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Week 9, Network Communication Software, Dept of Informatics, Faculty of Business.

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1 Week 9, Network Communication Software, Dept of Informatics, Faculty of Business.

2 The Changing m-face of the workforce Large enterprises have a large body of staff Myriad devices held by individuals, 1, 2,.... n Multiple platform device population Approach 1 : Only company devices can ‘connect’ Approach 2: Approved user devices allowed Approach 3: Hybrid, allow issued and personal to ‘connect’

3 Case Study: Deloitte I Professional services firm 15K of staff mobile 1-5 devices per staff In the past: Blackberrys issued to senior staff – exclusion of many Sept 2011 – new strategy Allow access for all employee devices and issue Blackberry or smartphone

4 Case Study: Deloitte II Partitioned container installed for secure access to enterprise systems Partitioned user experience generally same – flexible and accessible No real change in fault calls Productivity culture : Employees – firm – clients Multi-faceted application delivery : , docs, SAP and iOS apps

5 Case Study: Pentland Brands I Fashion company Past: company issues Blackberrys or Nokia April 2011: iPad only policy Application provision challenge SAP – too big Partitioned container iPad functionality lost; Airwatch solution chosen: Cloud based Low upfront investment Leader in Gartner’s magic quadrantGartner’s magic quadrant

6 Case Study: Pentland Brands II iPad only to avoid creeping costs Company laptops swapped for iPads: Calendar Contacts PDFs PM apps iPad not a ‘luggable’ laptop Apple branding creates buzz among stakeholders

7 Case Study: sThree I 24-7 business opportunities via Mobile devices for all not an option Employees have there own devices – affordable Decentralisation of control a threat to business Container used for ASP – connection to enterprise portal Flexible and secure – commission new phones, wipe lost and end access on employee departure - versus Blackberry fleet mangement

8 Case Study: Law firm I Company saw business benefits of tablets Bought into Blackberry - secure Trial was a failure, phone to tablet synching unusable in business Good container system – 400 word limit – unsuitable for verbose commerce of law PGP encryption protocol not supported = lock in to Good FOR GOOD! Mobile Iron (MI)deals in certs and user profiles and allows remote wiping of devices Smartphones with installed MI are as secure as company issued iPads

9 Case Study: Law firm II Employees mostly buying into Apple Choose own device rather than being a multi-device lugger More productive as corporate presence on their phone via business s Savings in BYOD lost to iPad costs IT department’s status has greatly increased as user community appreciates their BYOD service provision

10 Case Study: Joint IT venture Three charities merge IT departments Past: Office working dominant, home working on issued laptop through VPN via Citrix 2011: Citrix receiver deployed – anywhere, any device access to productivity tools Two authentication – login and RSA token on device Consortium kit costs drop (75%) On the move employees use own devices to access as opposed to ‘finding a company PC’ No need to book out laptop for one days work at home IT support has limits but change in working mode well received

11 Case Study: I 24-7 business opportunites via Mobile devices for all not an option Employees have there own devices – affordable Decentralisation of control a threat to business Container used for ASP – connection to enterprise portal Flexible and secure – commission new phones, wipe lost and end access on employee departure - versus Blackberry fleet mangement


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