2 The use of consumer tablets in business How do SOLUTIONS PROVIDERS embrace this trend and what value can we add?
3 TabletsAren’t these just toys?”We do not consider a tablet like an iPad to be of any concern. This technology will never compete in the Point-of-Sale market.”Director of Retail Store Services, IBMNovember 2010
5 Well not exactly.... Apple iPad A product that started it all… 1991 – Atari ST-PAD (never released)1991 – AT&T EO Personal Communicator1993 – Apple Newton1996 – PALM2000 – Microsoft... All failed due to unresolved problems including weight, battery, and application issues
6 Adoption Phase Where are we at? The Chasm Innovators 2.5% Early Adopters13.5%Majority34%Late MajorityLaggards16%The Chasm
7 What causes the CHASM?Looking into the rabbit hole
8 The very near future Where we need to be heading PROFIT EARLY MAJORITY How do we get thereIdentify opportunities in the market and our productsTake a brutally honest look at our solutionsWork with strategic partners to resolve all issues. If there isn’t a partner then develop it yourself.Ignoring issues will not get us there.Be willing to spend more to establish yourself before the EARLY MAJORITY takes off.Do not choose price over quality. EVEREARLYMAJORITYPROFITSLOPE OF ENLIGHTMENT
9 Consumer Tablets The good, the bad, and the OPPORTUNITY ✓ 1 2 3 4 5 6 7Low entry costWide acceptancePoor battery life – compared to enterprise level productsConsumer applications on the deviceSubject to theftNot industry hardened – Otterbox / Lifeproof✓How do you process credit cards?
10 Let me hold that for you Securing the credit card reader is the key Speed of service is impactedWhy is it expensive for the merchant?#1 complaint for tablet based systems.Credit card swipe issuesA1Often blame is placed on thePOINT-OF-SALE Application2BIncorrect charges on customer’s statement3Cost of replacement for readers that failCAdditional charges for manual entryExample (assuming a 30% swipe issue)A restaurant will spend at a minimum of $ per year in additional processing fees for every million dollars processed. (1% for manual entry).4Damage to the tablet from readers that are not supported properly5Extremely expensive for the merchant
11 SOLUTIONS What options can we offer our customers tThere are multiple legacy POS companies now that are pushing their customers to use third party payment devices.Don’t support credit cards1Industry Hardened ReaderstPartner with VAULT and MetSales to provide your customers with the #1 line of fixed and mobile enclosures in the market.Provide a product that will allow you to deliver a solution, reduce your ongoing support cost, and maximize your profits.Do not compete with your suppliers. WE DO NOT SELL TO END USERS.Never have, never willIntegrated EnclosuresThrough the use of intelligent printers from EPSON, STAR, and other manufacturers a USB HID device can be used. These low cost devices are a proven solutions32
12 VAULT currently has solutions for the following tablets: Current SolutionsVAULT offers a complete line of productsVAULT currently has solutions for the following tablets:Apple iPad 2,3,4, AIR, & MINISamsung TAB2, TAB3, & TAB4 in 7” and 10”Microsoft Surface PRO/RT & Surface PRO 2DELL Venue 11 and Venue 8Using readers from today’s industry leaders (MAGTEK, IDTech, RoamPay, Infinite Peripherals, plus others)
13 Custom Solutions VAULT Design Center DESIGN PROTOTYPE PRODUCTION PHASE One of our Solidworks CAD Engineers will work with your team to design an enclosure to meet your needs. The use of the latest technologies including 3D renderings, 3D printing, and RAPID are used to expedite this processDuring this refinement phase the team will work to complete the product and address any opportunities that may have arisen during the design phase. Additional 3D printed models are produced based on these changes.VAULT currently has 4 production facilities and 2 powdercoating facilities. We are in the process of expanding our distribution facility into a new 40,000 sqft facility in North Carolina. We believe that this will allow us to deliver product in a shorter period of time. In 2015 we will be opening a facility on the West Coast.