1. Session Code: WVR-001 Past, Present Future: Updating your Accommodation Toolbox Teresa Goddard, Goddard@jan.wvu.eduGoddard@jan.wvu.edu Lisa Mathess, Mathess@jan.wvu.eduMathess@jan.wvu.edu Thursday, Jan 29 from 8:00 AM-9:00 AM

2. Learning Objectives  List three of AT based solutions to reasonable accommodation scenarios based on real-life accommodation examples involving individuals working in various work settings.  Identify three examples of AT products that are no longer commercially available.  Identify three examples of currently available assistive technology products that could be used instead of products that are no longer commercially available.  Identify three means of applying examples of emerging technology to reasonable accommodation scenarios.

3. Objectives  JAN Overview  Situations and Solutions  Current Trends  Future Developments  Questions

4.  Over 30 Years of Service  Consultation on: Job Accommodation Americans with Disabilities Act / Rehabilitation Act Entrepreneurship  Experienced  Free  National  Easy to Use  Confidential

5. Ask JAN and we…  Meet you where you are.  Help meet timelines.  Assist with the interactive process.  Give targeted technical assistance.  Provide comprehensive resources.  Maintain confidentiality.

6. Situations & Solutions

7. Example A state government employee was having difficulty using the telephone due to hearing impairment.

8. Past Accommodation: A JAN Consultant discussed a number of telephone amplification options including telephone silhouettes from HATIS, which were designed for use with t-coil enables hearing aids.

9. Newer Approach: In recent years HATIS products have been discontinued and Bluetooth streaming devices have increased in popularity. T-coil compatible headsets continue to be offered by other manufacturers.

10. Example A customer service representative with tremors stemming from Huntington’s disease was having trouble using his keyboard for data entry.

11. Past Accommodation: The employer provided a large-button keyboard along with an Action Arm. The employee could then use a stylus to type on the keyboard while holding his arm stable. The Action Arm cost $149.

12. Newer Approach: The Thomas Steady Arm  Keyboarding  Writing  Eating  499.99

13. Example A junior high teacher with multiple sclerosis was preparing to return to work after a year of medical leave. She had difficulty standing due to lower extremity weakness so could not write on the chalkboard as much as needed.

14. Past Accommodation: Her employer purchased an LCD Pen Tablet with a projector for $8500, which allowed the teacher to sit and write on the pen tablet and project what she wrote on the chalkboard. Newer Approach: Employer could purchase a smart board and iPad.

15. Example An employee with diabetes needs to record information on food and medication intake and blood glucose readings to help better manage the condition.

16. Past Accommodation: Pen-and-paper diabetes logbook Newer Approach: Apps to track medication/diet/exercise  Track 3 Diabetes Planner [$2.99, Google Play]  Glucose Buddy [$0/some in-app costs, iOS/Google play]  Wearable fitness tracking devices such as Fitbit

17. Example A surgeon with Attention Deficit Disorder was having difficulty getting to the operating suite on time.

18. Past Accommodation: A Timex Datalink Watch was programmed with reminders of his surgery times and other appointments. Newer Approach: Alerts delivered through smartphones and smart watches.

19. Gone But Not Forgotten

21. Accommodation Trends

22. Mobile device policies Mobile devices such as tablets, cellular phones, smartphones, smartwatches and other wearable devices can be valuable productivity tools when used appropriately. They can also help employees maintain work/life balance, use concentration and relaxation techniques, manage health conditions, and keep in touch with those who support them without tying up office equipment and phone lines. However, devices can also serve as a distraction, or worse pose a risk to data. As a result many employers are developing and updating policies on use of personal devices and governing what types of devices and apps can be purchased for employees.

23. ADA implications for mobile device policies:  Policies must be applied in a nondiscriminatory way  Employers may need to consider policy modification as an accommodation Ways to employ mobile devices as workplace accommodations:  Using an accessibility feature to make a mobile device accessible  Using an app or accessory as all or part of an accommodation  Using a mobile device as an accommodation

24. Accommodation Example An HR professional from a school district, was responding to a request by an individual who wanted to use a video phone and Video Relay Service (VRS) to make and receive calls. They had been using a TTY, but it was no longer working. A consultation with IT personnel revealed that it was not possible to install the type of high-speed Internet connection needed to use a video phone at the employee's workstation. A JAN consultant suggested exploring whether the employee’s needs could be met using a video relay app and a tablet with a front-facing camera. The consultant also discussed that a data plan or other wireless access would be needed, and that appropriate use may need to be discussed.

