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Job Design By: Amy Medica. What Will Be Covered The topicThe topic The toolsThe tools BrainstormingBrainstorming Inner workingsInner workings How it worksHow.

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Presentation on theme: "Job Design By: Amy Medica. What Will Be Covered The topicThe topic The toolsThe tools BrainstormingBrainstorming Inner workingsInner workings How it worksHow."— Presentation transcript:

1 Job Design By: Amy Medica

2 What Will Be Covered The topicThe topic The toolsThe tools BrainstormingBrainstorming Inner workingsInner workings How it worksHow it works A real world exampleA real world example An exerciseAn exercise SummarySummary

3 What is Job Design? By using a variety of tools and techniques we try to find the best way to keep employees satisfied while maintaining as high as possible productivity, monetary or otherwise.By using a variety of tools and techniques we try to find the best way to keep employees satisfied while maintaining as high as possible productivity, monetary or otherwise.

4 Job Design What is the goal of Job design?What is the goal of Job design? The goal is job satisfaction, it is the key to successful job design. Everything is contingent upon job satisfaction.The goal is job satisfaction, it is the key to successful job design. Everything is contingent upon job satisfaction.

5 The Topic We will engineer a job design by using previous work experiences.We will engineer a job design by using previous work experiences. We will briefly discuss the resistance to change. And discuss a few of the pros and cons of our actions.We will briefly discuss the resistance to change. And discuss a few of the pros and cons of our actions.

6 The Tools Job enlargementJob enlargement Job rotationJob rotation Job enrichmentJob enrichment Skill varietySkill variety

7 The Tools cont’ Task varietyTask variety Task significanceTask significance CompensationCompensation Autonomy: level of freedomAutonomy: level of freedom Feedback: lucid communication on performanceFeedback: lucid communication on performance

8 Brainstorming Exercise Break up into groups of three to five people.Break up into groups of three to five people. –Designate a note taker. –Choose one person to speak for the group.

9 Brainstorming cont’ Discuss your past jobs, specifically those that you did not like.Discuss your past jobs, specifically those that you did not like. –Choose one job from the entire group that was or is most disliked. –That job is going to be the focal point of your brainstorming session.

10 Brainstorming cont’ Use your imagination…Use your imagination… –Why did you dislike this job? –What were some of the negative effects of working in an unsatisfying job? i.e. absenteeism, tardiness, sub-par- productivity, depression, sore back, etc…i.e. absenteeism, tardiness, sub-par- productivity, depression, sore back, etc… –Did other employees feel the same way you did?

11 Brainstorming cont’ –How do you think your performance as well as those around you affected the company? –What did you like about this job? Keep this in mind for later.Keep this in mind for later. –Narrow down your dislikes to list of four.

12 Brainstorming cont’ Solutions to your dissatisfaction…Solutions to your dissatisfaction… –Brainstorm on some ideas that would improve this job? –Let your imagination flow; do not censor your ideas, creativity is key.

13 Brainstorming cont’ Narrow down your ideas.Narrow down your ideas. –Discard the ideas that you all agree are not usable; use your best judgment. –Choose four ideas from these. Compare your four solutions to your four dislikes.Compare your four solutions to your four dislikes. –Did you discover four solutions?

14 Brainstorming cont’ Implementing your solutions, the pros and cons…Implementing your solutions, the pros and cons… –Discuss amongst yourselves how you are going to implement these changes. –Do you think you can design a satisfying job with this new information? –Will the employees accept your new idea? –What are some of the monetary and mental difficulties of implementation? i.e. Learning curves will initially slow down production.i.e. Learning curves will initially slow down production.

15 Brainstorming cont’ Keep in mind your solutions as we go through the rest of the presentation.Keep in mind your solutions as we go through the rest of the presentation. –At the end of the session we will compare your solutions with some of the Job Design topics that follow.

16 Nuts and Bolts Job enlargement involves adding more tasks(variety), ideally the worker could do all the tasks involved. This keeps thing interesting.Job enlargement involves adding more tasks(variety), ideally the worker could do all the tasks involved. This keeps thing interesting. Job rotation is exactly that. It requires skill variety.Job rotation is exactly that. It requires skill variety.

