1. U.S. Services Linking Employment Demand With Supply U.S. Services Linking Employment Demand With Supply eta EMPLOYMENT AND TRAINING ADMINISTRATION UNITED STATES DEPARTMENT OF LABOR e3e3e3e3 Supporting Economic Growth Through Effective Employment Services Cancun, Quintana Roo, Mexico – September 29, 2004

2. eta Two Vehicles The physical system - The demand-driven One-Stop Career Center systemThe physical system - The demand-driven One-Stop Career Center system The virtual system - America’s Job Bank (AJB) labor exchange systemThe virtual system - America’s Job Bank (AJB) labor exchange system

3. eta One-Stop Career Centers The primary means of linking employment demand with supply is through the public workforce systems’ One-Stop Career Centers The primary means of linking employment demand with supply is through the public workforce systems’ One-Stop Career Centers

4. eta Overview of the Public Workforce System Linking… EmploymentEmployment EducationEducation Economic DevelopmentEconomic Development

5. eta The Public Workforce System U.S. Department of Labor State Workforce Investment Boards (Includes Business, Government and Labor Leaders) Local Workforce Investment Boards (Includes Business, Labor and Other Community Leaders) Local One-Stop Career Centers (Delivers Services to Employers and Job Seekers) Publicly FundedPublicly Funded Deliver Federal, State, and Local Employment and Training ProgramsDeliver Federal, State, and Local Employment and Training Programs $$ $

6. eta More than 1,900 Career Centers Across America 1,984 Centers Plus 1,637 Affiliates

7. eta Finding the nearest One-Stop Career Center Go to: www.careeronestop.org Or call 1-877-US2-JOBS

8. eta America’s Service Locator

9. eta One-Stop Career Centers Services for Employers RecruitmentRecruitment TrainingTraining RetentionRetention InformationInformation Specialized Benefits and ResourcesSpecialized Benefits and Resources

10. eta One-Stop Career Centers Recruitment Services Job PostingJob Posting Resume SearchesResume Searches Candidate MatchingCandidate Matching Assessment and TestingAssessment and Testing Job Fairs and Specialized RecruitingJob Fairs and Specialized Recruiting

11. eta One-Stop Career Centers Training Services Job Readiness SkillsJob Readiness Skills On-the-Job TrainingOn-the-Job Training Training for Current WorkersTraining for Current Workers Skills UpgradingSkills Upgrading ApprenticeshipApprenticeship Specialized Technical Skills TrainingSpecialized Technical Skills Training

12. eta One-Stop Career Centers Retention Services referral to: TransportationTransportation Child CareChild Care HousingHousing Emergency Health Care ServicesEmergency Health Care Services

13. eta One-Stop Career Centers Information Services Labor Market InformationLabor Market Information –Wage and Employment Trends –Occupational Forecasts –Demographic Data –Economic Data –Local Labor Market Analyst

14. eta One-Stop Career Centers Specialized Benefits and Resources to Employers Work Opportunity Tax CreditWork Opportunity Tax Credit Rapid ResponseRapid Response Compliance AssistanceCompliance Assistancewww.dol.gov/elaws

15. eta Services for Job Seekers RegistrationRegistration Initial AssessmentInitial Assessment Job SearchJob Search Resume WritingResume Writing Interviewing SkillsInterviewing Skills Job PlacementJob Placement Career CounselingCareer Counseling Labor Market InformationLabor Market Information Job Vacancy ListingsJob Vacancy Listings Electronic Job Banks/Computer AccessElectronic Job Banks/Computer Access Program Performance InformationProgram Performance Information Program Cost InformationProgram Cost Information Supportive Service InformationSupportive Service Information Financial Aid InformationFinancial Aid Information One-Stop Career Centers provide the following core services:

16. eta America’s Job Bank (AJB) America’s Job Bank (AJB) www.ajb.org www.ajb.org AJB is the virtual means of linking employment demand with supply

17. eta America’s Job Bank (AJB)

18. eta America’s Job Bank (AJB) AJB is a self-service national labor exchange operated in partnership with the statesAJB is a self-service national labor exchange operated in partnership with the states Approximately 50% of the job openings on AJB come up from state systems, while the other 50% are entered in AJB directly by businessesApproximately 50% of the job openings on AJB come up from state systems, while the other 50% are entered in AJB directly by businesses AJB is a free public resource for both businesses and job seekersAJB is a free public resource for both businesses and job seekers

19. eta AJB Holdings Statistics Job Openings – approximately 1.4 million jobs are available dailyJob Openings – approximately 1.4 million jobs are available daily (5.9 million listed with AJB for the year ending June 30, 2004) Resumes – approximately 700,000 resumes are available dailyResumes – approximately 700,000 resumes are available daily (679,000 were posted with AJB for the year ending June 30, 2004)

