Presentation on theme: "SIS – NBS Online Specimen Tracking System Training"— Presentation transcript:
1 SIS – NBS Online Specimen Tracking System Training
2 Agenda Learning Objectives Chapter 1: New Functionality Overview Chapter 2: Log into SISChapter 3 View Specimen StatusChapter 4: Report Missing SpecimenChapter 5: View Missing Specimen StatusChapter 6: First Time Log in Process (Change Password)Course SummaryQ&AGlossary
3 Learning Objectives During the course, we will… Prepare users for what is newExplain to users what they will be able to doShow screen mockups to understand the processHelp users utilize quick reference materials
5 End to End Process View NBS Specimen Status With this new functionality available in the Screening Information System (SIS), NBS Hospital provider users will be able to perform the key activities outlined in the process flow below:View NBS Specimen StatusReport Specimen Not Collected at FacilityView Missing Specimen StatusRequest to Resend MailersReport Missing SpecimensCan include the process diagram if needed
6 New Functionality Overview The following new capabilities are available in SIS for the NBS Healthcare Providers.New FunctionalityView Specimen StatusSearch and view for specimensReport Missing SpecimenReport missing specimen detailsView Missing Specimen StatusSearch and View for missing specimensOn the 2nd Level menu, click on any of the links to access the corresponding screen
7 User Groups and AccessA new SIS User Group was created to provide access to these new screens and features. The table below lists the functionality which this user group may access.User GroupHigh Level System Access & FunctionalityNBS Healthcare ProviderView Specimen Status ScreenRequest for Resending Duplicate MailersReport Specimens not Collected at their FacilityReport Missing Specimen ScreenView Missing Specimen Status ScreenData Access:For each of the screens mentioned above, the NBS Healthcare Provider will have access to information associated with specimens submitted by their facility only and no other provider organization.
9 Log into SISOpen the SIS Portal page (http://www.cdph.ca.gov/programs/GDSP/Pages/SIS.aspx) To log in, click on the SIS Online Application link Users will need to log into the SIS application to begin the process of viewing the status of specimens submitted to GDSP by their facility.
10 SIS Log in (cont.)After successful logon, the user will have to click ‘I Agree’ in order to proceed
11 SIS Log in (cont.)Users will have to select the Entity Type as ‘Hospital’ and Click Submit. The default landing screen which is the View Specimen Status Screen will be displayed.‘Hospital’ is an existing Entity Type set up in SIS. The user will need to select Hospital. Entity Name will display the user’s hospital name.
13 View Specimen Status Screen Default View The default view of this screen will display the list of specimens submitted to GDSP within the last 8 days based on Accession date. The specimen information provided in the list will be refreshed nightly so any updates made during the day will be available the next day.5Hospital Code and Name will be determined based on the user login6The list of specimens shown will be specific to the user’s hospital.
14 Search FunctionalityUsers can search for specimens using the search functionality provided on this screen.7Search Criteria HighlightsMinimum of two search criteria will be required however search on TRF only will display the matching specimensThe system will display results for searches that return less than 100 results, if the search returns more results, it will prompt the user to refine the criteriaThe system will display search results for the last 6 months (180 days)Search criteria contains two date range options with allowable range of +/- 15 days:Baby's Date of BirthSpecimen Collection Date8Click Clear to clear all the Search criteria enteredMention only range9Click Search to display a list of specimens
15 Search ResultsSearch results are displayed in the Received Specimen List, which displays the specimen information in various columns as shown in screenshot. Pagination will be enabled to show 50 specimens per page11Specimen Collection Date column displays the date when the specimen was collected at your facility. This date can be used to distinguish multiple draws for the same baby.10Page numbers will be displayed above the two buttons as shown
16 Sorting the ResultsDefault sort is descending order on the Specimen Collection Date i.e. the newest specimens will be displayed on the top.1312Click any column heading to sort by that columnSorting will occur across all the pages and not just the page displayed
17 Request to Resend Mailers Users will be able to view the last result mailer generated date and then request for duplicate results mailers in this screen.14Select any specimen(s) by checking the checkbox and click on the Resend Result Mailer button15The date of the latest results mailers generated by SIS is displayed in the ‘Mailer Creation Date’ column. Mailers are sent out the next business day
18 Request to Resend Mailers (cont.) If the results mailer is not yet generated by SIS or generated within the last 14 days, then the users will be prompted with an appropriate message requesting them to wait a few days before requesting mailers16For specimens that have ‘Pending’ or a date less than 14 days from today, it will show an error message “The requested mailer has not been generated by SIS. Please wait 14 calendar days after Mailer Creation Date appears before requesting a duplicate mailer."17If the request was successful, it will show Resend Requested in the Mailer Creation Date column.
19 Report Specimen Not Collected At Facility Users will be able to report specimens that are not collected at their facility. A confirmation box will be displayed before the user proceeds to confirm the change18Select any specimen(s) by checking the checkbox and click on the Report Specimens Not Collected At Facility button19The selected specimen will be removed from the list once the user confirms the changeNeed a screenshot of the confirmatory box
20 Chapter 3 Check Your Understanding True or False: Specimens will be displayed for the last 6 months (180 days) only when the user searches for a specific specimen.Answer: TrueTrue or False: User will be able to search on NBS Test Request Form (TRF#) only without entering any other search criteria.True or False: Users can request duplicate mailers if the Mailer Creation Date has a date less than 14 days from today.Answer: FalseTrue or False: If the Mailer Creation Date shows Pending, then the user will not be allowed to request duplicate mailers.True or False: The user will not be able to see the specimen once it is reported and confirmed as not collected at their facility.
