2 Karla Pacheco and Andrea Klooster are your main contacts for Human Resources and Health and Safety related concerns. Here is their contact information….Karla PachecoHuman Resources Generalist, USCExtRoom 309, beside Council ChambersAndrea KloosterHuman Resources Officer, USCExtRoom 310, beside Council Chambers
3 UNIVERSITY STUDENTS’ COUNCIL OF THE UNIVERSITY OF WESTERN ONTARIO - HEALTH AND SAFETY POLICY The USC is committed to the health and safety of all its employees. The USC Health and Safety Policy outlines the roles and responsibilities of managers/supervisors and employees in maintaining a safe workplace.The Policy is reviewed and updated annually and signed off on by the USC General Manager. A current copy of the Policy can be found on every Health and Safety Board in every operation.The USC Health and Safety Policy can also be found at the following link -The Health and Safety Policy is signed by Cathy Clarke. Cathy Clarke is the General Manager of the USC. This Health and Safety Policy is reviewed and updated on an annual basis. Each Employee should receive a copy of the Corporations Health and Safety Policy. The Health and Safety Policy should be posted on the Health and Safety area in each Operation. All Employee’s should be able to locate the Health and Safety Policy in their Operation.Note – Please ensure that the Health and Safety Policy is posted in your Operation. The date on the Policy must be within a twelve month period. If your Health and Safety Policy is outdated please contact the HR Manager immediately. All Employee’s should be shown where the Health and Safety area is located in your Operation.
4 Joint Health & Safety Committee of the USC The USC has one umbrella JHSC which covers all operations: Administration, Food & Beverage, Retail, & Media.All health and safety issues and concerns are brought to the JHSC for review. At least one representative from each area sits on the Committee. The Committee is made up of both management and worker reps.
5 The following are the functions of the JHSC… To identify, evaluate and recommend solutions on matters pertaining to the health and safety of the workplace to members of Management;To review educational and training programs, provided by the Employer, to ensure that they are sufficient. These educational and training programs will ensure that all Employees are thoroughly knowledgeable of their duties, responsibilities, restrictions and rights under the Ontario Occupational Health and Safety Act and the Workplace Safety and Insurance Act;To create and maintain an active interest in health and safety concerns;To make written recommendations to Management on the continuous improvement of the Safety program and any hazards present in the workplace;To complete workplace inspectionsTo review any accident/injury record summaries on an annual basis, and,To identify a Worker Representative to investigate any critical injury, fatality, work refusal or any Ministry of Labour visit to the workplace.The USC JHSC Terms of Reference is posted on all of the USC Health and Safety boards and can also be found online at
6 JHSC minutes and inspections can be found at the following address: This JHSC poster can be found on every Health & Safety board in every USC operation. Please feel free to contact any of these Committee members regarding any health and safety concerns you might have. You can also contact a member regarding Committee membership. There is always room for student volunteers on the Committee!JHSC minutes and inspections can be found at the following address:
7 Occupational Health and Safety Act The USC Health and Safety Policy is based on the Ontario Health and Safety Act (OHSA) . The Act is a legal document monitored by the Ministry of Labour. It sets out the rules and regulations in regards to health and safety in Ontario workplaces, regardless of their size.There is a current copy of the Act on every Health and Safety board in every USC operation. Please make sure that you know where yours is located.The OHSA is based on an Internal Responsibility System that includes the rights and responsibilities of supervisors and employees and the roles that everyone has in contributing to a safe workplace.The Occupational Health and Safety Act is a legal document. It is monitored by the Ministry of Labour. It sets out the rules and regulations in regards to Health and Safety within the Ontario Workplace. It applies to all Workplaces regardless of size. There should be a copy of the Occupational Health and Safety Act on the Health and Safety board in the USC lunchroom. You should always be able to locate the Occupational Health and Safety Act. The act speaks to roles, responsibilities, rights and regulations. The Occupational Health and safety Act is based on an Internal Responsibility System. This System ensures that all parties within the workplace have their own responsibilities. For example, your Employer has responsibilities and your Supervisor has responsibilities as well as yourself. If every workplace party completes their responsibilities then, the workplace will be a safer place. If one of the parties does not complete their responsibilities then, the workplace becomes more dangerous.
