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Business Correspondence Overview. Capitalization I have contacted john smith from the ministry of education located at nemanjina street in belgrade regarding.

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Presentation on theme: "Business Correspondence Overview. Capitalization I have contacted john smith from the ministry of education located at nemanjina street in belgrade regarding."— Presentation transcript:

1 Business Correspondence Overview

2 Capitalization I have contacted john smith from the ministry of education located at nemanjina street in belgrade regarding the problem of course books. He is due to speak to the education minister on monday. Afterwards, we will contact the politika newspaper, and advertise the publication of the new history course book on the middle ages in the balkans.

3 I have contacted John Smith from the Ministry of Education located on Nemanjina Street in Belgrade, regarding the problem of course books. He is due to speak to the Education Minister on Monday. Afterwards, we will contact the Politika newspaper, and advertise the publication of the new History course book on the Middle Ages in the Balkans.

4 Capitalize: Proper Nouns Titles of People Titles of Publications and Artistic Works Days, Months, Holidays Courts Abbreviations and Acronyms Trademarks and Service Marks Scientific terms

5 Punctuation Comma (,) Semicolon (;) Colon (:) Apostrophe (‘) Exclamation Point (!) Hyphen (-) Brackets ( ) Period – Full stop (.) Question mark (?) Quotation Mark (“ “)

6 Punctuation Your secretary informed me that the meeting would be held on March at 9 00 am. Since it is holiday season neither will too many people attend nor will any important points be discussed. However we need to prepare a few things handouts a short concise presentation and the CEOs agenda. We need specific data the shorter the better. Let me know if you need further information please.

7 Your secretary informed me that the meeting would be held on March 23, 2012 at 9:00 a.m. Since it is holiday season, neither will too many people attend, nor will any important points be discussed. However, we need to prepare a few things: handouts, a short, concise presentation and the CEO’s agenda. We need specific data; the shorter, the better. Let me know if you need further information, please.

8 *Date and Time Days, Months – capital letters March 2323 March 23 rd of MarchMarch 23 rd 23 rd MarchMarch the 23 rd 1988 – nineteen hundred and eighty-eight or nineteen eighty-eight 5 o’clock = 5 a.m. ≠ 5 p.m.

9 Half past ten Ten thirty Fifteen minutes to one Quarter to one Fifteen minutes past four Quarter past four

10 Possessives John’s book, Serbia’s nature, employee’s assignment students’ association Children’s playground One day’s notice, this morning’s meeting New Year’s Eve, Valentine’s Day

11 Numeral Use six applicants23 applicants Seventeen people applied. But: There were 17 applicants. But: 1986 was a good year. 50 percent (%) Roman Numerals

12 Correct the mistakes in the following letter.

13 Dear Sir, Further to your letter, I would like to inform you on the agenda for next week in detail. A meeting has been scheduled for June at five pm. Matters to be discussed are: recruitments, overall achievement and the companys income. Our line manager will be the first to address the meeting the questions of the employees will follow. Figures you should be informed about are - Company’s income up to date: $2:3M - Overall achievement: 68% of the targeted - Three new employees to be recruited. If you should have any questions, please do not hesitate to contacting me. Yours faithfully, John Adams Senior Manager

14 Fill in the blank with the appropriate preposition.

15 1 We will contact you again ____ the near future. 2 I have been looking ____ your website and I am interested ____ ordering some office supplies. 3 I am writing to complain ____ the poor service we have received ____ your company. 4 ____ the meantime, please do not hesitate to contact me. 5 I would be grateful ____ any information you have on this. 6 Many thanks ____ your help. 7 I am writing ____ relation ____ job vacancy ref. no about to for for from at in in in in

