1. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Technical Communication Roles and What Hiring Managers are Looking For

2. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Agenda Skills Software/Tools Crossing over to creative Future of technical communication 2

3. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Skills 3 Writing Skills Technical Skills Software and Tool Skills Interviewing/Listening/Communication Skills Design Skills Usability and Testing Skills

4. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Software/Tools Traditional Tools Used FrameMaker PageMaker MS Office RoboHelp MadCap Flare InDesign Acrobat/Quark Tools to Branch Out Photoshop Illustrator Captivate/Articulate/Prezi Webinar Tools HTML Dreamweaver CMS SharePoint 4

5. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Crossing Over to Creative 5 Tech Writing  Creative Writing User Interaction and Experience Instructional Design

6. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. Future of Technical Communication 6 Overlapping of Tech Writing and Instructional Design The Digital Era Implementation of additional tools in your repertoire Overlap with Marketing and Content/Copywriting

7. © 2014 The Creative Group. A Robert Half Company. All rights reserved. The Creative Group is an Equal Opportunity Employer. 7