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Tech Mahindra SAP Practice

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Presentation on theme: "Tech Mahindra SAP Practice"— Presentation transcript:


2 Tech Mahindra SAP Practice

3 Practice Overview 3700+ Associates Strategic Customers
Presence in 35 Countries 165 Active Engagements 550 + Projects delivered Globally 18 Verticals Thought Leadership Tech Mahindra is a major player in SAP services market overview 2013 by Forrester Positioned as Niche player in Gartner CRM MQ 2013 High Performers in SAP Services in HfS Blueprint survey 2013 20+ Solution COEs 15+ Years of Experience

4 Practice Highlights Industry Footprint Key Verticals
Three of the top 5 healthcare companies Six of the top 10 global pharmaceuticals Seven of the top 10 auto companies Seven of the top 10 electronics and electrical equipment manufacturers Four of the top 5 networking and other communications equipment manufacturers Key Verticals MANUFACTURING AEROSPACE AUTOMOTIVE OIL & GAS TELECOM RETAIL, CPG LIFESCIENCES & PHARMA BANKING & FINANCE

5 Snapshot of SAP Service Offerings

6 Service Offerings Spectrum
Services Delivery Channels SAP COE Consulting Implementation& Rollout Template Solutions/ RDS Upgrade Services HANA Solutions AMS & Hosting On Premise Consulting Implementation Roll out On Demand IaaS PaaS SaaS Managed Services On Mobile Development/ system integration Platforms Discovery Blueprint Deploy

7 TechM SAP HANA Practice
Practice Highlights With 204 SAP HANA Certified Associates, we hold the record for maximum number of certifications for a partner in APJ Fully Loaded Solution Studio: Complete setup of HANA Suite with ECC, BW 7.3, BO BI 4.x, SLT server and BODS Industry specific solutions for Airlines, Retail, Telecom, Utilities, Banking, Manufacturing etc. based on our iDecisions™ framework 7

8 Our Service Offerings Team size of 300+ SAP consultants
Value Discovery Our Customers Hardware Partners Solution Assessment Proof of Concept Rapid Deployment Solutions End to End Implementation & Migration HANA Support

9 Vertical Packaged Solutions - iDecisions™
Tech Mahindra iDecisions™ framework delivers a pre-built, industry-focused, highly-customizable packaged analytic application suite with KPIs, reporting templates and dashboards; leveraging a central industry-standard data model

10 TechM SAP Mobility Practice
Consulting Mobility Strategy & Approach Business Process - Critical, Desired Mobility - Devices, Middleware Security - Internal, External Development & System Integration Mobility solution for iPhone/iPad, Android, Blackberry, Windows Mobile Enterprise Systems - ERP, CRM, BI) Telco infrastructure integration Managed Services Application Management - Policies, updates Fault Management - L1,L2,L3 Infra Management Platforms MEAP & MDM With Enterprise Systems (eg: SAP, Oracle Apps, CRMs) M2M Solutions

11 TechM SAP Mobility Practice
Investments Dedicated subsidiary to drive Enterprise Mobility Partnerships with global leaders IP Enterprise Mobility Platform framework App Development Accelerators Platforms – M-Commerce, M-Retailing, M- Couponing Verticalized ready solutions Device and App Test Lab Ideation Factory & Exp Zone Solutions Enterprise mobile solutions on SUP for different industry verticals, mStoreLive for Retail,mLearn ,mEHNS, mContract for manufacturing, mDesktop for Telco 9 Certified SAP Mobile Applications on SAP Store Mahindra Comviva's Messaging and financial solutions Mobile advertising, location aware, streaming solutions from CanvasM

12 TechM SAP Cloud Offering
SAP Cloud Enablement Services SAP Managed Cloud Services Business Process & Technical component assessment Workload analysis & validation Consolidation & capacity planning / sizing Cloud roadmap & Risk mitigation plan Cloud deployment architecture & design Workload migration and testing Cloud skill enablement & change management Dedicated Access Circuit (MPLS..) Managed VPN access networks Managed Enterprise Firewall Managed Load Balancing Services Managed OS, DB and SAP Basis Managed Virtualization and Availability On-Demand Scalability Advanced Monitoring & Alerts Advanced Security & Audit Advanced Back-up & Recovery

