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E-Business and E-Commerce

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Presentation on theme: "E-Business and E-Commerce"— Presentation transcript:

1 E-Business and E-Commerce
7 E-Business and E-Commerce

2 Describe the six common types of electronic commerce.
Describe the various online services of business-to-consumer (B2C) commerce, providing specific examples of each. Describe the three business models for business-to-business electronic commerce. Identify the ethical and legal issues related to electronic commerce, providing examples.

3 Overview of E-Business and E-Commerce
Business-to-Consumer (B2C) Electronic Commerce Business-to-Business (B2B) Electronic Commerce Ethical and Legal Issues in E-Business

4 [ Opening Case The Flash Crash ]
The Problem A Stopgap Solution The Results What We Learned from This Case

5 7.1 Gemvara

6 Finding A Doctor Right Now
7.2 Finding A Doctor Right Now

7 Overview of E-Business and E-Commerce
7.1 Overview of E-Business and E-Commerce Definitions and Concepts Types of E-Commerce Major E-Commerce Mechanisms Electronic Payment Mechanisms Benefits and Limitations of E-Commerce

8 Definitions and Concepts
Electronic Commerce The process of buying, selling, transferring, or exchanging products, services, or information via computer networks, including the Internet. Electronic Business (e-business) A much broader concept than e-commerce Servicing customers, collaborating with business partners, and performing electronic transactions within an organization

9 Definitions and Concepts (Con’t)
Degree of digitization Brick-and-Mortar organizations Virtual Organizations Clicks-and-Mortar Organizations

10 Major E-Commerce Mechanisms
Electronic catalogs Electronic auctions E-storefronts E-malls E-marketplaces

11 Types of E-Commerce Business-to-consumer (B2C)
Business-to-business (B2B) Consumer-to-consumer (C2C) Business-to-employee (B2E) E-Government Mobile commerce (M-commerce)

12 E-Commerce Business Models
Online direct marketing Electronic tendering system Name-your-own-price Find-the-best-price Affiliate marketing Viral marketing Group purchasing (e-coops)

13 E-Commerce Business Models (Continued)
Online Auctions Product customization Electronic marketplaces Bartering online Deep discounters Membership

14 Electronic Payment Mechanisms
Electronic Checks (e-checks) Electronic Cards Electronic credit cards Virtual credit cards Purchasing cards Stored-value money cards Smart cards Person-to-Person Payments

15 Benefits & Limitations of E-Commerce
National and International markets are more Accessible Lowers costs of processing, distributing, and retrieving information Provides access to a vast number of products and services 24/7 Deliver information, services, and products to people in cities, rural areas, and developing countries Lack of universally accepted security standards In less-developed countries telecommunications bandwidth is often insufficient, and Web access is expensive Perceptions that e-commerce is insecure Unresolved legal issues Lacks a critical mass of buyers and sellers

16 Business-to-Consumer (B2C) Electronic Commerce
7.2 Business-to-Consumer (B2C) Electronic Commerce Electronic Storefronts and Malls Electronic Malls Online Service Industries Issues in E-Tailing

17 Online Services Industry
Disintermediation Cyberbanking Online Securities Trading The Online Job Market Travel Services Online Advertising Advertising Methods

18 Advertising Methods Banners Pop-up Ad Pop-under Ad Spamming
Permission Marketing Viral Marketing

19 Issues in E-Tailing Channel Conflict Multichanneling Order Fulfillment

20 Macy’s Increases Its Online Presence
7.3 Macy’s Increases Its Online Presence

21 Can Traditional Retailers Survive?
7.4 Can Traditional Retailers Survive?

22 7.5 The Future of Shopping

23 Business-to-Business (B2B) Electronic Commerce
7.3 Business-to-Business (B2B) Electronic Commerce Sell-Side Marketplaces Buy-Side Marketplaces Electronic Exchanges

24 Ethical and Legal Issues in E-Business
7.4 Ethical and Legal Issues in E-Business Ethical Issues Legal and Ethical Issues Specific to E-Commerce

25 Legal and Ethical Issues Specific to E-Commerce
Fraud on the Internet Domain Names Cybersquatting Taxes and Other Fees Copyright

26 [ Closing Case What’s Your eScore? ]
The Problem One Solution The Results

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