Presentation on theme: "How To Be A Mentor Modified by NRAC on 29 September 2014."— Presentation transcript:
1How To Be A Mentor Modified by NRAC on 29 September 2014. NOTE TO INSTRUCTORS: This PowerPoint contains all the material in the lesson plan. It was developed with the understanding that it might be presented at the Regional level by workshop leaders who have little or no instruction experience, and the slides are consequently very “wordy.” Instructors may leave the slides as they are but should take care not to fully read each slide as it appears. Instructors who are comfortable doing so may “whittle” the bullet points down until they are simply reminders for what to discuss.This presentation contains a lot of important information that new mentors need to hear. However, the scenarios (at the end of the lesson plan) that allow attendees to practice mentoring debriefs are arguably the most important part of this workshop. Therefore, if time is a constraint, move through the slides quickly enough to leave ample time for scenario work.
2What Is A Mentor? A knowledgeable, more experienced helper A friendly source of guidance, advice, and confidence for new refereesA source of knowledge and experience for referees who wish to upgradeA mentor is simply someone who has been a referee for a longer period of time, or who has more experience refereeing at the level the mentee is attempting to master.Mentors are a key resource for helping new referees quickly become great referees. Higher-level mentors can be instrumental in helping referees who are looking to upgrade.New referees can feel isolated, unsupported, and alone. Worse, new referees can be the victims of overzealous coaches and fans whose comments can cause referees to question why they are volunteering. The support and guidance of an experienced mentor in such situations can mean the difference between keeping and losing a valuable volunteer.
3Why Is Mentoring Important? Every season, Regions recruit new refereesThe next season, many don’t returnLack of experience makes new referees unconfidentCriticism from the sidelines is embarrassingPerceived lack of support from the Region can be frustratingAn active mentoring program can help
4The Mentoring ProgramThe program organizer selects experienced referees (like you!) to act as mentorsThese referees attend training (this course) to understand the best practices for helping refereesThe organizer assigns mentors to new refereesThe mentor and the new referee begin to build a relationship of trust
5The Mentor Certification Successful completion of this course will result in certification as a Referee Mentor in eAYSOBeing certified as a Referee Mentor meansThat you care about your Region’s refereesThat you care about the kids, who need referees in order to playThat you understand how to communicate tips for improvement in a nurturing, positive manner
7The Mentor As A TeacherMentees will rely on your knowledge and assume that it’s correctIf you get the Laws wrong, it affects your gameIf you pass along incorrect Law or guidance to your mentees, it affects many more gamesThis means that mentors must be constant students of the Laws, USSF Advice to Referees, USSF Guide to Procedures, and AYSO program documents
8The Mentor As A Friend Work to build a relationship of trust Greet your mentee with a smile and a handshakeThe mentee will know whether you truly careAlways communicate positively, not negatively – even if the mentee has a lot of room for improvement
9Negative Guidance“You’re doing it wrong. You are almost always running straight up and down the field, chasing play. That means you have no angle to see fouls. And you’re constantly missing your assistant referees’ flags!” If you were the mentee, how would you feel?
10Positive Guidance“You’re doing a good job keeping up with play! Now try this: when you run on what we call the left diagonal, as much as you can, stay a little to the left of the ball. That way you’ll have a better view of what the players around the ball are doing, and you’ll be able to look through them to see your lead AR.”
11Watching the MenteeYou must watch the mentee in action to understand his strengths and weaknessesIdeally, you’ll watch the mentee work multiple gamesYou don’t have to watch an entire game to understand how the mentee is performingDon’t interfere with the mentee’s game: wait until halftime or post-match
12Post-Match Discussion Find a quiet, private placeLet the mentee get a drink and cool downThank the mentee for doing the gameAsk how the mentee felt about the game and any problem areas she felt that she hadAnswer any questions truthfully
13Post-Match Discussion Provide a summary of performance, starting with the good thingsProvide guidance on areas that could be improvedLimit this to the two or three things that will provide the biggest performance gainsDon’t just say what to change: explain whyArrange for the next observationBe available to answer questions before then
15Challenges For New Referees New referees are unsure of their ability to remember and properly apply the LawsThey can become easily confused during a game, adding to a lack of confidenceNew referees are especially vulnerable to negative comments and criticism from the sidelinesThe mentor has tools to help with these issues
16Tools For MentorsMeet with the new referee before his first game to create a bond and answer any initial questionsLet the mentee know that he shouldn’t allow negativity, and explain the “Ask, Tell, Dismiss” toolBe at the mentee’s first game to observe and helpOffer to “shadow” (run with) the menteeInitially acknowledge negative comments with eye contact (“the look”) and/or a gesture that conveys your displeasure.If the behavior continues, ASK the person to stop. If it is a spectator, ask the coach for help in controlling the negative behavior. If it is the coach who’s causing the problem, ask the coach to stop the negative behavior.If there is another occurrence, TELL the person that the behavior is unacceptable and must stop immediately. Note: we can skip the ASK step and go right to TELL if we need to.If the unacceptable behavior continues, DISMISS the person from the vicinity of the field, suspending the game until the person leaves (or terminating the game if the person refuses to leave). Note: we can skip the other steps and go right to DISMISS for egregious behavior.
17Tools For MentorsGreet the mentee with a smile and remind her that you are there to support herLet her know not to be worried about making mistakes – otherwise known as “learning opportunities”Wear the uniform and be visible to parents and coachesAlways comment on the positive things the mentee is doing and on any improvements made
19Characteristics Of Youth Referees New youth referees have often played soccer themselves, or are still playingThey may be more confident in their ability to referee a game being played by younger playersThey are less able to handle irresponsible adult behavior from the sidelines – nor should they have to
20Mentoring Youth Referees When you observe their game, be fiercely protectiveBe visible, and proactively deal with sideline dissentSuggest that if you aren’t there for a game, the youth should find a suitable adult to deal with irresponsible coaches or spectatorsBe generous with praise and gentle with suggestionsBe patient
22Mentoring Upgrade Candidates Be familiar with the required skills for the level the mentee is pursuingDon’t try to turn the mentee into “another you”Be patient as you work on changing bad habitsThe mentee may resist your advice – try changing your communication style
23ScenariosBreak the class into groups of two. Assign a scenario (located at the end of the lesson plan) to each group. One person should assume the role of ‘referee’ and another the role of ‘mentor’.The items within the scenario are things that the mentor observed during the match. The mentor must decide what to say to the referee after the match and how to present the information. The instructors and the rest of the class will offer feedback.The scenarios intentionally present too many points for the mentor to talk about to the referee. Guide the feedback to reinforce that the mentor must limit their debriefing to no more than two areas needing improvement and should offer at least two or three positive comments
24Conclusion Mentoring is vitally important It helps us retain refereesWhen it’s clear that we support and protect our referees, it helps with recruitmentIt helps our new referees quickly become capable and confidentIt helps our experienced referees upgradeThank you for being a mentor!
25Customer Service Goal for the referees: Support the delivery of a great AYSO experience for the players and others.How will today’s workshop help you support this goal?Use this slide to highlight key points in this workshop and related them to customer service