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E-LIBRARIES F301 Technology Planning: A Case Study and Blueprint Presented by Navjit Brar California Polytechnic State University San Luis Obispo, CA

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Presentation on theme: "E-LIBRARIES F301 Technology Planning: A Case Study and Blueprint Presented by Navjit Brar California Polytechnic State University San Luis Obispo, CA"— Presentation transcript:

1 E-LIBRARIES F301 Technology Planning: A Case Study and Blueprint Presented by Navjit Brar California Polytechnic State University San Luis Obispo, CA nbrar@calpoly.edu

2 Early steps taken…………………  Background  Strategic Plan  Need Assessment  Analysis Staffing Current Processes Inventory Access – Network Access – Hardware Access – Software Training Support

3  Gathered data Library Management System Vendor CSU Expenditure on Technology  Presented to the Library Management Team  Presented to the Provost & Vice Provost Early steps taken…………………

4 Early Adoption of Innovation At Kennedy Library  Automated Circulation  Automated Processing  Online Catalog  Desktop Workstations for Staff  Public/Patron Workstation  Updating Infrastructures  Electronic Resources  Unmediated Services to Users  ITS Dedicated Terminal Lab

5 Technology Spending at Kennedy Library Total Expenditures: $1,037,000 Source: CSU Annual Library Statistics

6 Source of Funding  Kennedy Library’s base budget  Network infrastructure – ITS  Special Projects - CSU

7 Technology Spending Projections 1998-2002 Total Anticipated Expenditure 1998-2002= $715,000

8 Source of future funding  CSU?  Cal Poly?  ITS?  Library?  Grants?

9 Technology Plan – Four Themes  Where does the library want to go as a whole?  What is the Target Environment (TE)?  How do we achieve the TE in a timely and efficient fashion?  What will it cost to move from the current to the TE?

10  Vision of CSU : To enable all students, faculty, and staff to communicate to anyone, from any place, at anytime, through access to the full range of resources needed in the learning and teaching experience. Technology Plan – Four themes Where does the library want to go as a whole?

11  Vision & Mission of Cal Poly ITS: To connect people, processes, and content through the effective use of reliable information, computing, and telecommunications technologies and consulting services in support of the University’s core mission to provide quality education in a “learn by doing” environment. Technology Plan – Four themes Where does the library want to go as a whole?

12  Theme of Kennedy Library Reaching out: Building the Library’s Future By reaching out, the library wants to actively make a difference in furthering the Cal Poly mission, and become a campus center for teaching and learning. Advancing this theme means enhancing our current information systems and developing new services to bring information to our users at the time and point of need. Technology Plan – Four themes Where does the library want to go as a whole?

13  Vision of Kennedy Library Library prides itself on the early adoption and innovative application of information technology. Our challenge for the future is to balance tradition with technology to make information accessible regardless of form, place or time Technology Plan – Four themes Where does the library want to go as a whole?

14 Technology Plan – Four themes What is the target environment? Library of the 21st Century DOCUMENT DELIVERY SVS DATA STORAGE/ACCESS CAMPUS BACKBONE COMPUTER LABS RESEARCH LABS PRINTCOLLECTION STUDY/SMART ROOMS SMART TEACHING CLASSROOM SATELLITE/ ON DEMAND SERVICES EJOURNALS, EBOOKS ERESOURCES LIBRARY’S DIGITIZED COLLECTION ELECTRONIC RESERVES STUDENT DEVELOPMENT FACILITY CENTER FOR ACADEMIC EXCELLENCE FULLTEXT DATABASES Amendments to the original article

15  Lead in Collections This strategic area contains objectives that acknowledge the critical importance of collections and place effective collections management at the center of services and programming. The strategy is to improve the collection of and access to electronic resources available to the library’s users through the online catalog and to create digitized collections and programs to support the curricular and research needs of the university. Technology Plan – Four themes Outcomes of the TE

16  Collaborate in Teaching and Learning In today’s information age, it is imperative to produce graduates who are competent and literate users of information. This strategic area recognizes the library’s increased role as a teaching and learning commons for the university, where students, faculty and staff can effectively and efficiently learn how to use information in its various formats. This strategy includes providing smart teaching classrooms/study areas, student/faculty/staff development facility, and fully equipped research and computer labs. Technology Plan – Four themes Outcomes of the TE

17  Excel in service Service is the watchword of the library. Within this area of focus are objectives articulating and reaffirming this commitment to service and identifying ways in which services can be strengthened and enhanced to better address user needs. The strategy is to improve and expand user access to collections by increasing holdings represented in the library’s catalog, providing links to much-demanded electronic resources, improving customer service through more effective space utilization and renovation of selected library environments, and planning for a new teaching and learning center as part of the Digital Teaching Library. Technology Plan – Four themes Outcomes of the TE

18  Foster Organizational Change This provides a context to support and sustain the overall mission and strategic plan of the library that strengthens our ability to act in an effective manner to address the changing roles of our campus and our curriculum. The strategy is to improve service to library users by improving internal communication systems and incorporating new technologies. Technology Plan – Four themes Outcomes of the TE