22 Report Missing Specimens Users will be able to report missing specimens using this screen.20Please be sure to enter your contact information in case any questions arise.21The Date Reported will be defaulted to today’s date22Specimens more than 6 months old will not be displayed in the View Specimen Status Screen. The user will have the option to report it as missing using this screen.Either the MR# or the TRF# will be required to input along with other mandatory fields shown with an asterisk
23 Report Missing Specimens (cont.) Users will be able to add and save multiple missing specimens simultaneously23Click Add to Grid to add missing specimen(s). Once added to the ‘Missing Specimens List’ grid, the missing specimen information can be edited by selecting the radio button.24Click Save to submit the missing specimen(s).
24 Chapter 4 Check Your Understanding True or False: The user will be able to edit the ‘Date Reported’ field.Answer: False
26 Default ViewSIS will display the status of the missing specimens in the 'Specimens Reported Missing' grid, when the user first navigates to this screen. The specimens with 'Reported' status will be shown. The specimens with status other than 'Reported' will be shown for 14 calendar days.25The list of missing specimens shown will be specific to the user’s hospital.
27 Search FunctionalityUsers can search for a specific missing specimens submitted by their organization using the search functionality provided on this screen.Search Criteria HighlightsMinimum of two search criteria will be required however search on TRF only will display the matching specimens.The system will display results for searches that return less than 100 results. If the search returns more than 100 results, the user will be prompted to refine the search criteria.26Click Clear to clear all the Search criteria enteredMention only range27Click Search to display a list of missing specimens
28 Search ResultsSearch results are displayed in the Specimen Report Missing grid, which displays the status of missing specimens. Pagination will be enabled to show 50 missing specimens per page.29SIS will display the status of the missing specimen as one of the following:ReportedCollected at Your FacilityCollected at Another FacilityNot Found - Referred to the ASC for Follow up
29 Sorting the ResultsSIS will display the list of specimens received by GDSP in the 'Specimens Reported Missing' grid in a two level sort. First level will be on the field Status (Reported status will be shown first) and second level is descending order on the field 'Date Reported'3031Sorting will occur across all the pages and not just the page displayedClick any column heading to sort by that columnUpdated the screenshot
30 Chapter 5 Check Your Understanding If a specimen reported missing is not found, what will be the status?Answer: Not Found – Referred to the ASC for Follow up
31 Chapter 6: First Time Log in Process (Change Password)
32 First Time Log in and Change Password New users will receive an from (as seen below)Your new user id is only what follows the \ (disregard the dhsextra\)Copy the temporary passwordClick on the link
33 First Time Log in and Change Password The link will take you to this log in box.The new user id may be inputautomatically, if so, just paste inthe temporary password. If not,type in the 8 character user id andpaste in the temporary password.Select OKThe DHCS Internet Service Manager screen will appear.Input information requested, then Submit.
34 First Time Log in and Change Password Password Successfully Changed should appear (see below).You must close the browser window and open a new window to log into SIS atFor issues with the first time log in contact MelindaFor all other issues please contact the SIS Support (please make note of the IT person you are working with for follow up)
35 Forgot your PasswordIt is necessary for you to set up a Secret Question and Answer. Click on the ‘Forgot your Password?’ link from the SIS portal page. Follow the screen instructions and then click on ‘Get New Password.’ It will be necessary for you to create a new password.
36 Update your Personal Information To update your personal information, click on the ‘Update your Personal Information’ link on the SIS portal page. Log in with username and password. The following screen will display and the user will have the ability to change their information. To change your information, click on the Edit. If you have questions, contact the SIS Support Desk at
37 Password Expiration Warning SIS passwords expire and must be updated once every 60 days. If your password is approaching expiration, the system administrator will send you an auto-generated password expiration reminder. The will be sent first 14 days before the date of expiration, following which a reminder is sent daily until the password is changed. All users must change their password promptly when they receive this using the instructions provided. If your password expires before you can change it, contact SIS Support Desk at A sample password expiration is shown below.
38 Change PasswordTo change password, click on the ‘Change your Password’ link on the SIS portal page. After logging in, the DHCS Internet Service Manager screen will display and the user will have the ability to change their password. If you have questions, contact the SIS Support Desk at
40 Course Summary and Review Having completed this course, users should now be able to:Understand the overall functionalityLog into SIS and Change PasswordView Specimen StatusRequest Mailer ResendReport Specimen Not Collected at Your FacilityReport Missing SpecimenView Missing Specimen Status
42 Glossary SIS : Screening Information System GDSP: Genetic Disease Screening ProgramNBS: Newborn ScreeningTRF: Test Request FormMR: Medical Record NumberASC: Area Service CenterMailer Creation Date: Date when mailer was generated by SISFour Statuses Used for Specimens Reported Missing:Reported: Specimen was reported as missing and review is not yet completeCollected at Your Facility: Specimen listed in the screen is indeed collected at the user’s facility (hospital, clinic etc.)Collected at Another Facility: Specimen listed in the screen was not collected at the user’s facilityNot Found - Referred to the ASC for Follow up: Specimen reported as “missing” is not found and is assigned to the Administrative Support Center to follow up to ensure the baby is screened