Presentation on theme: "Module 2 Introduction to the Industry Controlled Other Party (ICOP) Process February 2015."— Presentation transcript:
1 Module 2 Introduction to the Industry Controlled Other Party (ICOP) Process February 2015
2 Module Summary In this module you will learn about: The Industry Controlled Other Party (ICOP) SchemeThe IAQG Other Party Management Team (OPMT)The Online Aerospace Supplier Information System (OASIS)The Sector Management Structure (SMS)The Certification Structure Oversight Committee (CSOC )Responsibilities within the ICOP process for:IAQG member companiesOPMTSMSCSOCOther Party AssessorDifferent ways of viewing and understanding the ICOP scheme
3 What Is ICOP?ICOP is a globally harmonized Aviation, Space & Defense Quality Management System (AQMS) Certification process defined by the IAQGIndustry Controlled:The IAQG through each Sector provides direct oversight of all AQMS certification activitiesOther Party:Certifications activities are conducted by accredited Certification Bodies (CB) and Authenticated Aerospace Experienced Auditors (AEA) that are recognized through the ICOP processICOP process is managed by the IAQG Other Party Management Team (OPMT)Provides AQMS certification for 9100, 9110 and 9120
4 What Is ICOP? Benefits Risks Globally harmonized certification scheme that is recognized by major Aviation, Space and Defense companiesSupports supplier approval activities with a recognized quality management system certificationProcess approach to conformance assessmentFocus on exceeding customer expectationsRisksDoes not prevent procurement from poor performing suppliersIt is not certification of product
5 Industry Controlled Other Party Our Aviation, Space & Defense sector certification scheme utilizes:ISO for basic requirements, andsupplements ISO with Aviation, Space and Defense (AS&D) unique requirements.e.g. ISO 9001 as supplemented by 9100Certification Criteria are linked to ISO/IEC and International Accreditation Forum (IAF) Documents
6 IAQG OPMT Mission: Strategic Objectives: Management and oversight of the 9100 series Aviation, Space and Defense Quality Management System certification program.Strategic Objectives:Continually improve the globally harmonized Industry Control Other Party quality management system certification program to be efficient, recognized, and bring measurable benefits to stakeholders.Enhance the competency of Auditors, Other Party (OP) Assessors and stakeholders that are engaged in ICOP activities.
8 IAQG OPMT Sub-Teams Document Representatives: OASIS: Bryan BluntOperating Procedures:Judy ChapmanIAF Membership Focal:Dale GordonSector Oversight:Judy Chapman (Tim Lee)Budget/Finance:Mike HaywardMetrics, Web-site & Administration:Ian FollandRequirements:ISO Standards, 9001: Dale GordonDocument Representatives:– Tim Lee**Shuji Komori*Darrell Taylor*Ian Folland*– Tim Lee**Norikazu Tsuchiya *Tim Lee*Marie-Laurence Petit*– Will Tate**Will Tate*** IAQG Document Representative (IDR)* Sector Document Representative (SDR)Communications and Collaboration:Reg BlakeSanctioned Training:OASIS Next Gen Project:Structure as of August 18, 2014
9 9104 Series “Trilogy” 9104-001 Scope: Requirements for Aviation, Space, and Defense Quality Management System Certification ProgramsScope:The purpose of this standard is to define the requirements and industry-accepted practices for managing the ICOP scheme, which provides confidence to aviation, space, and defense customers and organizations that their suppliers with certification of their quality management systems, issued by accredited CBs, meet the applicable AQMS standard requirements.The requirements established in this standard are applicable to the IAQG and its three sectors for managing AQMS certification and associated activities.
10 9104 Series “Trilogy” 9104-002 Scope: Requirements for Oversight of Aerospace Quality Management System Registration/Certification ProgramsScope:These requirements are applicable to IAQG global sectors when utilizing Aerospace Industry Controlled Other Party (ICOP) schemes for the assessment and certification of supplier quality systems in accordance with the requirements contained in IAQG member companies have committed to perform sufficient oversight of the Aerospace accreditation/certification assessment processes in order to ensure conformance to established requirements contained in 9104.
11 9104 Series “Trilogy” 9104-003 Scope: Requirements for Aerospace Auditor Competency and Training CoursesScope:This document provides the minimum requirements (Body of Knowledge) for AQMS auditors who will participate in AQMS certification/registration activities, including the auditor authentication process and requirements for a training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS in support of the IAQG, and those who manage the competency element of an AQMS audit program and/or training organizations.