19 Technology Plan – Four themes How to achieve the TE? CSU ITS/T11 Status and Direction October 1998 CSU Integrated Technology Strategy Personal Productivity Excellence in Learning & Teaching Quality of Student Experience Administrative Productivity and Quality Initiatives/Projects FULL Technology Prerequisites BASELINE CURRENT

20 Network Hardware Software Access TrainingSupport Outcomes Millennium Wireless Technology Digital Collections Digital Teaching Library Lead in Collections Collaborate in Teaching and Learning Excel in Service Foster Organizational Change Initiatives Technology Plan – Four themes How to achieve the TE? CURRENT BASELINE FULL Technology Prerequisites Initiatives/Projects

21  Goal  Strategies, how can the library achieve the target environment in a timely and efficient fashion?  What is the current environment?  What is the implementation plan, and what will it cost to move from the current to the target environment? Technology Plan – Four themes How to achieve the TE? Technology Plan organization

22 Technology Plan – Four themes How to achieve the TE? Access – Network APPENDIX F California State University ITS-TII MINIMUM BASELINE STANDARDS (Working Draft) Introduction The California State University, through the Technology Infrastructure Initiative (TII) component of its Integrated Technology Strategy (ITS), is pursuing the build-out of the intra-campus telecommunications infrastructures at each of the 23 CSU campuses. This system wide project is the culmination of years of intensive effort by staff members across the University, efforts which have included the creation of a Telecommunications Master Plan (TIMP) for each campus and the development of the system's comprehensive technology standards, such as the Telecommunications Infrastructure Planning (TIP) Guidelines and the Minimum Baseline service provisioning standards. For detail information, please click: http://its.calstate.edu/documents/its_report.pdfhttp://its.calstate.edu/documents/its_report.pdf

23 Network Infrastructure

24 Technology Plan – Four themes How to achieve the TE? Access – Hardware & Software APPENDIX E WORKSTATION HARDWARE AND SOFTWARE STANDARDS (1998-2001) Minimum Hardware Standards for Windows Platforms Recommended Minimum Desktop Hardware Standards (Effective FY 1998/99) ProcessorPentium® II processor 350 MHz with Intel 440 BX chipset Cache:512KB L2 cache integrated into the processor cartridge Memory64 MB of 100MHz SDRAM Flash BIOS 2MB Flash memory Recommended Minimum Laptop Hardware Standards Processor 233 Mhz Pentium® II processor with Intel 440BX chipset Memory 64 MB of 100MHz SDRAM Hard Drive 4.0 GB hard drive For detail information, please click http://its.calstate.edu/documents/its_report.pdfhttp://its.calstate.edu/documents/its_report.pdf

25 Technology Plan – Four themes What will it cost to move from the current to target environment? Total Expenditure 1999-2002= $594,888

26 Annual Projections  Access – Infrastructure: $15,000  Access – Hardware: $142,000  Access – Software: $20,000  Training - $10,000  Support - $15,000  Total - $202,000 Technology Plan – Four themes What will it cost to move from the current to target environment?

27 Conclusion  Educate campus, information technology, and library leaders  Library technology plan must represent how it will enhance the services and meet the vision of the library, campus, and CSU system  Library technology plan be part of Information Technology Services plan  Collaboration

28 CSU - Measures of Success Campuses vary greatly in their ability to provide students, faculty and staff comparable access to information technology resources. The inadequacies and disparities that motivated campus presidents to work together to improve the technology infrastructure for all CSU campuses persist, but the technology gap is now becoming narrower rather than wider. The campus, system and individual data collection activities associated with this report have been institutionalized throughout the system. A structure and process have been established, and the quality of the data should improve over time as refinements are made to them. In both breadth and depth, information technology has permeated every important facet of the modern university, academic or administrative. The issues and the data reviewed in this report indicate clearly that a technology infrastructure is a prerequisite for quality and productivity in the digital age. The CSU Information Technology Strategy is a comprehensive blueprint for infusing technology into the curriculum as well as administrative systems. The ITS provides an effective planning framework and strategy for exploiting the efficiencies offered by technology while improving quality and meeting the enrollment demands of the next two decades. For the first time, the system is moving toward standardization and consensus on a wide range of important conceptual and technical issues. The Measures of Success process requires that operational definitions be agreed upon to support both data collection and development of a common language for describing success. The Measures of Success accountability model presented here goes far beyond the metrics themselves. It is an implicit recognition that information technology is the crucial infrastructure of the 21st Century, similar to the role that a physical infrastructure played in previous eras http://its.calstate.edu/documents/its_report.pdf

29 CSU Libraries Expenditure Total Expenditure 1996-2000= $15,908,564 Source: CSU Annual Library Statistics

30 CSU ITS Web site  http://its.calstate.edu http://its.calstate.edu  http://www.calstate.edu http://www.calstate.edu


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