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Damian Leibaschoff Support Escalation Engineer Microsoft.

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Presentation on theme: "Damian Leibaschoff Support Escalation Engineer Microsoft."— Presentation transcript:

1 Damian Leibaschoff Support Escalation Engineer Microsoft

2 Getting started with networking Connect to the Internet Wizard (CTIW) Internet Address Management Wizard (IAMW) Trusted Certificate Installation Wizard Q&A Networking goal: Get the server on the Internet, quickly, securely, and with as little networking knowledge, using automation where at all possible

3 Typical network layout and terminology to reduce support calls Cougar is single-NIC only – No network firewall included with SBS 2003 Additional network information available online Setup networking detection helps them get the connection right

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5 Connect to the Internet wizard Internet Address Management wizard Trusted Certificate Installation wizard Mobile device support

6 Ensures SBS is the DHCP Server on the LAN Prompts users to disable external (router) DHCP servers Automatically detects common routers at x.1 or x.254 Configures SBS as primary DHCP/DNS Can be disabled if necessary via advanced console May require some configuration on router ISP static settings, DHCP off, opening ports, etc. Attempt the use of UPnP for port mappings only Detects the Internet Queries a root DNS server on the Internet for verification

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8 Automatically acquire and manage an Internet domain name for the server Aids in the acquisition of a domain name for remote access Helps discover domain provider in their local area Helps purchase domain from provider Automatically configures domain with provider Keeps up to date over time Warns of changes or errors with domain provider Integrated support with providers Domain errors appear in Server Status Reports

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10 Trusted certificate Recommend purchase of Trusted certificate to support mobile devices Wizard simplifies purchase and installation process Self-issued certificate May or may not work with Windows Mobile 5 depending on security imposed by device provider Root certificate, valid for 5 years, to be installed on devices/computers Leaf certificate installed into IIS, valid for 2 years, automatically renewed Self-issued certificate “take home” package for home PCs and Mobile devices Note: All web traffic is secured via certificates.

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12 Small Business Server 2008 comes pre-loaded with server-side software for Windows Mobile connectivity Works best with Windows Mobile 6 devices and higher. Windows Mobile 5 is supported, but due to certificate issues, not recommended SBS Self-issued Certificate may or may not work, depending on how the device is locked by device provider

13 Partner Profile Compudyne Duluth, MN 39 employees Hundreds of active customers Customer segment focus: SMB Solution focus areas: Managed Services and infrastructure MSPP Level: Gold TAP Customer Profile Epicurean Cutting Surfaces/Loll Design 25 employees Business Focus: Cutting surfaces and outdoor furniture Key Pain Points: Administration time and remote user access How will SBS 2008 help: Management tools/console and RWW

14 Summary Migration from SBS 2003 – first ever production server migration Microsoft great to work with – hungry for feedback, responsive to issues, requests, great team to work with Migration easy, remote access intuitive, terminal services options What can the partner do now, from a technical perspective, to grow their business? Get up to speed on Server 2008, Exchange 2008, SBS Migration Do an install/upgrade and learn security options that may affect customers (mobile policy, Exchange settings, etc.) What specifically do you recommend the partners do next, in priority order? Become technically ready – Server 2008 and Exchange 2008 Hit the ground running – build interest – product is great!

15 © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. The information contained in this presentation relates to pre-release software product, which may be substantially modified before its first commercial release. Accordingly, the information may not accurately describe or reflect the software product when first commercially released. This presentation is provided for informational purposes only, and Microsoft makes no warranties, express or implied, with respect to this presentation or the information contained in it.


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