20. eta AJB User Statistics Employer Registrations – nearly 350,000 registered employer usersEmployer Registrations – nearly 350,000 registered employer users (47,300 new registrations for the year ending June 30, 2004) Job Seeker Registrations – nearly 5.2 million registered job seekersJob Seeker Registrations – nearly 5.2 million registered job seekers (952,500 new registrations for the year ending June 30, 2004)

21. eta AJB Usage Statistics For the Year Ending June 30, 2004, AJB users: Visited 67.2 million timesVisited 67.2 million times Viewed 643.8 million pages of informationViewed 643.8 million pages of information Performed 169.1 million job searchesPerformed 169.1 million job searches Performed 8 million resume searchesPerformed 8 million resume searches

22. eta AJB Job Seeker Basic Features Job Seekers Search for jobs: Search for jobs: – Using quick search – By job title – By keyword – By job number – By military code

23. eta AJB Job Seeker Basic Features Job Seekers (cont.) Establish an account: Establish an account: – Save job search profiles (Job Scout) – Create and save multiple resumes – Create and save multiple cover letters – Manage contact information – Save useful web links

24. eta AJB Business User Basic Features Businesses Post unlimited job listings and search the resume database at no costPost unlimited job listings and search the resume database at no cost Save resume search profiles (Resume Scout) Save resume search profiles (Resume Scout) Manage their account: Manage their account: – View/Update job orders and openings – View/Update Resume Scout profile – View results of recent activity – View numbers of job orders/resumes accessed and contact info viewed

25. eta AJB Recent Upgrades Powerful Quick Search - the default job search optionPowerful Quick Search - the default job search option “One Click” Navigation to Create, Modify, or Delete Jobs“One Click” Navigation to Create, Modify, or Delete Jobs Simplified and improved resume and job order buildersSimplified and improved resume and job order builders Access to labor market and O*NET Information from job listingsAccess to labor market and O*NET Information from job listings Contextual translation of AJB into nine other languages, including SpanishContextual translation of AJB into nine other languages, including Spanish New & Improved Management of Saved ResumesNew & Improved Management of Saved Resumes

26. eta AJB’s Relationship with Commercial Products AJB offers the ability to take in large numbers of jobs directly from large businesses’ HR systems.AJB offers the ability to take in large numbers of jobs directly from large businesses’ HR systems. Many private job posting sites also post their openings on AJB as an additional service to their paying customers.Many private job posting sites also post their openings on AJB as an additional service to their paying customers.

27. eta AJB is a Unique Resource Free public resource for both businesses and job seekersFree public resource for both businesses and job seekers Job listings from the entire economyJob listings from the entire economy –Professional and non-professional –High-tech and low-tech – Listings across the entire wage scale and all major industries

28. eta AJB is a Unique Resource (cont’d) Only electronic labor exchange to provide contextual translations to nine other languagesOnly electronic labor exchange to provide contextual translations to nine other languages Provides Federal contractors an easy way to meet their requirements to post jobs with the One-Stop Career Center systemProvides Federal contractors an easy way to meet their requirements to post jobs with the One-Stop Career Center system Part of the larger CareerOneStop suite of Internet web sitesPart of the larger CareerOneStop suite of Internet web sites

29. eta AJB is a Unique Resource (cont’d) Is a self-service resource that is affiliated with One-Stop Career Centers where individuals can go to get in-person assistance if they need additional helpIs a self-service resource that is affiliated with One-Stop Career Centers where individuals can go to get in-person assistance if they need additional help

30. eta AJB Association Sites Association sites provide a different interface on AJB for specific targeted audiences. Current association sites include: DoD Job Search - A site developed specifically for transitioning military to help them find civilian employment. It contains a special military resume writer that helps translate their military experience into civilian terms and provides a place for businesses who like to hire ex- military a place to post their jobs.DoD Job Search - A site developed specifically for transitioning military to help them find civilian employment. It contains a special military resume writer that helps translate their military experience into civilian terms and provides a place for businesses who like to hire ex- military a place to post their jobs. http://dod.jobsearch.org/

31. eta AJB Association Sites (cont’d) Department of Veterans Affairs, Vocational Rehabilitation and Employment Service Job Bank - A site developed specifically to help their Chapter 31 clients find employment.Department of Veterans Affairs, Vocational Rehabilitation and Employment Service Job Bank - A site developed specifically to help their Chapter 31 clients find employment. http://dva.jobsearch.org/ Caregiver Jobs Clearinghouse - A site developed to highlight and help address the need for long-term care and other health-care workers.Caregiver Jobs Clearinghouse - A site developed to highlight and help address the need for long-term care and other health-care workers. http://carecareers.net/

32. eta Contact Information U.S. Department of Labor Employment and Training Administration Harvey Ollis, Ph.D. Manager, Electronic Linkages Group Office of Workforce Investment ollis.harvey@dol.gov (202) 693-3699