8 Employee Rights 1. The Right to Know 2. The Right to Refuse All employees have three specific rights in regards to health & safety according to the OHSA. They are as follows -1. The Right to Know2. The Right to Refuse3. The Right to Participate
9 1. Right to KnowEach Employee has the right to know about the specific hazards in their workplace.
10 2. Right to RefuseAll employees have the right to refuse unsafe work as per the following excerpt from the OHSA -A worker may refuse to work or do particular work where he or she hasReason to believe that,(a) any equipment, machine, device or thing the worker is to use or operate is likely to endanger himself, herself or another worker;(b) the physical condition of the workplace or the part thereof in which he or she works or is to work is likely to endanger himself or herself; or(c) any equipment, machine, device or thing he or she is to use or operate or the physical condition of the workplace or the part thereof in which he or she works or is to work is in contravention of this Act or the regulations and such contravention is likely to endanger himself, herself or another worker. R.S.O. 1990, c. O.1, s. 43 (3).Occupational Health and Safety Act Section 43Review the flow chart that depicts the process that is legally required in the event that there is a work refusal. Ask Participants if they have any questions regarding the right to refuse unsafe work.
11 Work Refusal Flowchart Here's a flow chart that shows the work refusal process.Work Refusal FlowchartPlease review the following flowchart for the process to refuse unsafe work -
12 3. Right to ParticipateAll Employees have the right to participate in the Corporation’s Health and Safety Program, including membership on the JHSC and participation in training programs such as this one.If you are interested in joining the JHSC please contact one of the members. You name will be placed on a list in time for regular elections.
13 Employer ReprisalsEmployers may not respond negatively to a worker who has refused unsafe work as per this excerpt from the OHSA -No employer or person acting on behalf of anemployer shall,(a) dismiss or threaten to dismiss a worker;(b) discipline or suspend or threaten to discipline or suspend a worker;(c) impose any penalty upon a worker; or(d) intimidate or coerce a worker, because the worker has acted in compliance with this Act or the regulations or an order made thereunder, has sought the enforcement of this Act or the regulations or has given evidence in a proceeding in respect of the enforcement of this Act or the regulations or in an inquest under the Coroners Act. R.S.O. 1990, c. O.1, s. 50 (1).
14 The following are the duties of a Worker as outlined in the OHSA - A Worker shall,(a) work in the manner and with the protective devices, measures and procedures required by this Act and the regulations; and(a) work in compliance with the provisions of this Act and the regulations;(b) use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;(c) report to his or her employer or supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker; and(d) report to his or her employer or supervisor any contravention of this Act or the regulations or the existence of any hazard of which he or she knows
15 USC Hazard Reporting Form If you observe a hazardous condition or behaviour in your work environment make sure that you complete a USC Hazard Reporting Form and submit it to your Supervisor immediatelyUSC Hazard Reporting forms can be found in the bins by each operation’s Health and Safety Board
16 The following are the duties of a Supervisor as outlined in the OHSA - A supervisor shall ensure that a worker,(a) works in the manner and with the protective devices, measures and procedures required by this Act and the regulations; and(b) uses or wears the equipment, protective devices or clothing that the worker’s employer requires to be used or worn.
17 This section of the OHSA outlines further duties of a Supervisor - Without limiting the duty imposed by subsection (1), a supervisor shall(a) advise a worker of the existence of any potential or actual danger to the health or safety of the worker of which the supervisor is aware;(b) where so prescribed, provide a worker with written instructions as to the measures and procedures to be taken for protection of the worker; and(c) take every precaution reasonable in the circumstances for the protection of a worker. R.S.O. 1990, c. O.1, s. 27.
