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Pillowtex Project Update October 2005 Rowan-Cabarrus Community College Presented by: Jeanie Moore, Vice President, Continuing Education Programs Dr. Nicholas.

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Presentation on theme: "Pillowtex Project Update October 2005 Rowan-Cabarrus Community College Presented by: Jeanie Moore, Vice President, Continuing Education Programs Dr. Nicholas."— Presentation transcript:

1 Pillowtex Project Update October 2005 Rowan-Cabarrus Community College Presented by: Jeanie Moore, Vice President, Continuing Education Programs Dr. Nicholas Gennett, Pillowtex Project Coordinator

2 National Emergency Grant Partners North Carolina Community College System N.C. Employment Security Commission N.C. Department of Commerce Centralina Workforce Development Board Rowan County Job Link Center Cabarrus County Job Link Center Center for Applied Research, CPCC Life Builder Ministries Quantum Resources Kannapolis City Schools Rowan-Salisbury Schools Midway United Methodist Church North Kannapolis Methodist Church

3 Defining the target population Pillowtex Company wide layoffs - 7,650  Pillowtex North Carolina layoffs – 4,790  Cabarrus County RESIDENTS laid off – 2,592 Rowan County RESIDENTS laid off – 1,392  Rowan-Cabarrus Community College service area reachable residents as of August 1, 2004 – 3,702

4 Statement of Intentions Through Its Involvement in the NEG Funded Pillowtex Project Grant, Rowan Cabarrus Community College Intends to: ● Develop comprehensive database and tracking, and client evaluation systems for assessing participant involvement and satisfaction with services rendered by this College. ● Work closely with state employment services, Workforce Development Boards, One-Stop Career Centers and other community based agencies to develop a comprehensive job training/job placement menu for former Pillowtex employees. ● Devise a variety of means to alert former Pillowtex employees of the various services available to them through RCCC and other area community colleges. ● Provide informational, as well as advising and counseling, services for Pillowtex employees designed to acquaint them of the many opportunities for education and training available to them at RCCC. ● Provide opportunities for Pillowtex employees to satisfy their desire to complete their GED credential at RCCC. ● Enroll former Pillowtex employees in a wide array of credit and non-credit instructional programs designed to provide these individuals with new, relevant job skills. ● Create new short-term technically oriented training programs that are responsive to areas of job opportunity in the Rowan-Cabarrus and Greater Charlotte regions. ● Provide job-seeking skills (HRD) and other related coping skills for former Pillowtex employees who are interested. Approved by Senior Leadership Team 2/04/04

5 RCCC penetration into Pillowtex population (to date) From Fall 2003 through Fall 2005 the college has enrolled 1,921 (52%) of the Pillowtex eligibles residing in Rowan and Cabarrus counties. In addition, college staff provided direct services to 3,432 (92%) of the population. Direct services included, but were not limited to:  Advising and Counseling  DISCOVER and placement testing  Job seeking skills workshops  Seminars  Referrals to other agencies  Resume assistance  Cosmetology Services

6 Enrollment by Category Fall 2003 – Spring 2005 Basic Skills (ABE, GED)536 ● ESL206 ● Short Term Occupational (Cont Ed)608 ● Curriculum730 ● Total 1,967 (duplicated numbers )

7 Outcomes as of October 2005

8 Credit Programs Curriculum retention Spring 04 to Spring of 578 (83.2%) Curriculum retention Spring 04 to Spring of 578 (83.2%) 74 students received certificates 74 students received certificates 81 students received 1 year diploma 81 students received 1 year diploma (3 outstanding student designations) 27 students received Associate Degree 27 students received Associate Degree (1 outstanding student designation)

9 Continuing Education Programs GED graduates241 of 536 (45%) GED graduates enrolling in 204 additional programsof study Pharmacy Tech Graduates13 Nurse Aide I Graduates137 Nurse Aide II Graduates31 Phlebotomy Graduates23

10 Major challenges to project success Limited economic recovery producing sustainable living wage jobs as we shift from manufacturing based economy to a service industry based economy Wage expectations of displaced workers Current “buyer’s market” for employers; entry level jobs require experience Lack of job-seeking skills “savvy” Critical survival needs of clients superseded educational/training commitments Lack of computer skills and access to personal computers Trade legislation restrictions for students enrolled in Basic Skills/ESL (52 week limit)

11 Lessons Learned Needs prior to implementation of Rapid Response: ●Well-articulated, organized effort among partners regarding policies, legislative mandates, programs and procedures. ●Single, universal release form to ensure sharing of common-client confidential information. ●Integrated approach among agencies to deal with job training/job placement. ●Publication geared to unique population (alternative translations, specific content, appropriate photographs, etc.)

12 Lessons Learned continued Our experience indicated that these students, as a group: ●Were weak academically and required significant developmental opportunities in reading, math, English usage and technical skills. ●Required a very supportive, “up front” environment to help them transition to college students. ●Once transitioned, were very dedicated, committed and successful college students.

