies are sustainable –when will it happen Impact of e-services on land use –transport systems - change in working patterns –space requirements for offices, IDCs –e-commerce, e-retail, e-collection centre, ….. –virtual clustering, declustering –environmental

23 Spatial Development Strategy “Towards the London Plan” Include telecoms infrastructure in planning with every other utility New developments –Duct nests –building entry –e-enabling new buildings Roofworks: compliance to industry best practice guidelines Ensure Power requirements are part of the integrated planning process

24 Spatial Development Strategy



27 Other Strategies Economic Development Skills –ICT skills (Practitioners) –e-appreciation gap (Users) –e-basic skills (Literacy) Innovation clusters Transport Co-ordinating streetworks and encouraging joint digs e-retail implications Impact of changing working practices Travel information –Wider dissemination –Real time timetables

28 Summary London currently enjoys a strong competitive position But Industry alone will not maintain that competitive advantage A new approach to broadband access is required The approach needs to be underpinned by major training and education initiatives So How can Regional and Local government play its part as a lead adopter

29 e-Government Alex Bax Senior Policy Officer Greater London Authority

30 Current concerns in e-government –Electronic Service Delivery –e-democracy –the digital divide What is London doing? London and e-government

31 What is e-government? ‘E-government’ is concerned with the impact of the ICT revolution on all aspects of the business of government

32 Electronic Service Delivery 100 percent electronically available by 2005 25 percent by 2002 457 national government services 150+ local government services

33 Central government services






39 Barriers to implementing e-government

40 The digital divide Internet penetration to home at 40 percent Mobile penetration is 57 percent (per capita) National data shows internet correlates to social class Mobile, Satellite t.v. and other technologies reverse this trend Poor public services

41 The digital divide - 2 Individuals, groups or businesses Socio-demographic factors Education Accessibility

42 Internet to the home


44 The London Information Economy Source: Local Futures Group

45 Digital TV household penetration

46 e-Democracy Process Not just voting - chads versus bits Content Democracy happens between elections!

47 1. Access to information held by the government. 2. Online interaction with the government on service programs available to the public. 3. Online discussion of the issues with other citizens. 4. Online discussion of the issues with subject-matter experts. 5. Online discussion of the issues with government officials. 6. Contribution of ideas relative to the issues undertaken by the government. 7. Voting on the issues. Seven levels of e-democracy Source:


49 London Connects Developing a strategy Building coordinating capacity Stimulating London-wide initiatives Coordinating Implementing Electronic Government statements

50 Central Government Business Voluntary sector Local government Education Health LONDONERSLONDONERS Greater London Authority TfL LDA Police Fire

51 Central Government Business Voluntary sector Local government Education Health LONDONERSLONDONERS Greater London Authority TfL LDA Police Fire

52 Central Government Business Voluntary sector Local government Education Health LONDONERSLONDONERS London Connects Greater London Authority TfL LDA Police Fire

53 Conclusions Issues are complex London is complex Resources are limited but Identifying key issues for London Focus on the Mayor’s strategies London Connects - to deliver

54 London has a wide range of Broadband Access Technologies Fibre Free Space Laser Pt-Pt microwave BWA 3G Mobile DSL Cable Modem Satellite iDTV

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