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Business Process Outsourcing Welcome To. Duma Info Solutions is an industry taking a outsourcing Data Entries With Successful Business Process (BPO) Solutions.

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Presentation on theme: "Business Process Outsourcing Welcome To. Duma Info Solutions is an industry taking a outsourcing Data Entries With Successful Business Process (BPO) Solutions."— Presentation transcript:

1 Business Process Outsourcing Welcome To

2 Duma Info Solutions is an industry taking a outsourcing Data Entries With Successful Business Process (BPO) Solutions. Since Duma Info Solution in 2011, our goal has remained to achieve a new history in BPO technology, Increase cash flow, and improve our client‘ experience. To meet and surpass the growing and complex needs of our clients, Duma's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. Duma Info Solution seeing for servicing the Customer Lifecycle Management, leading-edge technology, proven efficiency, and exceptional quality. Our Corporate Profile

3 Our Company At Duma Info Solution, we stand behind the quality of our work and the value of our services. We guarantee the fastest turnaround times, the lowest prices and, importantly the highest quality work in each of our service areas. Deep industry knowledge and expertise, a partnership approach, Comprehensive service offerings and a proven track record enable us to deliver business value to some of the world’s leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and Outsourcing domain expertise, ensuring a strong growth curve.

4 We handpick only the best, most qualified providers to serve our clients. Let Duma Info Solution match your company with the perfect outsourcing talent for your next project. We have successfully accomplished various data entry projects for its clients from different industry verticals, and countries around the globe. Our experienced team of Data Entry operators and professionals are dedicated to provide complete and accurate data entry and data conversion services to our worldwide customers at the lowest possible cost and turn-around-time. Our Company

5 Our Service Portfolio  Web Research Service  Admin Support Service  Data Entry Service  Graphic Designing  Data Conversion Process  Online Marketing Service  Data Processing Service

6 Web Research Service When you need information fast, but you don’t have time or know exactly how to get it, Duma’s Web research service will provide the information you need along with resources. The best known, major search engines are great resources, but they don’t include every bit of information on the web today. The fact that they don’t all give exactly the same results for a search topic is evidence of that. The Internet is more of a bulletin board than an online library. Most site owners try to help you sort this information by giving the search engines information relative to the topic they claim to have. However, many site owners either don’t know the importance of doing this or how to do it and some will try to mislead the search engines and the readers.

7 Research on the web can be a time consuming and difficult task if you don’t have the right tools. Duma uses a wide variety of resources and we use a special software program to help us collect and save the information quickly to ensure more of our time is spent actually conducting Web research, instead of taking notes. Let Duma Info Solution do your Web research for you! Web Research Service

8 Full Research

9 Admin Support Service Is your organization overwhelmed with day-to-day administrative tasks? Administrative outsourcing can ease the pressure and help your internal staff to use their time more profitably. We offer a range of administrative functions, including telephone answering services, scheduling and project coordination, general, legal and medical transcription, data entry and much more. Our qualified, professional virtual assistants are ready to step in and competently complete any task you set. Outsourcing administrative work lets you save money on the costs of office space, supplies and payroll while increasing your capacity to take on more business. Whether you need help with a specific project or ongoing support, Duma can arrange the right solution.

10 Data Entry Service Duma Info Solution provides a discrete and managed solution to capture and convert large volumes of data into a format which is useful, flexible, easy to manage and can help you make important business decisions. In collaboration without strategic partners, we have several years experience in data entry. By using state-of-the-art technologies, expert staff, defined quality processes and security policies, we assure our clients a cost-effective, accurate and rapid range of data capture. Our experience in the field can be very appropriately judged by the projects we have completed over the last three years. Working on tight schedules to our clients' exacting requirements, we've always delivered, whether it required working in shifts or acquiring new skills.

