1. 1 Spearheading K-Economy through e-Government in Brunei Darussalam Pg Dato Paduka Hj Abd Hamid Pg Hj Mohd Yassin Permanent Secretary, Prime Minister’s Office Chairman of Information Technology Committee, Prime Minister’s Office

2. 2 This Presentation What is e-Government? How is e-Government carried out in Brunei Darussalam? What are the e-Government projects? How can e-Government projects help spearhead K-Economy?

3. 3 Part I Introduction to E-Government

4. 4 What is e-Government? Most often perceived it in narrow way, limited to: Phenomena like Electronic Service Delivery Issues like Security, Reliability, Data Protection or Access to Information Why - these issues are easier to understand

5. 5 What is e-Government? Alternative Definition Matrix of all possible relationships such as G2G, G2C, G2E, G2B; Why – seen as leading to better communication or service quality improvement eg Electronic Procurement But, even this falls short of revealing full potential of information technology or change processes behind it

6. 6 Definition of e-Government “E-Government is the use of information technology, in particular, the internet, to deliver public services in a much more convenient, customer- oriented, cost effective, and altogether different and better way.” Douglas Holmes in ‘e.Gov’

7. 7 Effects of e-Government It affects an agency’s dealings with citizens, businesses, and other public agencies as well as its internal business processes and employees. Can be seen from 4 perspectives – Citizens; Process; Cooperation and Knowledge

8. 8 Effects of e-Government Citizens: Integrated Access Management and Single-Window Service Process: Redesigning Organisations Cooperation: Sustaining Collaborative Decision-Making Knowledge: Managing Distributed Domain Knowledge

9. 9 Part II E-Government in Brunei

10. 10 Brunei Information Technology Council (BIT) BIT Council BIT Corporation IT Sectoral Clusters E-Brunei E-Brunei E-Government E-Government E-Business E-Business

11. 11 BIT Council Minister of Communications BIT Corporation IT Sectoral Clusters E-Brunei E-Government E-Business Brunei Information Technology Council (BIT)

12. 12 E-Government Vision “To be an e-Smart government in line with the 21 st Century Civil Service Vision”

13. 13 Mission Statement “His Majesty’s Government aims to establish electronic governance and services to best serve the nation”

14. 14 Strategies 1.The strategic framework identifies a robust roadmap envisioning an e- smart Government in line with the 21st Century Civil Service Vision. Based on the critical success factors identified, both the core strategies and the strategic framework formulated, especially the strategic goals and actions, must be congruent with the issues identified.

15. 15 Strategies 2.The core strategies must also be harmonize with the proposed e-Brunei and the IT2000 and Beyond plan, i.e. the national IT Strategic Plan, to drive the Public Sector towards Electronic Government along with other major thrusts to drive the Paperless Society and the Private Sector towards Electronic Commerce

16. 16 Core Strategy #1 Institute E-Government Structural Framework to Realise and Sustain Bona Fine Outcomes:- Goal 1 - Institutional Infrastructure Goal 2 - E-Government Architecture Goal 3 - Monitoring and Regulatory Mechanisms

17. 17 Core Strategy #2 Inject Smart Capital to Build Reliable Infrastructure and Accessible Contents Goal 4 - e-Government Infrastructure Goal 5 - Common e-Government Application and Services Goal 6 - Specific e-Government Application and Services

18. 18 Core Strategy #3 Develop Societal Resources to Leverage Capacity, Capability and Innovation at the Forefront of the ICT- LED Economy Goal 7 - Knowledge based Economy and Society Initiatives

19. 19 Structure

20. 20 E-Government Program Executive Committee (EGPEC) E-Government Interim Committee formed in May 2000 became the e-Government Program Executive Committee in February 2001 Chaired by Permanent Secretary, Prime Minister’s Office with all Permanent Secretaries representing their Ministries

21. 21 E-Government Program Executive Committee (EGPEC) The e-Government Program Executive Committee (EGPEC) is to function in an advisory and consultative capacity to the BIT Council for the development and implementation of the e- Government strategy listed in the e- Government Strategic Framework for Action 2001- 2005 Report.

22. 22 Formed in June 2002 to assist EGPEC in leading the drive to get the Government on-line. Among others, its main functions: To develop and manage the e-Government strategy To identify policy and regulatory requirements To promulgate policies and standards on the use and application of ICT E-Government Strategic, Policy & Coordinating Group (EgSPEC)

23. 23 EGPEC Working Groups Organisational Infrastructure Working Group (OIWG) Chaired by Director General of Public Service Department Technological Infrastructure Working Group (TIWG) Chaired by Senior Officer (Director level) at Ministry of Communications

24. 24 Ministerial IT Committee Chaired by Permanent Secretary Focal point for all IT and e- Government projects and activities for all departments within Ministry Information Center and Systems Administration Support Prepare, organise and carry out IT plan for own Ministry

25. 25 Part III E-Government Projects

26. 26 8 th National Development Plan 2001-2005 Information Technology Projects IT with Human Resource Development and Small Medium Enterprises given emphasis Almost B$800 million are allocated to provide basic infrastructure as a step towards establishment of modern and sophisticated services Program to carry out BIT policies and create e-Government

