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Collaborative Skills Enhancement South Bay Salt Pond Restoration Project Session 1 Wednesday, January 21, 2004.

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Presentation on theme: "Collaborative Skills Enhancement South Bay Salt Pond Restoration Project Session 1 Wednesday, January 21, 2004."— Presentation transcript:

1 Collaborative Skills Enhancement South Bay Salt Pond Restoration Project Session 1 Wednesday, January 21, 2004

2 Learning Outcomes Understand foundational concepts of collaborative dialogue Practice collaborative problem- solving skills Understand and agree on consensus decision rule

3 Agenda Introductions “Win as Much as You Can” Key Concepts of Principled Negotiation “If I Were You” Key Concepts of Collaboration Questions and concerns

4 Some Definitions Issue – a matter or question in dispute, often stated as a problem Position- a statement by a party as to how an issue can or should be resolved, a proposal for a particular solution Interest – a specific need or concern that must be addressed in an agreement or plan for the agreement or plan to be satisfactory

5 Positional Vs. Interest-based Interests are interdependent Issues are not a strict “fixed sum” Relationships are valued Interests are mutually exclusive or contradictory Issues surround finite resources; Focus is on maximizing one’s share Relationships between parties have low value

6 SOFTHARDPRINCIPLED Participants are problem-solvers The goal is a wise outcome Separate people from the problem Participants are adversaries Participants are friends Negotiation Styles The goal is agreement The goal is victory Make concessionsDemand concessions Be soft on people, hard on the problem Be soft on people and the problem Be hard on people and the problem

7 SOFTHARDPRINCIPLED Proceed independent of trust Focus on interests, not positions Explore interests Distrust othersTrust others Change your position easily Dig into your position Makes offersMake threats Avoid having a bottom line Disclose your bottom line Mislead as to your bottom line Invent options for mutual gain Accept one-sided losses to reach agreement Demand one-sided gains as the price of agreement Negotiation Styles

8 SOFTHARDPRINCIPLED Develop multiple options to choose from; decide later Insist on using objective criteria Search for the single answer: the one you will accept Search for the single answer: the one they will accept Insist on agreement Insist on your position Try to reach a result based on standards independent of will Try to avoid a contest of will Try to win a contest of will Reason and be open to reason Yield to pressureApply pressure Negotiation Styles

9 Focus on interests not positions Invent options for mutual gain Insist on objective criteria for evaluating options Separate the person from the problem Central Concepts of Principled Negotiation

10 Why Collaborative Problem Solving? High degree of policy/regulatory complexity Increased community diversity, less cohesion, rising expectations of citizen involvement Broad range and scale of applications in public policy making

11 Benefits of Collaborative Problem Solving Involves all stakeholders needed for a sustainable outcome Build relationships as well as agreements Develops durable agreements that meet multiple interests

12 Collaborative Processes Help… Shift focus from limited, individual needs to needs of all stakeholders Create value… “increase the pie” Explore interests in detail, invent options without deciding Recognize that everyone has a piece of the puzzle

13 Preview of Session 2 Wednesday, February 18, 2004 Issues in collaborative problem solving Practice in “group thinking” Choosing Your Consensus Decision-Rule

14 Homework for Session 2 1. Look for collaboration in action and report back at Session 2 2. Three concerns about collaborative problem solving 3. Read the ACR paper


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