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The Monyetla Work Readiness Programme Phase 3.  Objective 1: To equip unemployed South Africans from the National Skills Development Strategy target.

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Presentation on theme: "The Monyetla Work Readiness Programme Phase 3.  Objective 1: To equip unemployed South Africans from the National Skills Development Strategy target."— Presentation transcript:

1 The Monyetla Work Readiness Programme Phase 3

2  Objective 1: To equip unemployed South Africans from the National Skills Development Strategy target groups with the skills required to enter employment in the BPS sector.  Objective 2: To implement an employer-led consortium model to optimise employment.  Objective 3: To ensure the placement of at least 70% of learners in employment on completion.  Objective 4: To ensure the development of home-grown supervisors and managers.  Objective 5: To encourage employers to complete remaining credits of the qualifications. Objectives of the Monyetla Work Readiness Programme TM 1

3 About Mudzi  An established management consulting and project management company  With a team of dedicated professionals who share the common value of making a difference through people.  We pride ourselves in our ability to create measured improvement of performance and productivity for our clients.  Based in Pretoria with offices in Newlands, Pretoria East  Been involved in projects of similar magnitude with e.g. Standard Bank and Vodacom  Core Project team of 7 people will work with consortia on the project 2

4 Project roles Steering Committee the dti Project Manager- BPS Talent Development Manager Mudzi Project ManagerMudzi Project Monitors 3 Steering Committee – Appointed by the DG of the Department of Trade and Industry.  Four nominees of the dti are the Chairperson of the Committee; One nominee of the DHET (National Skills Fund); One nominee of the DBSA (Jobs Fund); Two members from Industry (nonvoting member); One member of the public with expert knowledge and experience in the industry due to previous experience in managing BPS Skills development programmes  BPS Talent Development Manager –Nomzamo Ramutla  Monyetla Programme Manager – Patience Magwenzi  Monitors –Thandie Balfour, William Magwenzi and Sbusisiwe Myeni

5 NSF Mudzi Business Consulting Jobs Fund DTI Recruiter Learners EmployerTrainer MOU SLASLA Consortium Contracts MOU SLA Learner contracts Institutional arrangements 4

6 Consortium Model Employer Accredited Trainer Recruiter Learner 5

7 Level 4 Programme 6

8 Initial objectives of the Talent development pillar was to train 30 000 learners as well as 5 000 middle and senior management candidates in the sector and absorb as many as possible of the trained candidates into formal employment in the BPS sector. Hence Monyetla Work Readiness Programme Objectives Talent Development 7

9 Level 4 Programme  Skills Training programmes, trainers, assessors and moderators should be accredited with at least one these SETAs: INSETA, Services Seta, BankSeta, FASSET, MICTS  NQF Level 4 skills training programmes (encouraged to do the full qualification), with a minimum of 68 credits and relevant to the industry of the employer, nature of work to be assigned to the learner and BPS sector 8

10 Business Process Services Finance and Accounting Services (e.g.: accounting services, accounting preparation and reconciliation, asset management, corporate claims processing, loan application processing, portfolio analysis and management, financial reporting, treasury and financial management, tax consulting and compiling, tax management and auditing); Human Resource Functions (e.g.: compensation and payroll administration, recruiting and termination, education, and training and development), Contact centres (e.g.: inbound customer service, inbound helpdesk, inbound sales, inbound technical support, outbound data cleaning and data capturing, outbound debt collections, outbound customer interview, research and surveys, outbound telemarketing/sales, web sales and marketing, advertising, creative processes and marketing research services); 9

11 Business Process Services Back Office Processes (e.g.: administration, data entry/preparation, data entry – scanning and archiving, document management, translation and transcription service, forms and report generation); IT and Technical Services (e.g.: network management and maintenance, software development and maintenance, Website design and development, network maintenance, data conversion, -entry, -scanning, -administration and -maintenance); and Other Specialist Services (e.g.: knowledge process outsourcing, analytics, engineering and design, asset management, infrastructure management, logistics and fulfilment, procurement, transportation services, travel and tourism booking and reservations, translation and transcription services, and insurance industry functions). 10

12 Requirements Minimum number of learners is 40 One dedicated person to coordinate the project internally Consortia must employ 70% of allocated learners for 12 months The 80 day training period can only start upon signing of Learner Agreements, not earlier. Employed learners must be paid a salary / wage no less than their learner stipend and aligned to market rates. For every 6 learners trained, the employer must train and employ an additional 1 unemployed youth either at the same level as the rest of the learners or into a supervisory level or higher at the employer’s cost NQF Level 4 aligned training programmes (encouraged to do full qualifications) registered with any of the following SETAs:-INSETA, Services, MICTS, BankSeta, Fasset, and relevant to BPS sector, to be run for minimum 80 days 11

13 Funding breakdown ITEM (budget line items except stipend are inclusive of VAT @14%) COST (Rand) Training costsR9,908.70 Learner stipend @ R75/day for 80 daysR6,000 Recruitment & selectionR1,749 Learner administration (by employer)R2,279 External moderationR1,300 Cost of programme per learnerR21,236.70

