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Stakeholder Analysis & Community Readiness1 PPOR Stakeholder Analysis & Community Readiness.

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Presentation on theme: "Stakeholder Analysis & Community Readiness1 PPOR Stakeholder Analysis & Community Readiness."— Presentation transcript:

1 Stakeholder Analysis & Community Readiness1 PPOR Stakeholder Analysis & Community Readiness

2 Stakeholder Analysis & Community Readiness2 Community Readiness  Engaging and creating a sustainable community partnership  Creating opportunities for the community to  Take a role and “own” the PPOR process  Share their stories, and  Take a part in helping determine appropriate  Communication strategies and methods  Interventions  Prevention  Leadership

3 Stakeholder Analysis & Community Readiness3 Who are “stakeholders”?  “... key individuals (or groups of individuals) who have an influence over either decision-making or implementation (or both) either directly or indirectly, overtly or covertly” [T Grundy, Strategic Change, 1997]  This influence can assist, hinder or alter the course of... change

4 Stakeholder Analysis & Community Readiness4 Who are the community stakeholders? Who owns, drives the PPOR process?  Cultural groups  Healthy Start coalitions  Schools, colleges  Parent groups  Businesses  Faith-based groups  Health care providers, clinics  Mental health care providers  Local health departments  Insurance companies  Law enforcement  Coroner, medical examiner  Others… “Everyone holds a piece of the puzzle”

5 Stakeholder Analysis & Community Readiness5 Utilize existing resources  If a group of community stakeholders already exists,  Healthy Start Coalition  FIMR Community Action Team  Title V stakeholders population workgroup it may be able to serve the function of the PPOR stakeholders group  PPOR is designed to be integrated with existing efforts, not to compete with them!

6 Stakeholder Analysis & Community Readiness6 PPOR Community Challenges  Explaining value to stakeholders  Overcoming community inertia -- ‘already know this’  Mistrust of (quantitative) data  Seeing PPOR as more than ‘research’  Competing priorities  Securing resources for unmet needs, interventions identified through PPOR

7 Stakeholder Analysis & Community Readiness7 Tools for Engaging, Measuring, and Sustaining Community Readiness  Stakeholder Analysis  Community Readiness Tent  Wilder Collaboration Factors Inventory  Partnership Self-Assessment Tool  Community Participation: A Self Assessment Toolkit for Partnerships  Collaboration: Yield, Stop, Go!  PARTNER  AHRQ Sustainability Toolkit

8 Stakeholder Analysis & Community Readiness8 Stakeholder Analysis

9 Stakeholder Analysis & Community Readiness9 What is a stakeholder analysis?  Designed to provide an organization with information to evaluate and understand stakeholders in terms of their relevance to a policy or specific activity  Can produce a broad understanding or focused understanding  Ideally, a systematic process rather than a singular tool

10 Stakeholder Analysis & Community Readiness10 Why involve stakeholders?  Provide valuable information  Needs, resources, realistic objectives, practical considerations  Recognize hidden factors that might not be obvious in the planning stage  Identify points of opposition / prevent problems during implementation  Encourage a sense of ownership / involvement  Ensure that the project focus remains on the population it is meant to support / serve

11 Stakeholder Analysis & Community Readiness11 Step 1: Identify the stakeholders  Beneficiaries  Supporters  Opponents  Resource providers  Vulnerable groups  Others

12 Stakeholder Analysis & Community Readiness12 Step 2: Create a stakeholder profile  Role  Motivation for being in project  Perceived expectations / goals  Level of importance for project success  Potential negative impact on project  Level of influence over decision-making for the project  Intention to participate in accordance with project design  Intended use of project / project results

13 Stakeholder Analysis & Community Readiness13 Step 3: Determine a ladder of participation

14 Stakeholder Analysis & Community Readiness14 Step 4: Establish participation categories & methods  Establish participation categories  Link stakeholders, based on the stakeholder profile, with the categories on the ‘ladder of participation’  Identify practical strategies or methods for stakeholder involvement