17 Nuts and Bolts cont’ Job enrichment gives the employee more responsibility, thus creating a greater level of freedom or autonomy.Job enrichment gives the employee more responsibility, thus creating a greater level of freedom or autonomy. Compensation doesn’t play as large of a part in job satisfaction as we might think, but it does play a part. We want to be paid fairly, whether it is profit sharing, salary, commission, or piece rate.Compensation doesn’t play as large of a part in job satisfaction as we might think, but it does play a part. We want to be paid fairly, whether it is profit sharing, salary, commission, or piece rate.

18 How It Works Plain and simplePlain and simple – A happy employee is a productive employee, satisfaction equals production. It works byIt works by –Balancing the organization’s goal(s) with the employees wants and needs, thereby designing a job that creates job satisfaction, which should increase production (companies goal) and satisfy the employee.

19 A Real World Example Visioneering LLC is a new computer animation company with three employees. Each employee knows his or her specific job, however, they have been running into a few problems.Visioneering LLC is a new computer animation company with three employees. Each employee knows his or her specific job, however, they have been running into a few problems.

20 Visioneering LLC The problemThe problem –They all speak a different computer language, the language of their software. –Each employee is trained to use a particular piece of software. Jason knows how to do computer modeling using 3D studio. Ted knows how to use adobe premier. Christa knows a little of both, but most of her time is spent running the business. –Lack of concise communication stalls the work process.

21 Visioneering LLC The solutionThe solution –Have everyone trained on all the software, job enlargement. What changed?What changed? –The first noticeable change wasn’t clearer communication, although that was solved. What really took them by surprise was how much quicker they could get a project done. –They now had more immediate access to information.

22 Visioneering LLC –If Jason couldn’t figure out how to do something with the software he could easily ask Christa or Ted; between the three of them they rarely had to take the time to search reference books, or the internet, which takes considerable amounts of time. –If a project needed more computer animation they could all work on it. –This balanced the work load, and kept one person from feeling like they are doing all the work.

23 Visioneering LLC Now they each have a greater appreciation for what the others do, job enrichment.Now they each have a greater appreciation for what the others do, job enrichment. Collaboration has helped move from one part of a project to another with greater efficiency.Collaboration has helped move from one part of a project to another with greater efficiency. Due to their greater efficiency they no longer have as much stress about deadlines.Due to their greater efficiency they no longer have as much stress about deadlines.

24 An Exercise Find one thing in your life that you wish you could do better or more often then apply one or two of the job design tools to it.Find one thing in your life that you wish you could do better or more often then apply one or two of the job design tools to it. For example, Sarah likes the idea of being able to play the guitar. She has tried teaching herself in the past, now her guitar has become a dust collecting device.For example, Sarah likes the idea of being able to play the guitar. She has tried teaching herself in the past, now her guitar has become a dust collecting device. A few things she didn’t have in the past were variety, feedback, and enrichment.A few things she didn’t have in the past were variety, feedback, and enrichment.

25 Exercise A few simple changes and she was on her way again.A few simple changes and she was on her way again. –First, she joined with a few friends who play the guitar; They get together every Thursday evening. –Second, her friends show her new things to try; This variety keeps things fresh and exciting.

26 Exercise –Third, she has more motivation to practice throughout the week because she wants to share her improvements with her friends. –Fourth, their feedback as well as her feedback make learning the guitar that much more enriching, enrichment through praise and results. Take this exercise home and put it to work; Try it for yourself.Take this exercise home and put it to work; Try it for yourself. What does it all get back to?What does it all get back to? –Employee satisfaction… –Successful job design will take into account: Skill variety/job rotationSkill variety/job rotation Task variety/job enlargementTask variety/job enlargement Task significance/job enrichmentTask significance/job enrichment Autonomy/job enrichment/freedomAutonomy/job enrichment/freedom Feedback/cooperationFeedback/cooperation

27 Summary How do these job design tools fit in with your brainstorming solutions?How do these job design tools fit in with your brainstorming solutions? Discuss…Discuss…


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