14 Participation CRITERIA Employer (BPS Operator; able to offer minimum of 40 learners at least 80 days of training that includes workplace experience; and able to offer contracts of employment to 70% of allocated and TRAINED learners for a minimum period of 12 months and to have 1 for every 6 learners trained and employed at the same level as the other learners at the employer’s own cost ) - Registered South African Tax Payer Trainer -SETA (INSETA, Services, MICTS, BankSeta, Fasset)-accredited training programmes at NQF Level 4 with a minimum of 68 credits, Training Provider; Assessors & Moderators registered with relevant SETA ETQA) – Registered South African Tax Payer Recruiter - Registered South African Tax Payer Learner - (Unemployed, either Grade 12, diploma-holder or graduate; Under 35 years of age; South African citizen; 85% black, 54% women and 4% people with disabilities) The assembly of the consortia should take account of the National Skills Development Strategy, commitment to Broad-based Black Economic Empowerment (BBBEE) and SMME development 12

15 The RFP Process

16 Executive Summary ElementContent Summary of offering  The names of the employers, recruiters, and training providers in the consortium;  A brief overview of each of the consortium members demonstrating their collective ability to deliver the project successfully;  The number of entry level learners for which the proposal is being submitted;  The areas of the country and locations in which the training will take place and where the learners will be employed;  The budgeted cost of the programme; and  Details of proposed Training Programme and the timing of the key deliverables.

17 Consortium details ElementContent Implementing consortium  Describe your consortium, including its members and provide a detailed description of working arrangements, including the roles and responsibilities of each of the members;  Provide signed Letters of agreement by each consortium member to participate in the consortium;  Provide an assessment of the capacity of the consortium to deliver the project;  Provide the contact details of the person representing the employer organisation; should this person be different to the nominated project manager, then Identify who the project manager will be for the consortium and provide a copy of their CV that demonstrates their competence to perform this role;

18 Consortium details ElementContent Implementing consortium  Provide full contact details of the persons representing the recruiter and the trainer  Provide evidence of applicable ETQA accreditation for the training provider;  Describe the manner in which the project implementation will be planned and managed;  Set out the consortium’s processes and systems for organisation of work, admin, quality control and monitoring.

19 Project approach and management ElementContent Project approach and management  Identify who the project manager will be for the consortium and provide full contact details and a copy of their CV that demonstrates their competence to perform this role;  Describe how you understand the project objectives and scope;  Describe your approach to achieving the objectives of the Monyetla Programme outlined above;

20 Project approach and management ElementContent Project approach and management  Set out the core tasks, specific actions, and timelines you will implement to achieve the overall objectives in a project plan. Include descriptions of the:  Approach to learner selection, recruitment and induction;  Breakdown of theoretical training, practical skills training and work place training over the 80 day period;  Approach to learner coaching and support;  Approach to learner retention; and  Strategies for learner placement.  Provide a comprehensive analysis of key dependencies and risks identified with implementation.

21 Recruitment, training and placement ElementContent Recruitment, training and placement  Describe your Learner Selection policy and tools;  In particular, describe how you will target, recruit and select disabled learners;  Describe your approach to curriculum documentation, assessment tools and learning materials;  Provide copies of your Training Certification with the relevant SETA;  Provide CVs of the trainers (facilitators) who will deliver the training to the learners and team leaders, supervisors and managers, demonstrating their experience in the relevant Unit Standards with the relevant SETAs and in the BPS Sector;  Provide a description of the quality assurance framework for implementation.

22 Deliverables ElementContent Deliverables  Proposals must include a description of how, at least, the following issues will be addressed and actions carried out:  Establishment of consortium; consortium working arrangements; project planning and budgeting; training programme details, curriculum, assessment tools and learning materials; external moderation; design of learner recruitment and selection process; learner recruitment & selection; training delivery; learner placement in employment; assisting unplaced learners; completing final report.

23 Budget ElementContent Budget  Show the budget breakdowns against the maximum budget available to illustrate the following:  Budgeted own funds invested;  Budgeted project management costs;  Budgeted training costs  Show the allocation of funds to the consortium members;  Describe the process for payment of funds from the consortium nominated party to other consortium members and of stipend to learners.

24 Consortium roles Employer Trainer Assessor Internal moderator External moderator Learner Admin RecruiterLearners

25 Consortium Roles  Employer-Prime contractor with Mudzi Business Consulting (manages consortium)  Trainer-Sub-contractor to Employer (provides training content and delivery; internal moderation; external moderation*)  Recruiter-Sub-contractor to Employer (sources and recruits suitable candidates for the Programme)  Learners-enter into learner agreements with Employer (participate in Programme and employment) * Moderation by suitably accredited person who was not directly involved in the training or assessment process.

26 Mudzi Project Manager: Patience Magwenzi Monitoring and Evaluation: Sbusisiwe Myeni William Magwenzi Thandie Balfour Finance and Administration: Burombo Mudumo Project roles

27 Submission Two hard copies of proposals from employer-led consortia of employers, recruiters and trainers should be delivered by 16h00 on 09 July 2013 Physical address: Ground Floor, Block D, Newlands Office Park, 261 Lois Avenue, Newlands, Pretoria 0081 Proposals may not exceed 30 pages, including annexures.

28 Contact Information Patience Magwenzi Cell: 072 805 7483 Email: 14

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