Presentation on theme: "Ryan Campbell Western Carolina University. Definition: Crisis response teams are groups of dedicated, professionally trained adults who provide 24-hour."— Presentation transcript:
Ryan Campbell Western Carolina University
Definition: Crisis response teams are groups of dedicated, professionally trained adults who provide 24-hour on-scene crisis assistance services to victims of traumatic events.
Today these teams are comprised of volunteers from all walks of life. These teams attract a different set of personality types from volunteer fire departments as these volunteers are less front line and face fewer risks.
Training: Before responding these team members participate in 100 hours of training. This training includes: CPR Evade (Driver Training) Crisis Intervention Monthly meetings to review calls and actions Continuing education
Assault Death Drowning Homicide Pediatric Fatality Working Fire Domestic Violence Sexual Assault Mental Health Issues Child/Elder Abuse/Neglect Evacuation Barricades Bomb Threats
The CR team was designed to assist firefighters and police officers during 911 calls. Once the team arrives on-scene, it allows the firefighters to “go back in service” and to provide police officers with additional assistance and respond to the needs of the citizens. The team remains on-scene to provide emotional assistance and referrals.
Development: Crisis response teams started in Phoenix from a partnership with Arizona State University This partnership allowed ASU students to work in real world environments to supplement their educational experiences.
Effectiveness During the 2009-2010 fiscal year fiscal year, our volunteers responded to 3,205 calls. The average on scene time was 2 hours. This culminated in over 6,000 hours of direct contact between volunteers and victims. It is estimated that this allowed fire / police units to be placed back in service two to three times as fast as before the teams were implemented.
Funding: The majority of funding for these programs has been reliant on grants and donations. Some greats are specific to victim advocacy and serving crime victims. During the fiscal year 10/11 the time volunteers donated was valued at $500,000 by human resource officials.
“I don’t recall much of the day….what I do remember is the 2 of you trying to take care of me. Your kindness that day will never be forgotten. The work that you do is honorable and I wanted to take this opportunity to share my gratitude.”
“There are no words to convey my thanks and appreciation for your kindness and actions at my time of need. Your professional and personal attention was so appreciated.”
“Thank you for the sympathy card. Thank you for being with me and my daughter…on the day I found my son. Your caring ways and compassion was very much appreciated. It was a day I will never forget. I never dreamed I would walk in and find my son no longer alive. It was a devastating experience. I am moving forward as I am a survivor and life goes on…… Thank you so much for your thoughtfulness. I can’t comprehend how you all do what you do every day. You too are “guardian angels”. God Bless You and keep you all safe.”