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CUSTOMER INNOVATION PROF DR IR MARION DEBRUYNE
$ CUSTOMER CENTRICITY INNOVATION PERFORMANCE
© Vlerick Business School
PATIENTS LIKE ME
© Vlerick Business School ARE YOU STOPPING YOURSELF?
Competence Enhancing Innovation builds upon your existing competences
Competence Destroying Innovation destroys the value of your existing competences
“THE BIGGEST THREATS ARE THE ONES YOU DON’T SEE COMING”
© Vlerick Business School “Precisely because firms listened to their customers…, they lost their positions of leadership” C. Christensen BEWARE OF THE CUSTOMER TRAP
© Vlerick Business School PLEASE FOCUS ON THE BLACK + IN THE CENTER
ATTENTION RELEVANCE CREDIBILITY
When spring comes… Snow melts first at the edges
IT IS NOT ABOUT SIZE AND RESOURCES
IT IS JUDO STRATEGY
© Vlerick Business School SMALL IDEAS WITH BIG IMPACT
" First they ignore you, then they ridicule you, then they fight you, then you win." M. Ghandhi
“SOME OF US LIVE IN THE FUTURE TODAY, AND SOME OF US WILL STILL LIVE IN THE PAST TOMORROW”
“CUSTOMERS WERE NOT BUYING FILM, THEY WERE BUYING THE ABILITY TO MAKE MEMORIES”
$ CUSTOMER CENTRICITY INNOVATION PERFORMANCE
“FOLLOW THE USER, AND ALL ELSE WILL FOLLOW.” GOOGLE
IF WE DON’T CONSTANTLY INNOVATE, WE DO NOT DESERVE TO SURVIVE JACQUES HOROWITZ – CHATEAUFORM
$ CONNECT CONVERT
IN A WORLD OF RAPID DISRUPTION, COMPANIES NO LONGER MUST--OR CAN--OWN ALL THE SKILLS REQUIRED TO THRIVE.
$ CONNECT CONVERT COLLABORATE
Prof Dr Marion Debruyne 36 HOW WILL YOU BEAT THE ODDS?
Prof Dr Marion Debruyne 37 The best way to predict the future is to participate in it
“DREAM YOUR WORST NIGHTMARE “THEN INVEST IN IT” ROSABETH MOSS KANTER, WSJ, NOV 2013
“Companies rarely die from moving too fast, and they frequently die from moving too slowly.” Reed Hastings CEO Netflix, 2011
© Vlerick Business School THANK YOU! Marion Debruyne Associate Professor & Partner Vlerick Business School MarionDebruyne
Of. and a to the in is you that it at be.
First Grade Sight Words a in I and is it for.
High Frequency Words List A Group 1. the of and.
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Oral Reading Fluency First 100 Most Used Phrases.
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Can you see?. I like him. When will we go? All or some.
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Working with Students. Effective Tutoring and Mentoring This training is geared towards volunteers working with students one-on-one in a tutoring or mentoring.
Perfect Access Speer A Kaplan Professional Company Executive Leadership Research Published in Training Magazine A Look at Leadership.
Practice saying your sight words. Read and spell each word. Click on the down arrow to go to the next word.
High-Frequency Phrases First 100 Words. The people.
DOLCH Sight Word Test (Say each word as it appears on the screen.)
Nurturing Your Chapter from Within Nurturing Your Chapter from Within.
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Industry Data: How to Identify (or confirm) Your Target Industry July 29, 2013 Part 2 of 3-Part EARN Maryland Webinar Series Presented by Lindsey Woolsey.
Frequency Words. a about after again all always.
First 100 High Frequency Words a her see am about.
DOLCH Sight Word Test (Say each word as it appears on the screen.) Press the Esc key to stop the slide show Click this button below to start the slide.
List 1. the List 1 to List 1 and List 1 he List 1.
List 1 Sight Words the to and he a I you it.
Have a beautiful day! “It isn’t that we dare because things are difficult; it is that we don’t dare that they are difficult."
Englewood Public Schools Englewood, Colorado 2009 A Compilation of E.W. Dolch 1936, The Reading Teachers Book of Lists, Fourth Edition,© 2000 by Prentice.
Use the FISH Program to Improve Your Organizations Culture Prepared by: James J. Messina, Ph.D.
Use the FISH HOOKS to Improve Your Organizations Culture Prepared by: James J. Messina, Ph.D.
What do you think our generation will be remembered For? We believe that our generation will be remembered for its leadership. This is because as teenagers.
Sight Words Complete Dolch Sight Word List Preprimer through Third.
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