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Capturing payment data right first time Simon Martin Sales Director, Eiger Systems.

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Presentation on theme: "Capturing payment data right first time Simon Martin Sales Director, Eiger Systems."— Presentation transcript:

1 Capturing payment data right first time Simon Martin Sales Director, Eiger Systems

2 Eiger Systems Established March 1997 Strategic payments solutions –Validation –Clearing customers and 90+ employees Stable, organic growth An Experian company

3 Background Increasing importance of electronic payments Direct Debits –Customer billing –Direct Debit –Direct Debit Plus (paperless Direct Debit) Direct Credits –Accounts payable, refunds, payroll Cross-border –Financial services base –Centralised Treasury –Payment factories

4 The pain chain of incorrect data PayerApplication Data capture Clearing Payment processing Bank Banking systems Beneficiary Reconciliation Increasing TIME and COST

5 Implications The EU estimates an incorrect payment costs €50-70 Direct Debits –Validation is mandatory for Direct Debit Plus –Poor customer service –Reduced cash flow –High cost of capture –Reduced customer acquisition, loyalty and retention Direct Credits –Poor staff or supplier management –Discounts lost Cross-border payments in € –Repair and rejection charges

6 Solution - validation at the point of entry IRECC Bank software

7 BANK WIZARD Depth of data –Transposition –Branch data –Modulus checks –Over 50 branches not in the SCB BIC and IBAN Weekly data updates Rapid implementation Platform independent

8 Benefits of BANK WIZARD Reduced cost Improved customer service Increased cash flow Increased customer acquisition and loyalty Improved staff and supplier management Complies with –Direct Debit Plus rules –SEPA schemes

9 Conclusion Poor data quality has a high cost Rapid ROI for validating at point of capture BANK WIZARD solves this problem in many countries Future proofs your business

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