Presentation on theme: "SELF REPRESENTATION SERVICE (QCAT) Induction 2010."— Presentation transcript:
SELF REPRESENTATION SERVICE (QCAT) Induction 2010
QPILCH Queensland Public Interest Law Clearing House: Non-profit community legal service Partnership – law firms, barristers, QLS, law schools, CLCs Legal referral agency Direct assistance services – HPLC, RCLC, SRS
Self Representation Service Service in Brisbane District and Supreme Courts established in late 2007. Now also Qld Court of Appeal Established to meet recognised need – a public interest issue Continuing success of Service is clear
Expansion to QCAT Similar service, slightly different impetus. Large multi-jurisdictional tribunal conducts matters in a way that is “accessible, fair, just, economical, informal and quick”. Estimated 35,000 people involved in proceedings each year. Outcome of proceedings will often have serious consequences on the welfare, dignity and daily living of people involved.
Scope of Service Child protection and education Anti-discrimination Guardianship and administration Right to information and information privacy Manufactured homes Residential tenancy Retirement villages QCAT Appeals
Who? Where? How? Eligibility for assistance: Means Merit Level 11, Bank of Qld building, Queen St. Office space Interview room Appointment based Applications for assistance received and assessed Appointments made and files created
Insurance: QPILCH QPILCH professional indemnity policy Solicitors must hold a practising certificate Solicitors must comply with QPILCH policies and procedures
Before appointment session Client and Case Summary Conflict check Overview of client’s matter Outline of assistance required Firm responsibility to keep commitment to appointment sessions
At appointment session Arrive at 1.50pm QPILCH lawyers, not firm lawyers A maximum of 3 client appointments Treat client the same as you would any other client, but also be aware of client’s particular needs Create record of appointment on file progress and advice sheet
Assistance provided Discrete task assistance to assist people to: understand the law, their legal rights and the perspective of the other party and perspective and requirements of QCAT; observe QCAT rules and processes; be aware of potential orders and the effect of not complying with orders; and present their case in the best possible manner.
After appointment session Inform QPILCH staff: Of any queries or concerns about clients’ matters Whether clients require ongoing assistance/a further appointment – the best option for further assistance Of any urgent follow up work that needs to be undertaken, or referral that needs to be made (eg. for representation through QPICLH referral scheme)
Law Reform, training and other involvement Policy/law reform - reflective of casework Training Walk for Justice May 17, 2010