13 TechM SAP Cloud Offering
SaaS PaaS IaaS Sensors Security Social Monitoring Management Audit Backup & Disaster Recovery Performance Tuning & Capacity Planning ROI TCO 30% Legacy Systems Public Cloud Private Internal Cloud External Private Cloud Unified Access Optional Federation & Disaster Recovery Connect 24 x 7 Help Desk TechM Hosting Services TechM Solution Services TechM Platform Services TechM Cloud Services SAP Cloud & Hosting Services Other Hosting Partners Optimization Mobility Analytics

14 Industry Solutions & Templates
Verticalised Rapid Deployment Solutions Template Services Strategy, Design & Validation Build, Test, Package & Rollout Localizations, Integration & reporting Change Management & Refresher Trainings Go-live Hyper care & Business Support Template CoE - Version & Life Cycle Management SAP Qualified Fastrack™ GIST RDS on HANA Available on SAP store Comprehensive Solution suite for Retail hypermarkets Grantor Management Template Solutions: Airlines, Telecom, Retail & Utilities CARE CRISP REACH Citizen & Resident Enrichment Template Comprehensive set of business processes required for CPG Industry Environment Health & Safety Solution, covers USA & EU regulations

15 Relationship with SAP

16 SAP ALLIANCE Evolution Charter
360 Alignment GTM Technology Evangelism/ Solutions Partner Relationship Multifaceted relationship with strong governance Joint Venture/GRRP Propositions based Proactive GTM Joint Pipeline Tracking Early Lock in Opportunities Preferential support for locked in opportunities Revenue Targets Streamlined partner relationship, partnership agreements and new geo coverage Dedicated SPOC from Partner Access to partner resources Tech roadmap visibility and trainings Reactive Support Participation in Partner events Joint Solution/proposition Development of IP/Frameworks on partner platform Access to Beta download of products Niche Trainings SAP Alliance Collaboration from Practice Teams

17 SAP ALLIANCE Strategy Go-to-Market Strategy Revenue & Sales Enablement Thought Leadership & Branding Innovation Exploring new collaborative revenue models Proactive Vertical and Regional GTM Agreed Business plan during pipeline building and lead generation Joint Marketing Investments 360 degree alignment with partner for platinum customers Sell with and Sell through to be strengthened using Sales workshops Aligning with partner sales, presales and solution teams across regions Proactive competency build for new products and technologies Early partner lock in processes Global alliance initiatives in collaboration with partners Leverage co - innovation labs High impact ideas and solution joint development Evangelizing success stories across customer and partner forums Strategic Collaboration across niche areas (HANA, Cloud, Mobility) Solution Value-prop for (SCP) global 300 customers COIL partnership Joint GTM in key verticals and Products Partnership Governance Structure ( Corporate Executive Reviews and QBR’s)

18 Our Alliances With SAP: Other Alliances:
VAR partner in US, ANZ, India & MEA Services partner in US, UK & India Signed Cloud Addendum and Successfactors partnership for UK Regional level partnership with SAP South Africa and Turkey(in progress) Other Alliances: IBM & CISCO: Hardware partnership for HANA M10: NDA signed to support business growth of the LifeSciences Customers.

19 Awards & Recognitions Awards: Recognitions:
Cloud engagement at SilAfrica won the Frost and Sullivan CIO Impact Award 2014 Won the SAP ACE Award Volkswagen India Enabled TRW to win the Advanced Customer Centre of Expertise (ACCOE) Certificate 2013. Won the SAP ASEAN Partner Award for having the highest HANA certified consultants in ASEAN region in 2013 Won the SAP ACE Award for successful implementation for SPMCIL in 2013 Winner of SAP Ecosystem Channel Partner of the Year Award for ASEAN region year 2012 Recognitions: First partner to have the Grants Management RDS GIST qualified by SAP Complex IT’s ERP Manufacturing RDS qualified by SAP for Brazil