18 PenaltiesThere are stiff penalties for those who are in violation of the Act. They are as follows -66. (1) Every person who contravenes or fails to comply with,(a) a provision of this Act or the regulations;(b) an order or requirement of an inspector or a Director; or(c) an order of the Minister,is guilty of an offence and on conviction is liable to a fine of not more than $25,000 or to imprisonment for a term of not more than twelve months, or to both.If a corporation is convicted of an offence under subsection (1), the maximum fine that may be imposed upon the corporation is $500,000 and not as provided therein.If you are fined as an individual, it is against the law for the corporation that you work for to pay the fine. Do you have $25,000 laying around?
19 If you are Injured on the Job Get First Aid Immediately if NeededFirst aid kits are located in each USC operation. Your Supervisor will inform you of its location during operation specific training. Each USC operation has at least one certified first aider on each shift.2. Tell your Supervisor about the Injury Immediately and Complete an Injury/Illness Reporting FormWhether it is a burn, cut, scrape, slip trip and fall, etc. ensure that your Supervisor is aware of your injury as soon as possible. Your Supervisor will arrange and cover the cost of transportation to get you medical care if needed. Student Health Services and SERT are the first line of care for all USC Employees. Injury/illness Reporting Forms can be found in the bins beside each operation’s Health and Safety Board . Complete the top part of the form and submit it to your Supervisor.
20 If you are Injured on the Job 3. Your Wages Will be Paid for the DayIf you are not able to return to return to your regular duties following your injury, your wages will be paid for that shift. If you are still unable to return to your regular duties on your next scheduled shift, the USC will find you modified work through our Early and Safe Return to Work Program.4. Your Injury Will be Reported to the WSIB Within 3 Days if it Involves:HealthcareTime away from workLost wages* An accident investigation will be conducted by members of the JHSC in order to gather all necessary information
21 The USC’s Early & Safe Return to Work Program The USC has an Early & Safe Return to Work Program designed to assist employees who have sustained a work related injury or illness with respect to returning to work.The USC is committed to providing appropriate modified duties to employees who are restricted due to a workplace injury or illness.The USC will investigate any potentially fraudulent claims and upon a thorough investigation, any claim deemed fraudulent will result in progressive discipline up to and including termination and will be reported to the WSIB immediately.
22 USC Accessibility for Customer Service Policy The USC ‘s Accessibility for Customer Service Policy was created as a result of the Accessibility for Ontarians with Disabilities Act legislation introduced in Customer Service is the first standard in the Act that has been fully mandated by the Ontario government to date.Purpose of the Policy:To ensure we respect all our customers, regardless of their abilities.Responsibilities Outlined in the Policy:The USC is committed to recognizing the dignity and independence of all staff, students, faculty and visitors and seeks to ensure that persons with disabilities have genuine, open and unhindered access to USC goods, services, facilities, accommodation, employment, buildings, structures and premises.The USC will comply with all applicable Federal, Provincial and Municipal legislation with respect to accessibility and will implement the standards specified under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA, 2005”).
23 Accessibility for Customer Service Policy Procedures Outlined in the Policy:1. Assistive Devices, Service Animals and Support PersonsThe USC welcomes persons with disabilities to use assistive devices, use service animals in the areas that are open to the public, and allow for any support person to accompany them on the premises.If a service animal cannot be permitted to an area due to health or safety concerns, the USC will find an alternative means for to access to that areaIf a fee is to be charged for the admission of a support person, that will be communicated and posted accordingly by the USC through its website, brochures or other public methods2. Temporary Disruptions to ServiceThe USC will notify customers promptly in the event of a planned or unexpected interruption to services or facilities for customers with disabilities.For non-USC interruptions, information will be posted on the UWO Accessibility websiteIf you are assisting an individual with a disability and are unsure how to help, your first question should be:“How can I help you?”