16 Cross out unnecessary words.

17 Dear Ms Jones, I was very concerned to learn about the so late delivery of the parts what you ordered from us. I have been spoken to our staff in the packing department and I am too confident that the goods left here last week. I can only assume it that there is an issue with the courier. I shall contact with them personally and make sure that they resolve me this matter today. Once again, please accept that my sincere apologies for an inconvenience caused you. Should you have any some questions, please do not hesitate to contact me. Yours sincerely, Andrew Wilkinson

18 Fill in the blanks with an appropriate word.

19 Our company uses a professional agency to __1__ new __2__. The company is a management consultancy, so most new workers have a university __3__, even if they have little experience in this particular __4__. Also, it is quite typical for people to have done other jobs during their __5__ before becoming management consultants. The company __6__ about 500 people. For the first two years, workers are on temporary __7__, but after that, people are usually made permanent. I think our company is a good __8__ - new employees are given an introduction __9__ when they start, and on-the-job training to pick up the necessary __10__ to do our work well, and the professional __11__ which are expected by our clients. Also, we are closely supervised, and my __12__, John, regularly appraises my progress both formally and informally. boss careers contracts course degree employees employer employs profession qualifications recruit skills

20 Use the appropriate form of the verb in brackets (infinitive or –ing).

21 Dear Mr Anderson, I am writing __1__ (express) my concern about the situation of several of our product lines. Sales appear __2__ (be) falling in several of them. I suggest __3__ (increase) our marketing budget this year by about 20 percent. I think we will have __4__ (spend) more on advertising in order __5__ (raise) brand awareness. Competition in our sector has been increasing, and we have to avoid __6__ (lose) market share to our competitors, which is something we risk __7__ (do) by __8__ (follow) our present strategy. Also, by __9__ (contact) our main customers directly, we may be able __10__ (find) out why our products are losing competitiveness. I think it would be worth __11__ (do) this, and also __12__ (think) about __13__ (develop) new lines and __14__ (innovate) a bit more. Perhaps we could arrange __15__ (meet) sometime __16__ (discuss) this. I would be happy __17__ (see) you any time next week. I am looking forward to __18__ (hear) from you. Vince Williams

22 Fill in the blanks with an appropriate word and correct the mistakes in the letter.

23 ComTrade Kralja Milana Belgrade Serbia June 6 th, For the attention of the CEO Dear Sir, I am writing to inform you that the meeting with the reps of the microsoft corporation went __1__ well. If everything goes as planned, we will have over 50% of the shares on the market. Unfortunately, we still have some unresolved issues concerning the __2__ and conditions of the contract. Therefore I will have to __3__ my stay for additional 2 days. I would like to ask you to instructing someone from your stuff to __4__ a presentation on our new product on thursday, since I will not be able to arrive __5__ to do it for your company. If there are any issues __6__, please let me know. Yours sincerely, Jack Williams senior manager give, terms, in time, rather, pending, prolong

24 Match the expressions.

25 bankrupt, a loss, a business, for a president, a profit, progress, your best, into partnership, out of time, business, out of business, someone a favor, the risk MAKEGODORUN

26 MAKEGODORUN progress, a profit, a loss bankrupt, into partnership, out of business your best, business, someone a favor a business, for a president, the risk, out of time

27 Match the words on the left to the words on the right: to chairto the point to drawa conclusion to launchtime for to makea new product to comea meeting to dismissan offer

28 The correct answers are: to chaira meeting to drawa conclusion to launcha new product to maketime for to cometo the point to dismissan offer

29 Match the following phrases:

30 1. Further to… 2. If I can offer any further assistance,… 3. I am writing… 4. I was wondering… 5. It was a great pleasure… 6. Please feel free to contact me… a) to meet you in… b) please do not hesitate to contact me c) if you could… d) if you have any questions. e) with regard to… f) our earlier conversation

31 1. Further to… our earlier conversation 2. If I can offer any further assistance,… please do not hesitate to contact me 3. I am writing…with regard to… 4. I was wondering… if you could… 5. It was a great pleasure… to meet you in… 6. Please feel free to contact me… if you have any questions.


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