13 Accountability Model

14 Accountability Plan Focus Year One Information Sharing Student Recruitment Student Processing Establishing Student Database and Tracking System

15 Accountability Plan Focus Year Two Tracking Academic Progress Retention Program Completion Job Placement (career and non-career)

16 Assessing Outcomes

17 Summer 2004 Student Survey Response RatesCurriculum Total number of sub-population552 Total number of surveys completed230 (41.7%) Continuing Education Total number of sub-population86 Total number of surveys completed48 (55.8%) GED Total number of sub-population394 Total number of surveys completed177 (44.9%) ESL Total number of sub-population 106 Total number of surveys completed92 (86.8%) Total number of population surveyed1,138 Total number of surveys completed547 (48.1%)

18 Student goal in attending RCCC To obtain a GED 226 (38%) To obtain a GED 226 (38%) To improve their reading, writing and 184 (30.9%) To improve their reading, writing and 184 (30.9%) math skills math skills To update their job skills in order to obtain 230 (38.7%) To update their job skills in order to obtain 230 (38.7%) a different job a different job To take a few courses and go back to work 157 (26.4%) To take a few courses and go back to work 157 (26.4%) To receive training in an entirely new field 246 (41.3%) To receive training in an entirely new field 246 (41.3%) To obtain an associate’s degree and return to work 210 (35.3%) To obtain an associate’s degree and return to work 210 (35.3%) To complete a two-year degree and transfer to a 20 (3.4%) To complete a two-year degree and transfer to a 20 (3.4%) four-year college or university and earn a bachelor’s four-year college or university and earn a bachelor’s degree degree

19 The decision to attend RCCC (over 70% rating of very important) Contributing Factors % Rating Item Very Important Convenient Locations93.2% Convenient Locations93.2% Funding Available Through the ESC92.2% Funding Available Through the ESC92.2% Ability to Obtain Training to Get a New Job91.6% Ability to Obtain Training to Get a New Job91.6% The Courses and Programs Offered85.5% The Courses and Programs Offered85.5% Help With Job Placement75.7% Help With Job Placement75.7% Financial Aid Availability73.4% Financial Aid Availability73.4% Open Admissions70.0% Open Admissions70.0%

20 Pillowtex (NEG) Student Satisfaction Survey Results RCCC has helped you in the following areas Yes Response Helping You Learn New Skills 82.6% Helping You Learn New Skills 82.6% Helping You Meet New People 79.0% Helping You Meet New People 79.0% Overall Giving You the Support You Need 77.2% Overall Giving You the Support You Need 77.2% Helping You Feel Better About Yourself 74% Helping You Feel Better About Yourself 74% Helping You Feel You Will Survive 71% Helping You Feel You Will Survive 71% Helping You Feel You Have a Positive 70.7% Helping You Feel You Have a Positive 70.7% Future Ahead of You Future Ahead of You Helping You Reach Your Goals in Life 63.6% Helping You Reach Your Goals in Life 63.6%

21 Pillowtex (NEG) Student Satisfaction Survey Results The decision to attend RCCC again Students were also asked “if you had it to do all over again, would you attend RCCC?” Their responses were as follows: Yes545 (95.1%) No 28 ( 4.9%)

22 Recommend RCCC to another person? Students were also asked if they would recommend Rowan-Cabarrus Community College to a friend, family member or coworker. Of respondents, 564 (98.4%) said “yes” they would recommend the College to others. Pillowtex (NEG) Student Satisfaction Survey Results

23 CAREER TRAINING JOB PLACEMENT IN FIELD OF TRAINING CREATION OF CAREER LADDER (lifelong learner) How do we define SUCCESS?

24 The transition from training to employment – factors for consideration ● Of the 1,921 who enrolled in RCCC programs, approximately 26% are still attending classes. Substantial numbers of NEG-funded students will complete programs of study in Spring ● In order to retain educational benefits under the grant, students must be full-time which limits employment options. ● Several hundred of the former Pillowtex workers have either withdrawn from the labor pool or are unreachable. ● ESC definition of substantive earnings is critical in order to understand what constitutes “employment”. ● Many are coping with underemployment.

25 ●Non-enrollee Survey ●Employer Survey ●ESC Wage Transcripts ●RCCC Student Survey “Connecting the Dots” Preparing the final report for Department of Labor

26 Employment to Date: A Moving Target As of October 2005: ●Approximately 26% are still enrolled (full-time enrollment requirement) ●43% of enrolled students have some recorded wages ●71% of non-enrolled clients have some recorded wages ●Early data suggests that there is still significant underemployment

27 Results of Employer Survey In a survey of employers who have hired 4 or more former Pillowtex employees, the following general observations were made: These workers: ●Have a demonstrated strong work ethic. ●Are loyal, punctual, and dedicated. ●Are somewhat lacking in technical skills (computer applications) Overall, employers are very satisfied with the quality of this retrained workforce.

28 Comments/Questions?


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