4State Business Infrastructure Project (SBIP) Overview Session Law directed the Office of the State Controller (OSC) to consider the feasibility of a new business infrastructure for the StateSystems included in the State Business Infrastructure Study (SBIS) supported financial management, cash management, payroll, HR, budget management, procurement, treasury, retirement, and revenue accountingThe study concluded current business systems may adversely impact the fiscal integrity of the State, as well as efficiency and effectiveness of operationsThe State chose a replacement strategy that weighs the risks of potential system failures with the current State budget condition and funding prioritiesRatified Senate Bill 991 appropriates funds to define requirements and develop an RFP to replace the Human Resources and Payroll SystemsReport information can be accessed on the OSC web site: by selecting the “Business Systems Infrastructure Study” under the Business Initiatives section
5SBIP Status to Date Past Current Future – HR/Payroll Future - SBIP Statewide Business Infrastructure Project – HR/Payroll Bid Preparation ProjectDevelop bidding document for implementationSelect Vendor for HR/Payroll ImplementationFinancial & HR Business Infrastructure Study Phase 1 - Inventoried present systems and provided assessment of technical and functional capabilitiesStatewide Business Infrastructure Project – Enterprise Data WarehouseStatewide Business Infrastructure Project – HR/Payroll Planning ProjectRefine and collect informationIdentify process re-engineering opportunities and organizational structures)Identify Change Management needs and strategyStatewide Business Infrastructure Project – Budget & FinancialsFinancial & HR Business Infrastructure Study Phase 2 - Provided a blueprint for viable implementation options and a recommended course of actionStatewide Business Infrastructure Project – HR/Payroll Implementation ProjectImplementationStatewide Business Infrastructure Project – Tax & RevenueLegend:Past ProjectsThis ProjectFuture Projects
7HR/Payroll Project Purpose & Objectives To obtain a fully integrated solution with a single point of entry for both HR and Payroll. This solution should eliminate or reduce the number of agency systems required to process HR and Payroll todayTo make use of information technology that takes advantage of economies of scale and reduces the cost of doing business for both payroll and human resourcesTo obtain an enterprise-wide Human Resources and Payroll system that serves as the system of record and provides a foundation for management flexibilityTo develop an enterprise-wide system that requires minimal customization for individual agenciesTo comply with the State’s IT strategy for hardware and softwareTo recognize that existing levels for HR and Payroll support cannot continue without a move to more current technology platforms
8HR\Payroll Project Phases Project ObjectiveFundingPlanning(Current Project)Phase 1 will identify Human Resource and Payroll business and functional requirements. These requirements will be subsequently used as input to a formal bidding process for implementing a new, fully automated human resources and payroll system to accommodate statewide business needs.Ratified Senate Bill 991RFP DevelopmentPhase 2 will execute a formal bidding process. A Human Resource/Payroll strategy for implementation will be confirmed and a Request for Proposal will be developed during Phase 2.ImplementationPhase 3 will perform the implementation objectives for a new financial and human resources business infrastructure for the State of North Carolina detailed through Phases 1 and 2. The three phases combined will complete the full SBIP HR/Payroll Project.Phase 3 is contingent upon funding.
9Project Roles & Responsibilities HR/Payroll Project Management Committee (PMC)Represent the needs of a wide cross-section of stakeholder agenciesProvide guidance and coordination across the HR/Payroll projectServe as liaison to agency leadership and provide information for decision makingVerify critical business requirements and to-be process documentationReview and recommend approval of project deliverablesIdentify and resolve issuesIdentify risks and provide suggestions for mitigationReview status updates and provide directionServe as change agents to build consensus and facilitate implementation and user acceptance of new system in agencies
10Project Roles & Responsibilities HR/Payroll Project TeamCreate work products for PMC review and approvalEstablish uniform project management standards, procedures, tools, and reportingPrepare and monitor integrated project management plan for milestone schedule, costs, and quality of work/deliverablesPerform risk assessment and quality management for each projectPrepare and execute the detailed project planDirect day-to-day workIdentify and resolve or escalate issues and problemsAnticipate and manage risksMonitor and report status (budget, schedule, and deliverables)Compile status reports for PMC and PSC
11Project Roles & Responsibilities Subject Matter Experts (SMEs)Represent functional areas during JAD sessions for each processProvide insight to help mold future processes, considering NC requirements and external best practices Participate in one-on-one interviews when appropriateProcess OwnersParticipate in JAD sessions when appropriateAssist in review of initial drafts of requirements and future state processes Resolve differences of opinion between SMEs during development of requirements and processes
12Project Roles & Responsibilities Deloitte ConsultingProvide expertise and external experience in HR/Payroll process re-engineering, requirements definition, change management, and project managementReview current NC documentationSuggest industry leading practices from other state governmentsFacilitate JAD sessionsOffer redesign opportunities for current processesDocument all requirements and future state processesOffer alternative HR/Payroll Service delivery optionsOffer change management support and strategies to prepare for a smooth implementationCollaborate with PMC and State PMO to accomplish project objectives