11 Online Data Entry Offline Data Entry Image Data Entry Book Data Entry Data Entry for Medical Claims Data Entry for Patient Records Data Entry for Mailing List / Label Data Entry for Surveys Data Entry for Credit Card Applications Product Registration Cards Data Entry Shipping Documents Data Entry Coupon Redemptions Data Entry Hand Written Data Entry Legal Document Data Entry Insurance Claim Data Entry We could be useful for: Data Entry Service

12 Benefits: Capturing and storing your company documents digitally will save you time And money, dramatically improve efficiency and give you an edge on the competition Virtually eliminate unnecessary paper from your offices Dramatically reduce expensive document storage costs Save thousands of man-hours every year by eliminating labor intensive searching and retrieval of paper documents Store thousands of documents on a single CD-ROM Immediate access to all your company files via your PC or LAN Access your data from anywhere in the world via the Internet Data Entry Service

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14 Graphic Design Service Our Graphic designers work with drawn, painted, photographed, or computer- generated images, Designers create, choose, and organize these element, images, and the so-called "white space" around them-to communicate a message. Graphic design is a part of your business. From corporate Identity to Logo Design, we provide all solutions for your Business. We don't make something which is not creative and useful, and when its both we make it beautiful. At Duma Info Solutions Graphic designers plan, analyze, and create visual solutions to communications needs of clients. Graphic design revolves round solving visual problem using text and/or graphical elements. Your aim is to create something that is pleasing to the eye, and gets the attention of the viewer. But things can't just look cool. They have to work as well because. We are not artists or poets we are artisans. Our Graphics sell products, they don't hang on museum walls. Graphic design is the process and art of combining text and graphics and communicating an effective message in the design of logos, graphics, brochures, newsletters, posters. At Duma Info Solutions, our professional's graphic designers use desktop publishing software and techniques to achieve eye-pleasing

15 Data Conversion Service Duma Info Solutions provides a collection of links to utilities for the conversion of software data. Data entry process converts PDF, word processors, typesetters, all kinds of document formats, and paper into XML, SGML, HTML, and other structured formats. Duma Info Solutions offers all kinds of data conversion services such as: Document conversion XML conversion SGML conversion HTML conversion Catalog conversion Book conversion PDF conversion We can convert data into any of the following formats: Excel worksheets Text files (ASCII,.CSV etc.) We produce output in whatever format you require, including plain text, database, excel, and mark-up languages like HTML, SGML & XML or any other format that suits your firm.

16 Data Conversion Service Worked File:

17 Data Processing Service We carry out data processing for all types of mailing campaigns and programmers including cold (prospect) and warm (customer) mailings for bureau, mailing houses and agencies, and directly for companies and charities and non-profit organizations. A program that prepares individuals to master and use computer software programs and applications for inputting, verifying, organizing, storing, retrieving, transforming (changing, updating, and deleting), and extracting information. Includes instruction in using various operating system configurations and in types of data entry such as word processing, spreadsheets, calculators, management programs, design programs, database programs, and research programs. Duma Info Solutions will manage small and large campaigns - from 2,000 to millions - from simple one dimensional campaigns to complex multi-faceted ones and can deliver all the data processing requirements of most Organizations.

18 Our Quality Assurance Our Duma Info Solutions Division offers most wide-ranging of high quality and low cost data entry services ideally suited to high volume of process. We can manage all your data entry needs and can even advise you on how to keep costs low with 99.98% accuracy.  Ensure 99.95% accuracy  II or III-compare validation programs  OCR + Key verification program is employed to achieve quality standards of 99.95%.  A team of highly skilled and experienced professionals is assigned as primary QCs and Final QCs to make sure that the output is 99.95% Quality assured and error free.  We are ready to work for you exclusively. Our data entry process includes a careful analysis of your requirements and provides time bound solution for your outsourced data entry work.

19 Our Overall Duty Client Focus We make attempt to understand our clients' objectives and needs, and we work together to find solutions that meet them or go over them.

20 Confidentiality We guarantee a high degree of confidentiality and security in every project. All clients' information remains strictly confidential. Our Overall Duty

21 Team Work The quality and passion of our people sets us apart. We hire and retain only the highest quality people who fit with our open and client focused culture and values. Our people are committed to our client’s projects and their growth. Our Overall Duty

22 Honesty We believe in building healthy relationships with our clients, employees, and partners through open and honest communications, so that we can earn trust and respect through integrity in all our actions. Our Overall Duty

23 Contact Us Surya Aachariya (CEO & Founder) Gandhi Park, R.S. Puram, Coimbatore Tamil Nadu 641001 India Contact Me: +91-995-228-4693 Email:, ' Website: www.dumasolutions.weebly.com

24 Thank You


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