12 ICOP Criteria 9104-001 – Accreditation/Certification Requirements Certification StructuresSector RequirementsRequirements for participating entities:Recognized Accreditation Bodies (ABs)Accredited Certification Bodies (CBs)Authenticated Aerospace AuditorsAuditor Authentication Bodies (AABs)OASIS database managementOversightOversight and surveillance process to ensure conformance to established aerospace industry 9100-series standard accreditation/certification requirements– Auditor Authentication & TrainingA common process for aerospace auditor training and authentication to be utilized by all the IAQG sectors
13 On-Line Aerospace Supplier Information System (OASIS) OASIS Database – 17,000+ SitesDatabase where all information related to ICOP certifications, auditors and audit results is storedOnly general information such as Accreditation Bodies, Certification Bodies, Certified Supplier sites, Approved Auditors is publicly accessible. Audit data access is granted by certified organization.Audit results data available when authorized by Organization.Includes a robust Stakeholder Feedback process to Certification Bodies
14 On-Line Aerospace Supplier Information System (OASIS) OASIS Database – GuidanceOASIS database has an extensive guidance section that includes the latest information such as:The link to the guidance is on the OASIS homepage:
15 On-Line Aerospace Supplier Information System (OASIS) Once a user is logged into OASIS, the database provides Data Search access to:Certified Supplier DirectoryAccreditation InformationNational Accreditation BodyCertification BodyTraining Approval BodiesAuditor Authentication BodiesAuditorsFeedback ProcessUseful linksSupply Chain Management Handbook
16 On-Line Aerospace Supplier Information System (OASIS) OP Assessors can request access to audit results data via the database:Controlled by certified organizationNeeded to support Witness Audit preparationMay need to contact organization directly if access is not granted.Advise the organization as to the need and use of data to support witness audit preparation.Click on “Assessment Results” tab.Select the latest “Assessment History”Use “click here” link at the bottom of web page to request access.
17 OASIS Feedback Guidance OP Assessors should utilize the attached link below and review the OASIS Feedback guidance demonstration.OASIS Feedback Guidance
18 On-Line Aerospace Supplier Information System (OASIS) OP Assessors should:Obtain an OASIS log on and password credentialsReview help guidance section of the databaseBecome familiar with the Feedback processHave the ability to:Review public informationRequest access to audit results (Tier 2) data andRecognize the need to maintain confidentiality of the data (Reference: section 19.1)Know how to determine Certification Body (CB) accreditation and Auditor Authentication status.
19 OPMT - Sector Management Structure Sector Management Structure (SMS)The organization established in an IAQG sector that manages the application and oversight of the ICOP scheme as defined by this standard.Each sector may use a different name for this organizationi.e., Registration Management Committee (RMC) in the Americas and Asia/Pacific,EAQG OPMT and national CBMCs in Europe (Reference: Section 3.24)
20 Other Party Management Team IAQG OPMT - Sector Management StructureOther Party Management TeamOPMTCommitteeIAQGGeneral AssemblySector Management StructuresAcronyms:RMC - Registration Management CommitteeOPMT - Other Party Management TeamJRMC - Japan Registration Management CommitteeAB - Accreditation BodiesCB - Certification BodesRMC(Americas)EAQG OPMT(Europe)JRMC(Asia / Pacific)Voting Members;ABs;CBs; andIndustry RepresentativesVoting Members;ABs;CBs; andIndustry RepresentativesVoting Members;ABs;CBs; andIndustry Representatives
21 Sector Management Structure An SMS may be supported by a Certification Body Management Committee (CBMC) structure within the SMS.CBMCAn organization within an SMS that functions on a national level e.g., Italy, France, Germany, Spain, United Kingdom, AustriaResponsible for 9104-series standards conformance in their respective countries.They perform the same functions as the SMS, under control of the SMS within their sector.(Reference: Section 3.10)
22 ICOP Responsibilities - IAQG Member Companies Any IAQG member company wishing to recognize AQMS certification shall provide resources needed to support the ICOP scheme and conduct shared oversight.IAQG Member Companies shall:Ensure that assigned representatives, who support IAQG ICOP scheme activities, have the necessary tools (e.g., published standards, computer, equipment) and resources to accomplish committed tasks.Ensure that only qualified individuals are assigned as OP assessors to conduct oversight assessments or participate in joint team assessments supporting the ICOP scheme oversight process.Ensure conformance with the requirements defined inAuthorize and approve Other Party Assessors that represent their company.Maintain records to support the qualification of OP assessors.
