1. Engineering the change virus By Patrick Kua http://www.thekua.com/atwork pkua@thoughtworks.com

2. HelpsHinders Relationship Development Influencing Styles Reasons for Resisting Planning Change Change

3. Reasons for resisting

4. Fear of the unknown

5. Perception of barriers

6. Too much effort

7. Cost of failure is too high

8. Burnt by the system

9. Accustomed to broken windows

10. Concern for hidden agendas

11. Not by the book

12. Any other reasons?

13. Introducing Change A (poor) example…

14. In an office block somewhere...

15. Hi! I’m Betty

16. Hi Betty! I’m Eva

17. And I’m glad you’re here We have so many problems

18. Right

19. To make you agile Well, that’s why I’m here

20. Make us agile? What does she mean?

21. Let’s go meet Greg Hmmm

22. One of our developers This is Greg Greg, this is Betty Our new expert in agile

23. Hi Greg! I see you writing some code Do you have any tests?

24. Tests? What do I need them for?

25. What do you need them for? You need to write tests for all of your code What do you need them for?

26. Test Driven Development is the only way you should be writing code!

27. Betty reaches over and…

28. (click) [delete?]

29. My code!

30. What just happened?

31. Relationship Development Introducing a model for…

32. Relationship Development Inclusion Control Openness

33. Change happens where? Inclusion Control Openness What increases these?

34. Influencing Styles

35. PersuasionBridging AttractionAssertion Who uses what more?

36. Resistance is futile

37. Planning Change Exercise

38. HelpsHinders Relationship Development Influencing Styles Reasons for Resisting Planning Change Change

39. Questions…

40. References Photo Credits (under Creative Commons Licence) Biohazard from http://www.flickr.com/photos/szczur/http://www.flickr.com/photos/szczur/ Scared ghost from http://www.flickr.com/photos/scr47chy/http://www.flickr.com/photos/scr47chy/ Head in hands from http://www.flickr.com/photos/cleversimon/http://www.flickr.com/photos/cleversimon/ Two faces from http://www.flickr.com/photos/irfan-fatboy/http://www.flickr.com/photos/irfan-fatboy/ Sad dog from http://www.flickr.com/photos/tensafefrogs/http://www.flickr.com/photos/tensafefrogs/ Broken windows from http://www.flickr.com/photos/beckytwinley/http://www.flickr.com/photos/beckytwinley/ Bull reading book from http://www.flickr.com/photos/whereohwhere/http://www.flickr.com/photos/whereohwhere/ Signpost from http://www.flickr.com/photos/sp3ccylad/http://www.flickr.com/photos/sp3ccylad/ Plans from http://www.flickr.com/photos/96602242@N00/http://www.flickr.com/photos/96602242@N00/ Borg drones from http://www.flickr.com/photos/dunechaser/http://www.flickr.com/photos/dunechaser/ Questions from http://www.flickr.com/photos/oberazzi/http://www.flickr.com/photos/oberazzi/ Comic Credits http://www.designcomics.org by the ISD Grouphttp://www.designcomics.org Influencing Model Credits http://www.projectworkout.com/Sponsor_Article_5_PMT.pdf