20 Our Differentiators Alliance
HANA Mobility Cloud Offerings Automotive Utilities Oil & Gas Manufacturing Shared services Cloud based Factory models 360 Deg relationship with SAP Leadership in New Dimension technologies Regional and Domain focused offerings Outcome Based/Business Value led offerings & solutions Innovative Delivery Models Alliance

21 What Tech Mahindra offers
Delivery Excellence Mature process frameworks, tools, assets Research tools Knowledge management Operational Excellence Continuous quality/ value innovation High-end statistical models driving performance Project mentoring and risk-based audits People Excellence Global Teams Continuous learning & development Leadership grooming

22 Tech Mahindra: Your Strategic Partner
Continued focus on- Adding Value, Cost Optimization, Reduced Time to Market in each of the engagement Passion to go the extra mile to deliver right – fix and next generation solutions and services Adopting customer centric approach that guarantees utmost value to our customers Strategic Partnerships

23 Key Customers illustrative list
PARTNERSHIP STATUS AMS SERVICE OFFERINGS Consulting Deployment Dev. & Int. RELATIONSHIP SINCE SAP TEAM SIZE Strategic Nestle 2003 450 Philips 2002 189 Preferred K M D 2005 150 Nissan 122 GSK 160 B A S F * 2006 140 B E I G 2007 70 SanDisk 100 AMAT 2001 101 Long Term relationship with global customers and 100+ active SAP engagements

24 Connected World Connected Solutions Connected Enterprise
We help create an Agile, Buoyant, Connected Digital Enterprise

25 Customer Speak “Really appreciate each one your's dedication, hard & smart work towards this remarkable success… Looking forward to work with you all in the near future…” - Flextronics Go Live, 2012 “We express profound delight in the implementation experience we witnessed in partnership with MSAT delivery team…” - Silafrica Ltd, 2012 “Signoff for completion of SAP new GL Migration Project…” - Honda Aircraft Company, 2012 “I would like though to take the opportunity to say thank you to the whole team , both internal and external, for a switch which has started beyond my most optimistic expectations …” - BEIG, 2011

26 Appendix: Case Studies
Business Transformation – BEIG One IT – Philips Nissan Motor Corps Premium Federal Government Agency: Australia MWRD Upgrade

27 Value Delivered: Transforming IT Landscape to Support Growth
CUSTOMER OVERVIEW: Birds Eye Iglo Foods One of the largest frozen food producers headquartered in UK with presence across European countries Business scenario With their global manufacturing High penalty transition services agreement dictating “go-live” in a challenging time Frame of 14 months Scope included implementation and roll of SAP suite across 8 countries Our solution 2 phase approach in implementation & roll out across 8 sites followed by integration of Findus, Italy systems post acquisition. 349 XI interfaces, 188 ABAP FRICE objects, 66 Non SAP interfaces Extensive testing (unit, integration, critical scenario, UAT) Crash implementation with peak team size of 200 consultants Rapid ramp up of resource in niche skills to accomplish in 14 months Value delivered Customized end-to-end IT solution for diverse portfolio of business Optimized IT cost against high cost baseline Supply chain visibility and improved time to market for highly perishable products “Their performance continues to be excellent and their customer service exemplary, so it is certainly business as usual.” Tania Howarth, BEIG’s Chief Information and HR officer

28 Value Delivered: Successful Journey towards One IT
CUSTOMER OVERVIEW: Phillips Global leadership positions in key markets of Healthcare, Lighting and Consumer Lifestyle, Business scenario Significant contribution in Philips “One IT” and “Race Horse 5” initiative Support all global SAP applications through Philips Captive Center at Bangalore Complete out-sourcing projects (FB): Test Factory One PI Our solution We leveraged our expertise in SAP to realize a single instance integrated platform and optimize critical business processes We implemented SAP-based solutions in the core processes of Finance, HR, Operations, CRM/TPM, Global Trade Solutions, SCM, BI and Governance Risk & Compliance simultaneously across geographies and across multilingual sites - Hebrew, Japanese, Spanish and Chinese SAP based integrated platform IT landscape converted to provide single source of data Multilingual support Technology framework: SAP ERP 6.0 (SAP for High Tech – Industry Solution) SAP BIW 7.0 SAP Portals SAP CRM (Ramp-up 2007) SAP SRM (Ramp-up 2007) SAP GATP (Ramp-up 2007), SAP SEM for Consolidation Delivery framework: Execution Model: Onsite-Offshore Pricing Model: T&M Value delivered Major cost benefits with greater offshore leverage Choice of keeping in-house Vs. Full Outsourcing depending on business criticality Leverage partners to minimize learning curve thus, addressing critical aspect of Time-to-Market Metrics based Governance and Control Framework Process centricity, thus driving Cost, Quality, and Effort excellence