15 Stakeholder Analysis & Community Readiness15 Acknowledgements  Denise Traicoff  CDC, Center for Global Health, Sustainable Management Development Project Requires careful interpretation  Joyce Stanley, Consultant  United National Development Program, United Nations Capital Development Fund, US Agency for International Development

16 Stakeholder Analysis & Community Readiness16 Tools for Assessing Community Readiness, Participation, Leadership & Sustainability

17 Stakeholder Analysis & Community Readiness17 Assessing Readiness for Change  Are the key players prepared for their roles?  Is the case for change compelling?  How will changes mesh with current culture and values?  Are there sufficient resources and adequate systems to sustain change?  What are the opportunity costs? From: C Aschenbrener,AAMC, July 2000

18 Stakeholder Analysis & Community Readiness18 What do all of these tools / methods have in common?  TALKING!  Most important features  Talking / communicating  Having a respected leader  Having a common vision  Having a plan – how will you move from vision to action  Ensuring that everyone has a “role”  Ensuring that everyone feels appreciated  Periodically assessing gains and satisfaction

19 Stakeholder Analysis & Community Readiness19 Community Readiness Tent

20 Stakeholder Analysis & Community Readiness20 Community Readiness Tent  Provides a framework for starting the PPOR process  Helps engage partners, reach consensus, identify assets, reveal gaps, develop strategies

21 Stakeholder Analysis & Community Readiness21 Readiness Tent Process  Review the 5 essential elements questions  Assess the current status of each  Reach consensus on a “score” for each readiness element  Plot each score on the “tent” by marking the number on each corresponding axis  Connect the 5 points between the axes to form the roof, then shade the tent  Identify the tent pattern most like yours: what does this mean for PPOR readiness?

22 Stakeholder Analysis & Community Readiness22 What’s the shape of your community’s tent?

23 Stakeholder Analysis & Community Readiness23 Wilder Collaboration Factors Inventory

24 Stakeholder Analysis & Community Readiness24 Wilder Collaboration Factors Inventory  Developed by the Amherst H Wilder Foundation (Wilder Research Center)    Consists of 20 factors that influence the success of collaborations  Factors are grouped into 6 domains  Environment  Membership Characteristics  Process and Structure  Communication  Purpose  Resources

25 Stakeholder Analysis & Community Readiness25 A Word about Inventory Scoring & Interpretation  No normative standards for a definitive interpretation of the numerical scores  Look at overall scores and score patterns within the statements that comprise the factor and the factors that comprise the domain  Consider...  What are the collaborative group’s strengths? Weaknesses?  Do representatives from the team tend to rate the factors in the same way? If not, what are the implications?  For low-rated factors, are there particular items that are especially problematic?  How strong are the scores overall?

26 Stakeholder Analysis & Community Readiness26 Partnership Self-Assessment Tool

27 Stakeholder Analysis & Community Readiness27 Partnership Self-Assessment Tool  Developed by the Center for the Advancement of Collaborative Strategies in Health    Designed to help partnerships:  Understand how collaboration works  Understand what it means to create a successful collaborative process  Assess how well the collaborative process is working  Identify specific areas they can focus on to make the collaborative process work better

28 Stakeholder Analysis & Community Readiness28 Self-Assessment Toolkit for Partnerships

29 Stakeholder Analysis & Community Readiness29 Community Participation: A Self Assessment Toolkit for Partnerships  Developed by the East Midlands Development Agency, Nottingham, UK  engage.pdf engage.pdf  Designed to enable more effective voluntary and community sector participation in partnerships

30 Stakeholder Analysis & Community Readiness30 Self Assessment Toolkit Contents  Getting community participation right  Reasons for the partnership  Benefits and barriers to community participation  The ‘lifecycle’ of partnerships  Evidence that things might be going wrong  Self-assessment tools for all phases of partnerships  Start up  Planning  Implementation  Evaluation  Renewal

31 Stakeholder Analysis & Community Readiness31 Collaboration: Yield, Stop, Go!

32 Stakeholder Analysis & Community Readiness32 Collaboration: Yield, Stop, Go!  Developed by a Great Plains Public Health Leadership Institute team as a leadership resource  Consists of 4 questions and the resources to help a collaborative...  Does the group work together as a collaborative?  Is there a common understanding of why the group is together?  Is the collaborative going where the group members want it to go?  Is the collaborative effective?

