1. D ISTRIBUCIONES PARA LAS COLAS DEL BANCO SANTANDER Kelly Yohana Quintero 1190725 Sebastián E. Cáceres 1190724 André L. Carrillo 1190772 Darío E. Daza 1190947

2. TASA DE LLEGADA DE CLIENTES Distribution Summary Distribution:Weibull Expression:WEIB(3.56, 1.12) Square Error:0.003930 Data Summary Number of Data Points= 34 Min Data Value = 0.03 Max Data Value = 12.3 Sample Mean = 3.42 Sample Std Dev = 2.99

3. TASA DE LLEGADA DE USUARIOS Distribution Summary Distribution:Exponential Expression:EXPO(2.88) Square Error:0.003595 Data Summary Number of Data Points= 29 Min Data Value = 0.03 Max Data Value = 12.4 Sample Mean = 2.88 Sample Std Dev = 2.69

4. TASA DE SERVICIO CAJA 1 Distribution Summary Distribution:Beta Expression:8 * BETA(1.19, 2.68) Square Error:0.003717 Data Summary Number of Data Points= 29 Min Data Value = 0.6 Max Data Value = 7.73 Sample Mean = 2.47 Sample Std Dev = 1.67

5. TASA DE SERVICIO CAJA 2 Distribution Summary Distribution:Gamma Expression:GAMM(4.22, 1.51) Square Error:0.002177 Data Summary Number of Data Points= 16 Min Data Value = 0.52 Max Data Value = 20.1 Sample Mean = 6.37 Sample Std Dev = 5.37

6. TASA DE SERVICIO CAJA 3 Distribution Summary Distribution:Gamma Expression:GAMM(5.85, 1.19) Square Error:0.017350 Data Summary Number of Data Points= 18 Min Data Value = 0.45 Max Data Value = 21.6 Sample Mean = 6.94 Sample Std Dev = 6.59