23 ICOP Responsibilities – IAQG OPMT The OPMT is responsible for the management and oversight of the 9100 series Aviation, Space and Defence Quality Management System certification program.Responsibilities also include:Ensure that the OASIS database operates and functions effectively and is accessible.Oversight of each SMSPeriodic review of the lessons learned by each of the IAQG sectors.Reporting to the IAQG Council on the periodic reviews for each IAQG sector’sEvaluating the results of IAF Peer Reviews of ABsMonitor feedback from IAQG member companies, OASIS database users, certified organizations, and related stakeholders (e.g., ABs, CBs).Conducting periodic reviews and recommend initiatives that will continue to develop and improve the effectiveness of the ICOP scheme.
24 ICOP Responsibilities - SMS The SMS has the responsibility for the management, review, approval, implementation, and modification of their sector operating procedure(s).The SMS has the responsibility to:Establish and maintain operating procedures, which support implementation and conformance to ICOP requirements.Review and recognize ABs and new AB accreditations of CBs.Each SMS shall report essential data that describes deployment activities to the IAQG OPMT.The SMS shall determine and approve CBMCs, when utilized.Review and approve AABs and TPABs operating in their sector.Oversight of all recognized and approved bodies in accordance with
25 ICOP Responsibilities - CSOC The Certification Structure Oversight Committee (CSOC) has the responsibility for the review of complex certification structures and certification structure complaints as outlined inThe CSOC has the responsibility to:Establish and maintain operating procedures, which support implementation and conformance to ICOP requirements.Review and approve complex certification structure audit programs.Review all requests and complaints via the AB-CSOC OASIS feedback functionSupport the development of guidance materials, lessons learned and FAQ’sReport to IAQG OPMT and SMS on CSOC activities.
26 CSOC GuidanceCommittee established to review “Complex” certification structure audit programs.Process defined in OPMT Procedure 204Committee supports resolution of complaints related to structure decisionsAction: OP Assessors should use website link: Review the site and OPMT Procedure 204
27 ICOP Responsibilities - Other Party (OP) Assessors OP Assessors have the responsibility to be trained, qualified and authorized by their respective IAQG Member company. They shall conduct assigned shared oversight activities in accordance withAdditional OP Assessors responsibilities include:Complete and maintain the required (Form A) declaration form.Declare any conflicts of interest that may exist for a particular assessment assignment (e.g., OP assessor contracted by AB or CB).Support the assessment team to meet the assessment objectives.Accept and complete assessment assignments from the oversight assessment team leader. Note: For joint assessment the AB Assessor will be the team leader.
28 ICOP Responsibilities - Other Party (OP) Assessors Additional OP Assessors responsibilities include:Generating applicable assessment reports, including all required forms.Protection of confidential information obtained during an oversight assessment.Elevate any unresolved complaints/issues to the appropriate body (e.g., AB, SMS, IAQG OPMT).OP Assessors represent:ThemselvesTheir IAQG Member CompanyThe IAQGThe Aviation, Space & Defense IndustryFocused on conformance and adding value to the ICOP scheme.
29 Process ModelAppendix C – Industry Controlled Other Party (ICOP) Process Model was developed to provide a visual graphic of the overall process:
30 Visualising ICOP - Turtle How (methods, procedures):IAQG Vision and ObjectivesIAQG , -2, -3ISO 17011ISO and IAF Mandatory Documents 1 to 5IAQG OPMT Resolutions LogIAQG Procedure 112IAQG OPMT 200 series proceduresSMS and CBMC proceduresWith Whom (Resources):Authenticated Auditors (AEA and AA)CB certification and decision process personnelAB AssessorsAB accreditation process and decision personnelOP AssessorsSector Management Structure (SMS and CBMC)OASIS Database Administrators and SAE SupportICOP ProcessProcess Steps:Approval of TPABs, TPs, AABs and ABsTrainingAuthentication of Aerospace AuditorsAccreditation of CBs91XX Certification of Suppliers including:- Application Review- Initial Assessment- Surveillance- Re-certification- Decision MakingOversightInputs:Regulatory RequirementsCustomer requirementsSupplier(s)Outputs:AQMS Certified Suppliers delivering on-time and on quality delivery (OTOQD)OASIS Records and DataOASIS Revenue to IAQGWith What: (Equipment, Installations)Accredited CBsABsOASIS databaseApproved TPsApproved AABsApproved TPABsSMS budget including OP Assessor TravelMetrics: (KPIs, Measurables)Agreed IAQG OPMT MetricsIAQG Procedure 112 Budget, spend and cancellations
31 OP Assessor TrainingPlease open Module 3 to learn more about the requirements for the face-to-face training.