33 Stakeholder Analysis & Community Readiness33 PARTNER

34 Stakeholder Analysis & Community Readiness34 PARTNER (RAND Corporation)  Program to Analyze, Record, and Track Networks to Enhance Relationships (hence, “PARTNER”)  Type of data collected:  Identification of collaboration partners  Record of the frequency of interactions  Elements of the strength and quality of the interactions  Measures of trust and value within the collaboration  Network scores to report and illustrate changes to collaboration activity over time  Analysis possibilities:  Visualizations to show who is connected to whom, including the strength of links and characteristics of the collaboration members  Network scores representing the density, centralization, and trust of the collaborative are provided

35 Stakeholder Analysis & Community Readiness35 AHRQ Tools for Collaborative Leadership & Sustainability

36 Stakeholder Analysis & Community Readiness36 AHRQ Community Quality Collaboratives  Agency for Healthcare Research & Quality (AHRQ)   Multiple tools and resources available  Tools for Collaborative Leadership and Sustainability  Sustainability Toolkit for Community Quality Collaboratives  Multi-stakeholder Community Inventory Modules

37 Stakeholder Analysis & Community Readiness37 Sustainability Toolkit for Community Quality Collaboratives GROWTH ESTABLISHMENT EXTENSION REBOOTING VISION COLLABORATIVE LIFE CYCLE PHASES

38 Stakeholder Analysis & Community Readiness38 Building Sustainability in Each Life-Cycle Phase PhaseCommon ActivitiesKey QuestionsDesired Outcomes Vision Defining goals Recruiting leaders What are we trying to accomplish? Clear goals Growth Demonstrating value Leveraging resources How will we get there? Early ‘wins’ Committed membership Establishment Institutionalizing value Are we on track? Recognition as a leader and trusted source Extension Assessing results Delivering What is / isn’t working? Continuity Incorporating new perspectives Rebooting Responding to significant shifts How will we adjust / continue? Renewed vision

39 Stakeholder Analysis & Community Readiness39 Key Questions in Building a Sustainability Plan What is the life-cycle phase of the collaborative? What are the life-cycle phases of participating stakeholders / stakeholder organizations? How do they inform / impact the collaborative? What relevant models and tools can be used to frame and guide collaborative efforts?

40 Stakeholder Analysis & Community Readiness40 Wrap-up & Evaluation of Community Collaboratives

41 Stakeholder Analysis & Community Readiness41 Evaluation of Collaborative Processes  Collaborative work should be evaluated to better understand  How is it functioning?  How effective is the group work?  Are we likely to achieve our desired results?  How satisfied are members?  Questions about capacities, operations, climate, context  Factors influencing success  Projected tasks/activities relative to stages of development  Milestones and Critical Events (journey)

42 Stakeholder Analysis & Community Readiness42 IndividualsAttitudes, perceptions, knowledge, competence, skills, abilities, behaviors, actions, lifestyles Groups Families Interactions, behaviors, actions, values, culture Agencies Organizations # / type of services/programs delivered, access, practices, resource generation, resource use, policies SystemsRelationships, interaction patterns, linkages, networks, practices, policies, resource use, institutionalization of changes CommunitiesValues, attitudes, relations, support systems, civic action, social norms, policies, laws, practices, conditions Consider Measuring Change in...

43 Stakeholder Analysis & Community Readiness43 MANY THANKS!!! If you have any questions or need technical assistance around these areas of PPOR, please give us a call or write! –Laurin Kasehagen –Carol Gilbert


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