27. 27 E-Government Projects Major e-Government projects include: TAFISHRMSe-Educatione-Health Multipurpose Smartcard Mukim.NetGITNet

28. 28 E-Government Projects HRMS Prime Minister’s Office flagship project Human Resources Management System Designed to improve: Performance of Human Resources Planning and Management of Organisation Employee Development Benefits Administration Succession Planning Human Resource Administration

29. 29 E-Government Projects TAFIS Ministry of Finance flagship project Treasury Accounting and Financial Information Systems Improve the efficiency of government’s financial transaction processes Enhance the efficiency of managing government financial services and promote accountability in use and tracking of finance

30. 30 E-Government Projects E-Education Ministry of Education flagship project To bring significant improvement in the quality of teaching and learning in classrooms Strategies formulated in roadmap will drive programs on EDUNET, e-Learning, Education Information System (EIS), Digital Library and Human Capacity Building

31. 31 E-Government Projects E-Health Ministry of Health flagship project Healthcare services available through the internet Use of informatics and telemedics in medical care, prevention, education and training Links hospitals throughout Brunei so that medical care is brought to patient

32. 32 E-Government Projects Multipurpose Smartcard (MSC) Smartcard to replace the conventional IC card introduced in 2000 MSC has potential to be used for many purposes including driving license, travel document Currently can be used to access deposit information in TAP accounts

33. 33 E-Government Projects Mukim.Net Ministry of Home Affairs flagship project Objective to reach all Mukims and Kampungs throughout Brunei Darussalam Make internet services available to people who do not have access to internet in their own homes To bring business capabilities into villages and to foster entrepreneurship

34. 34 E-Government Projects GITNet & EG Center Establishment of Government IT Network (GITNet) and EG Center to manage and operate such infrastructure GITNet enable large scale deployment of electronic public services Address integratiion, interoperability and interfacing needs of e-government application and services

35. 35 Part IV Spearheading K-Economy

36. 36 Importance of Knowledge Knowledge now more prominent – faster and cheaper Able to receive, process and create new value, and easier to share ‘Wealth’ is determined by how you use it, how fast you gain, manage and apply it “Future illiterates will be those who cannot learn, unlearn and relearn.” – Alvin Toffler

37. 37 Knowledge Government Government agencies need to be knowledge-intensive & knowledge- enabled Knowledge to be central future of government operations Utilise knowledge to generate innovation, enhance responsiveness, increased productivity and upgrade competency

38. 38 Knowledge Society Society needs to have sound knowledge (‘multi-disciplinary’) to be able to utilise knowledge Society needs the skills to apply that knowledge (‘multi-skilled’) to be able to do many things Society needs to have the attitude to continuously learn (‘multi-learning’) to be agile and adaptable

39. 39 Knowledge Economy Move from Agricultural Economy (Land & Produce) to Industrial Economy (Industrial Output) to Knowledge Economy (Resourceful Application of Knowledge) K-Economy is about knowledge and the ability to create new value and wealth Wealth is measured by the results of knowledge that is inventively applied

40. 40 E-Government Spearheading K-Economy E-Government Brings knowledge closer to people Allows easier communication between peoples Improve efficiency of knowledge transaction Enhance efficiency of government services Develop resources to improve society’s learning capacity

41. 41 Spearheading K-Economy 1 One of the Brunei Darussalam e- Government goals:- Develop Societal Resources to Leverage Capacity, Capability and Innovation at the Forefront of the ICT-LED Economy Goal 7 - Knowledge based Economy and Society Initiatives

42. 42 Spearheading K-Economy 2 Example of E-Government Flagships and Projects:- Mukim.Net Make internet services available to people who do not have access to internet in their own homes

43. 43 Spearheading K-Economy 3 Example of E-Government Flagships and Projects:- E-Education Drive programs on EDUNET, e- Learning, Education Information System (EIS), Digital Library and Human Capacity Building

44. 44 Spearheading K-Economy 4 Example of E-Government Flagships and Projects:- GITNet GITNet enable large scale deployment of electronic public services

45. 45 Evolution from E-Government to K-Economy Evolution of e-Government through development phases: Information dissemination to Transaction to Complex Transaction to One Government (integration across government agencies) Enable public to benefit by dealing with one government and having access to ‘knowledge’ and use ‘knowledge’

46. 46 Thank you.

47. 47 References BIT Council Website www.bit.gov.bn www.bit.gov.bn E-Government Website www.e-government.gov.bn www.e-government.gov.bn The Star Website www.thestar.com.my www.thestar.com.my E.Gov E-Business Strategies for Government – Douglas Holmes, Nicholas Brealey Publishing ©2001 E-Governance in Asia – James Yong (Editor), Times Media ©2003 Designing E-Government – JEJ Prins (Editor), Kluwer Law International ©2001 Reengineering the Public Service – Muhammad Rais Abdul Karim (Editor), Pelanduk Publications ©1999