25. BYOD BYOD stands for Bring Your Own Device. This is a type of IT- related policy allowing employees to bring their own privately purchased phones, laptops, tablets and other devices such as wearable technology to work and using these to access networks, information and applications that are owned or otherwise controlled by the employer. This allows employees to do work- related activities on their own devices. Variations on this type of policy are sometimes called, Bring Your Own Phone (BYOP), Bring Your Own Technology (BYOT) and Bring Your Own PC (BYOPC).

26. ADA implications for bring your own device programs:  Reimbursement issues may limit participation.  Policies must be applied in a nondiscriminatory way.  Employers may need to consider policy modification as an accommodation. Some policies require that employees be willing to surrender their device in the event of an investigation.  Potential privacy issues  Individuals who use their device for management of medical conditions may be temporarily without a way to do that.  Individuals who use their device as a primary means of communication may be temporarily without a way to communicate at work and at home.

27. Accommodation Example A newly hired social worker was successfully using an iPhone that met her accessibility needs in her day-to-day life. However, the employer wanted her to use a company-issued BlackBerry for work-related tasks. The employee wanted the employer to issue an iPhone instead of a BlackBerry, or modify their policy to allow her to use her personal iPhone for work. After contacting JAN, the employer learned about accessibility options for BlackBerry phones including a screen reader, and what models were compatible with the BlackBerry Screen Reader.

28. Bluetooth Streaming Devices  Pairs with mobile phones and other sound sources  Sends sound into hearing aids for amplification  May be designed for use with one type or many types of hearing aids

29. New and Emerging

30. Tecla Shield  Wirelessly controls tablet/phone by using wheelchair controls or a standard switch  Open source DIY option  Commercially available

31. Software to Enhance Accessibility Discover 508 for SharePoint  Creates alternative views of SharePoint pages for AT users  Mobile and online versions available Equidox  Automated PDF conversion tool  Simplifies conversion and publishing of accessible PDFs

32. Fin by Fin Robotics Inc http://www.finrobotics.com/  Wireless controller  Gesture  Controls head mounts $59 for blind individuals $105-169

33. Ring by Logbar Inc. http://www.beadinggem.com/2014/03/one-ring-to- rule-them-all.html/  Control paired devices  Gestures  Vibrate and LED alerts $269.99

34. Cuff Smart Jewelry  Pairs with a smartphone  Fitness tracking  Personal safety features  Multiple styles  Vibrates to indicate call or notification  $29 and up

35. NFC (Near Field Communication) Provides contactless communication between NFC tag and enabled devices Can be used for:  Sharing information/files  Electronic identity documents  Smart device automation  Connecting to networks  Payment

36. In Development

37. Orbital Ring Bluetooth (ORB) by Hybra Advance Technologies  Bluetooth headset  Voice-to-text  Scrolling text caller ID  Text messages  Meeting reminders $129-175 http://www.digitalgalleryindia.com/blo g/2013/01/09/

38. Nod by Nod, Inc  Controls devices remotely  Change presentation slides  Type notes  Environmental Control Units $149, Early 2015 https://hellonod.com/

39. Amazon Echo  Speech-controlled speaker system  Voice recognition - further distances  Timers, news, information  Invitation only $199, $99 Prime members

40. Future Approach: Clothes that monitor & transmit biomedical info Stepan Gorgutsa, Université Laval http://www.futuretimeline.net/blog/computers-internet-blog.htm#.VLbSBivF_To

41. JAN Consultants can be reached M-F 9am-6pm ET  Phone - (800) 526-7234 (voice); (877) 781-9403 (TTY)  Email - jan@AskJAN.orgjan@AskJAN.org  Skype - Janconsultants  Text - (304) 216-8189  Chat available online at http://AskJAN.orghttp://AskJAN.org

42. Questions? AskJAN.org

43. Thank you for attending this session CEUs – Session Cod:WVR-001 More info at: www.atia.org/CEUwww.atia.org/CEU For ACVREP, AOTA and ASHA CEUs, hand in completed Attendance Forms to REGISTRATION DESK at the end of the conference. Please note there is a $15 fee for AOTA CEUs. For general CEUs, apply online with The AAC Institute: www.aacinstitute.orgwww.aacinstitute.org Session Evaluation: https://www.surveymonkey.com/r/WVR-001https://www.surveymonkey.com/r/WVR-001 Please help us improve the quality of our conference by completing your session evaluation form. Completed evaluation forms should be submitted as you exit or to staff at the registration desk. Handouts Handouts are available at: www.atia.org/orlandohandoutswww.atia.org/orlandohandouts Handout link remains live for 3 months after the conference ends.