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PowerPoint™ Presentations prepared by: Naomi Young University of California, San Diego Human Communication: The Basic Course Twelfth Edition Joseph A.

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Presentation on theme: "PowerPoint™ Presentations prepared by: Naomi Young University of California, San Diego Human Communication: The Basic Course Twelfth Edition Joseph A."— Presentation transcript:

1 PowerPoint™ Presentations prepared by: Naomi Young University of California, San Diego Human Communication: The Basic Course Twelfth Edition Joseph A. DeVito Hunter College of the City University of New York

2 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program. Chapter Eleven: Members and Leaders

3 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Chapter Goals Learn About:  The kinds of roles members play in groups  The types and styles of leadership  The role of culture in membership and leadership Learn To:  Participate more effectively as a group member  Lead a wide variety of groups effectively and efficiently

4 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Members and Leaders Members Roles- patterns of behaviors that we perform and that we’re expected by others to perform Three Types:  Group task roles  Group building and maintenance roles  Individual roles

5 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Group Task Roles  Initiator- contributor  Information seeker  Opinion seeker  Information giver  Opinion giver  Elaborator  Coordinator  Orienter  Evaluator-critic  Energizer  Procedural technician  Recorder

6 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Group Building and Maintenance Roles   Encourager   Harmonizer   Compromiser   Gatekeeper-Expediter   Standard setter   Group observer   Follower

7 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Individual Roles   Aggressor   Blocker   Recognition seeker   Self-Confessor   Playboy/playgirl   Dominator   Help seeker   Special interest pleader

8 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Interaction Process Analysis   Social-Emotional positive contributions   Social-Emotional negative contributions   Attempted answers   Questions

9 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Member Participation   Be group or team oriented   Center conflict on issues   Be critically open- minded   Ensure understanding   Beware of groupthink

10 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Groupthink Behavior  Illusion of invulnerability  Avoidance  Assumption of morality  Intolerance of differences of opinion  Self-censorship  Assumption of unanimity  Gatekeeping  Peer pressure

11 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Combating Groupthink  Illustrate how simplistic solutions may not solve problem  Encourage members to voice disagreement  Reward members who do voice disagreement or doubt

12 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Leaders in Small Group Communication  Leadership is the process of influencing the thoughts, feelings, and behaviors of group members  Leadership is the process of empowering others

13 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Leaders in Small Group Communication  Typically one person serves as leader in a small group  Leadership may be shared by several persons  A person may be appointed the leader  The leader may emerge, or may be elected leader by the group members

14 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Leaders in Small Group Communication  Emergent leaders perform the duties of leadership, and gradually become recognized by the members as the group’s leader  Two significant factors on who emerges as group leader: –The extent of active participation: The person who talks the most is more likely to emerge as leader –Effective listening: Members who listen effectively will emerge as leaders

15 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Myths About Leadership  Myth 1: The skills of leadership are rare  Myth 2: Leaders are born  Myth 3: All leaders are charismatic

16 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Approaches to Leadership   Traits Approach   Functional Approach   Transformational Approach   Situational Approach

17 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Function of Leadership  Be ready  Activate the group agenda  Promote group interaction  Maintain effective interaction  Empower group members

18 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Membership, Leadership, and Culture  Individualism and Collectivism  Member Roles  Belief Systems  Leadership Style

19 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Knowledge to Action Think of an example of an effective leader that you worked with and what made them effective. How might you incorporate this strategy into your leadership?


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