29 Value Delivered: Standardized Business Processes
CUSTOMER OVERVIEW: Nissan Motor Corps Nissan Motors Corp, one of the world's largest automaker founded in 1933, with global headquarters in Tokyo. Nissan today employs about 169,644 people around the world. Business scenario Nissan subsidiaries in many countries have different accounting strategies which makes the financial consolidation complex and time consuming Adhere to the accounting principles and rules set by A7B (Nissan Corporate Finance) There are Disparate Systems which need to be consolidated Absence of a common platform for Financial Consolidation and Reporting. This is an impediment to growth plans Our solution Expected reduction in Sales / AR processing time by around 50% Secure common IT platform for business operations – SAP Simplified accounting process aligned with Global Blueprint Reduced Interfaces leading to reduction in TCO E2E FI/CO implementation – Process blueprint and Implementation Multi geography production support across US, Japan and Europe. Value delivered Application understanding to country specific needs Solution design to support large scale multi fold growth plan EBP Catalogue Knowledge Successful establishment of a COE for knowledge retention Lower system implementation costs due to Singular System Blueprint

30 Value Delivered: Grants Management Solution Implementation
CUSTOMER OVERVIEW: Premium Federal Government Agency - Australia Controls immigration arrangements, border entry, citizenship, ethnic and multicultural affairs Responsible for implementing Settlement and Multicultural Grantor Programs as per guidelines Ensures equitable economic and social participation of citizens and refugees Business scenario Needed flexible, scalable & stable GMS Apps for managing the Grantor Program-to-Payment cycle Web enabled interface that allows applicants to complete applications online and submit reports Single Unified system that supports Grantee and Grantor processes Achieve seamless integration with SAP ECC Financial system thereby avoiding manual reconciliation Monitor Program success against set KPIs based on a consistent and flexible Reporting Framework Our solution Accelerated implementation using MSAT’s IP- Grants Integrated Solution Template (GIST) Built on SAP CRM integrated with SAP ECC AP/AR and SAP BI Complete Grant Program-to-Payment process compliant with AU statutory and legal requirements Flexible GMS framework aligned with the Australian National Audit Office (ANAO). First of its kind in Federal Government Value delivered Enhance public confidence in funding decisions in terms of ease and transparency. End-to-End tracking of Grants with reporting and Audit trails Workflow enabled approvals with Mobility option available for future Easy Web Based User Interface for Grantee Communities

31 Value Delivered: Upgrade Services for Growth
CUSTOMER OVERVIEW: The Metropolitan Water Reclamation District (MWRD) MWRD of Greater Chicago collects and treats wastewater for more than five million people and the industrial equivalent of another 4.5 million people in the city of Chicago and 125 suburban municipalities The first upgrade project executed by Mahindra Satyam for a US governmental organization. Business scenario Scope Management Treasury migration Managed requirements without Client’s Business Process Experts Resource Mapping with Skill Mix in Line with clients Expectations Our solution Project to upgrade from the existing SAP version 4.7 to ECC 6.0 The modules implemented at MWRD : FI-CO, Treasury, Funds Management, Human Resources (HR) and Materials Management (MM). Documentation for installation activities with screen shots Modular Approach: Segregated the Objects to be upgraded with Priorities and achieved the overall scope piece by piece Proven Upgrade practices followed for entire landscape (Development, Quality, Pre-Prod and Production) Value delivered Business process improvements Improved ease of use Lower maintenance costs Lower cost of ownership

32 Thank You Visit us at


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