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Time to Change: The modernisation of vocational services Deborah Espiner and Fran Hartnett Paper presented at ASID NZ 2014 Annual Conference Wednesday.

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Presentation on theme: "Time to Change: The modernisation of vocational services Deborah Espiner and Fran Hartnett Paper presented at ASID NZ 2014 Annual Conference Wednesday."— Presentation transcript:

1 Time to Change: The modernisation of vocational services Deborah Espiner and Fran Hartnett Paper presented at ASID NZ 2014 Annual Conference Wednesday 9th - Thursday 10th April Hamilton, New Zealand

2 Focus of research Organisational commitment to modernise vocational services to align with government policy – Pathways to inclusion (2002) – Repeal of Disabled Persons Employment Protection Act (2008) – Enabling good lives

3 Enabling good lives Principles Self-determination Beginning early Aspirational Independence. Person-centred Ordinary life outcomes Inclusive rather than specialist disability services. Mana enhancing Ease of use Relationship building.

4 Research design Interviews – Adults – Staff and management – Supporters Observation Document analysis

5 Youth Centre Youth wanted More freedom Try more things Parents wanted A hub A place to learn life skills A place to find friendship Young people supported in the community Both wanted a place of belonging

6 Youth- adult disconnect Interacting with adults Connecting with adults Outcomes, support, opportunities, resources Jarrett, Sullivan & Watkins (2005) Stages in the development of adult- youth relationships

7 Outcomes Love it- I am happy (Adult K). Something special about this place- other places we did not do this stuff- like going out as much (Adult W). At the other place I was sitting out the back doing Word Find – I was bored (Adult K). Staff treat me good they understand behaviour and mental health problems - it is like a family (Adult W). Staff like to challenge me- they know how far they can go to prompt me to do things (Adult A) Hanging out with my friends, learning to be a better friend and spending time with her [friend] in the weekend (Adult K).

8 What we discovered Minimised the relational distance Find common ground Attend to proximal relationships Share the power Develop cultural competence Jones & Deutsch (2011)

9 Minimise the relational distance Right staff – Youthful thinkers with a bit of maturity – Flexible – Power with not over people – A new way of thinking and working – Not necessarily in the field of disability – Match skills to the youth interest – People who know themselves (Manager) Downplay authoritative role – Being treated like an adult- we get trusted to go in the community by ourselves (Adult N)

10 Minimise the relational distance Highlight mutual interests to build cultural connections – Language, appearance, music, dance, technology I work with (Adult K) to build confidence. I talk with her as we are about the same age and a different perspective to some of the other staff who a bit older (Staff J) We have our own You Tube page… staff helped us set up the page…you can find videos of our group (Adult K) Staff [Name} is helping me record my own music (Adult W)

11 Find common ground The first thing we did was build the relationship. We spent a month getting to know each other, learning about all our signs, triggers and things like that (Team leader) Then we decided on the structure…and what we needed in place…as the rules came out…and then we started to work on how to work (Team leader) I am feeling more relaxed here. Staff know enough to support me with the situations I have (Adult 1 W) People like the same things…computer, technology and music (Adult 2 N)

12 Attend to proximal relationships We hosted an event with families to ask what it might look like? What do you want? was important it was driven by family and youth. The service needed to take a step back and respond accordingly to what families and young people wanted (Manager) I networked and listened to what they wanted…youth being with youth, making friends so I listened to what they wanted (Team Leader)

13 Share the power There was a basic structure Each person had a personal schedule Normally on a day to day basis depending on how people are feeling (Team Leader) Monday I do not do much – it’s a kick back day (Adult W) We have talks about what is coming up and what we want to do. We can ask staff what we possibly want to do…depends what people want. Some people want to stay back of not stay as long. We talk things out between ourselves bit it all about respect (Adult H)

14 Develop the cultural competence Age I was at [previous centre] for a year…it was mixed in ages. Here there are people around our own age (Adult N) No old people around, everyone is about my age now (Adult K) Ethnicity I am teaching my niece to speak Maori. She is only 2 and we sing the Maori words for action songs. My niece sings the Maori words to the national anthem as well. My nana used to talk to me in Maori when I was a little kid a very long time (Adult W)

15 Develop the cultural competence Youth I never knew about fashion but now I do – I know heaps. There is not a day goes by when I don’t think I have to dress nice. I have to dress nice when I go to job interviews. l put on a dress shirt and pants (Adult W) Us teenagers need more social skills. I have grown, I am speaking out more and am more confident (Adult N) When we go to our new place we will have a music studio and everything you need for a young man like me (Adult W)

16 Outcomes: Community literacy Wagged school ‘cos it was boring (Adult A). At school I didn’t do too much as I was picked on and tried to defend myself. All it did was get me into a lot of trouble. Wintec is different to school. I’ve got a 1 to 1 tutor. I have moved on (Adult W). Attending community adult literacy classes (3), learning a new language (1), art classes (3). One woman has achieved a number of Level 3 Certificates since leaving school.

17 Outcomes: Voluntary work- work skills Nobody was in paid work Range of work experience and voluntary work Linking with the organisations- Supported Employment – Job seeking – Develop career plan – CV writing

18 Outcomes: Enhancing Mana It is honour. To have mana is to have great authority, presence or prestige. I am actually quite an athlete ‘cos my coach said to me “ if anyone asks you have you got skills you tell them that you are an athlete” (Adult W). You can find the videos of the JB’s on You Tube. My friends send me back “ love the videos well done” [Name] (Adult K). I am happy with what I am doing and learning now – I am sticking to the plan (Adult H).

19 Outcomes: Enhancing Mana It is respect. Mana instils reverence and admiration. Mana respects others too. There is reciprocal respect at the Centre. At the other setting respect was demanded instead of grown ( Staff S). I met the wheelchair people and they are my friends as well. I respect them (Adult W). We talk things out between ourselves. It’s all about respect (Adult H).

20 Outcomes: Enhancing Mana It is power. A person with mana is spiritually powerful, influential and courageous, yet humble. Being treated like an adult. We get trusted to go out into the community by ourselves (Adult N). I am the leader of JB’s...we line up and I stand out in front I have my back towards them so they can see what I am doing (Adult K).

21 Aspirations relating to work and careers I want to take the JB’s all around the world to perform (Adult K). I want to get a job in computers as a computer technician fixing computers ( Adult A). I want to own a dairy farm. I love being out in the country (Adult W). A job in the library or SPCA.

22 Challenges for future service delivery: Work Adults identified the challenges I would rather be out working than here… have my own flat and earning my own income (Adult N). I own my own car cleaning business. I haven’t done it for a while. I still have the equipment but no spot. I could do it here [Centre] it could work. I do a really good job (Adult W).

23 Challenges for future service delivery: Relationships and own home I want to get a flat with someone to help pay the cost – someone by own age (Adult A). My dream, was to flat by myself originally but now the rent will be expensive and I have found someone really cool. It would have been too hard by myself I wouldn’t mind coming home and looking after my own stuff – I would love to walk through the door of my own flat (Adult N). At some stage I want to have a family (Adult W)

24 Challenges for future service delivery: Ongoing learning The course is too expensive (Adult A). If you want to be trusted and learn from it then you can get out there and do something…if you can control yourself. If you stuff it up- it’s all about the right time (Adult H). Managing money and budgeting, hopefully start this before I go flatting (Adult N).

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