1. Presentation to the Portfolio committee 18 August 2006 Presented by Kgabo Hlahla, GITO, Department of Home Affairs

2. 2 flick the wrist, and deliver quality at speed Brefing by the Department on HANIS

3. 3 flick the wrist, and deliver quality at speed Historical Background to HANIS Tender published in 1996 by the State Tender Board. The scope of the tender was AFIS I D Bar Code Card Systems Integration When the tender was awarded the ID bar coded card was removed The two parts that were awarded were valued at R800 million. The value over five year period was based on R6 exchange rate.

4. 4 flick the wrist, and deliver quality at speed …… The tender closed in March 1997 and was awarded in 1999 The contract was for five years from the date of site readiness The year 2000 was the year of site preparation, refurbishment, and infrastructure upgrade e.g. raising floors, putting fire extinguishers, etc, and creating a dust free zone. On the 15th of March 2001 the contract was signed. This meant that the end of the contract was to be March 2006 Historical Background to HANIS

5. 5 flick the wrist, and deliver quality at speed Basic System Commissioning On 18 February 2002 a significant milestone was achieved. The Minister unveiled the HANIS plaque on this day. The system was officially handed over to the Department for use by the Contractor. At this stage the system handled 500 applications per day.

6. 6 flick the wrist, and deliver quality at speed DEVELOPMENTS WITHIN HOME AFFAIRS Soon after the launching of the BSC the Chief Director IT resigned, The DG’s contract expired, the HANIS project Manager resigned, thus leaving a huge gap in the ICT arena at DHA In 2003 a new Director-General was appointed, a new vision and direction crafted in the focus of Turnaround Strategy, giving greater impetus to the HANIS project and whole DHA ICT.

7. 7 flick the wrist, and deliver quality at speed New branches were created, among them Information Services, in line with the Turnaround Strategy and the ITingwe vision. On the 15th of September 2004, GITO was appointed within the context of the turn around strategy At that time very little was happening in the Information Services, the budget expenditure was seating at about 5% overall and 0% on some line items. HANIS absorption was 2.2 million records. …………DEVELOPMENTS WITHIN HOME AFFAIRS

8. 8 flick the wrist, and deliver quality at speed Back Record Conversion  BRC was born (an 18 month project,from date of site readiness). The contractual obligation was 65000 records a day, to complete in September all non-case records/files The digitization of such records was completed in June 2006 We are now digitizing CASE files/records, and we will close off the project end of September 2006. As at 31 July 2006, about 26.8mil records have been digitized (left with less than 2mil)

9. 9 flick the wrist, and deliver quality at speed HANIS upgrade Upgrades on HANIS HANIS disaster recovery system installed and now up and running System can now absorb 15000 records daily as opposed to the original 5000 We are now adding a functionality to deal with Refugee Live capture. This will solve the current Refugee System problems. We target to start rolling out the Refugee system solution from November this year to about 200 users in all refugee reception, and are scheduled to complete the rollout in March 2007.

10. 10 flick the wrist, and deliver quality at speed Financials From inception of the project the Department spent about R1.2bil as at end of June 2006 The maintenance contract per annum for the next three years is about R27.3mil Further costs anticipated are for the replacement of the old machines between now and the next three years to the value of about R200mil

11. 11 flick the wrist, and deliver quality at speed Original objectives Original objectives –Issue an ID Card to each and every South African –Ensure that only one ID is issued to one person –Re-issue ID Cards due to loss or damage –Provide hard copy verification based on paper request form –Provide on-line and off-line verification of an individual for public and private sector HANIS SYSTEM OBJECTIVES

12. 12 flick the wrist, and deliver quality at speed Further BENEFITS ACCRUED AS A RESULT OF THE INVESTMENT Reduction of duplication Online verification Business continuity and data recovery possible in case of disaster Fraud reduction achieved This is the largest citizen finger print database in the whole world, making us the envy of many nations and opening many possibilities.

13. 13 flick the wrist, and deliver quality at speed Face value document security Security of enabling documents (Face value document security)

14. 14 flick the wrist, and deliver quality at speed Blueprint: responsible for all security features and designs for enabling documents with accompanying supporting tools, techniques and processes; Process: primarily responsible for business requirements, processes and business rules. This team will also ensure the delivery of the integrated core business application as per requirements. The team is also responsible for all User Acceptance Testing; Change Management: responsible for all change management activities including training and communications. System Interface and Rollout: responsible for all technical requirements including addressing all interface and integration requirements with overall system rollout plan. WHO AM I ONLINE (I am I said) Task Teams: The WHO AM I ONLINE (I am I said) project has 4 task teams namely:

15. 15 flick the wrist, and deliver quality at speed WHO AM I ONLINE (I am I said) Project Blueprint Task Team Prepared on the 14 th of August 2006

16. 16 flick the wrist, and deliver quality at speed The Objectives of BLUEPRINT Task Team A fundamental revitalisation of all enabling documents (‘face value’ documents including passports, identity documents, certificates, permits, warrants, etc.) entailing: New security design with corporate identity; Advanced security features both physical and electronic; Rationalising of the physical un-personalised base material as follows: Books and cards, Printed permits and certificates on A4 size paper, VISA labels, and Temporary Residence Permits printed directly on permits; Establishment of a forensic laboratory; and Provisioning of specialised equipment and tools for evidence gathering.

17. 17 flick the wrist, and deliver quality at speed 13-digit ID number for all persons; Fingerprints to be generalized to biometrics; and Digital photographs on all enabling documents. Generalisation of the identification act to apply to all persons in terms of capturing biometrics; Capturing fingerprints and other biometrics for all persons including visitors; National Population Register to include visitors, illegal foreigners, refugees, etc.; BLUEPRINT Task Team Objectives cont’d: An all encompassing review and re-alignment of all pieces of legislation administered by the Department to enable the technological solutions introduced, especially :

18. 18 flick the wrist, and deliver quality at speed Governance Structure Project Steering Committee Blueprint Project Management Committee Blueprint Technical Team Project Management Committee System Interface & Roll-out Team Change Management Team Process Team Programme Management Office Information Services Governance

19. 19 flick the wrist, and deliver quality at speed Stakeholders for Blueprint Task Team ParticipantPurpose & Responsibilities Information ServicesProject Management and Technical Support Communications Change Management, Corporate identity and corporate colours HRDChange Management and Training Legal ServicesLegislation Alignment NIASecurity Design & Overall Security Advice GPWProduction Civic ServicesBusiness Requirements NIBBusiness Requirements SITAICT Advice, ICT House of Value DHA SecurityOverall Project Security

20. 20 flick the wrist, and deliver quality at speed Key Dates for Blueprint Task Team ItemThemeDesignReady for Production Cards 30/09/200631/12/200631/03/2007 Books 31/10/200631/01/200631/03/2007 VISA 31/01/200731/03/200731/05/2007 TRP 30/11/200628/02/200731/03/2007 Supporting Items 31/10/200631/12/200631/03/2007

21. 21 flick the wrist, and deliver quality at speed Blueprint Task Team Deliverables Forensic laboratory; Specialised equipment and tools for evidence gathering; New Security Designs for all Enabling Documents; and Reviewed legislation.

22. 22 flick the wrist, and deliver quality at speed In our brief interaction with the intervention team and the two parties, i.e. SITA and DHA, there were relationship problems identified. The two entities are working together, having a normal customer/Strategic partner relationship with all its nuances. SITA and Home Affairs relationship

23. 23 flick the wrist, and deliver quality at speed The End: WHO AM I ONLINE Thank You