Presentation on theme: "Understanding Generational Differences APWA Public Works Institute April 9, 2014."— Presentation transcript:
Understanding Generational Differences APWA Public Works Institute April 9, 2014
Today’s Goals Understand our generational differences Learn the importance of developing teams across generations Determine how to capitalize on strengths Consider communication and motivation of a variety of generations
Generations GenerationBirth Years Current Population Traditionalists million Baby Boomers million Generation X million Generation Y/Millennials million
Why consider generational differences? Trying to fit an increasingly nontraditional workforce into a traditional workplace Different values, experiences and styles create misunderstanding and frustration Hinders development and execution of plans and ideas
Why consider generational differences? It’s about creating effective teams. Active listening Differing perspectives A range of expertise Humor Recognition and appreciation
Generations: The Details
Traditionalists: InfluencesCharacteristics Great Depression Roaring 1920s WWI and WWII Korean War GI Bill Patriotic “Waste not/want not” Faith in institutions- one company career Military influenced top down approach Key Word: Loyal
Baby Boomers: InfluencesCharacteristics Suburbia TV Vietnam, Watergate Human Rights Movement Drugs and RockNRoll Idealistic Very competitive Question authority Key Word: Optimist
Generation X: InfluencesCharacteristics Sesame Street and MTV Game Boy Divorce rate tripled Latch Key Kids Eclectic Resourceful Self -reliant Distrustful of institutions Highly adaptive to change and technology Key Word: Skepticism
TraditionalistsBaby BoomersGeneration XMillennials GoalsBuild a legacyStellar Career Portable Career Parallel Careers Career Path Job changing stigma Job changing puts you behind Job changing is necessary Doesn’t have to be in a straight path RewardsJob well done Money, title and recognition Freedom Work that has meaning MotivatorSecurityMoneyTime off Company Loyalty HighestHighLow Money isLivelihoodStatus symbolMeans to endToday’s payoff ValueFamily/Commu nity SuccessTimeIndividuality
Playing to the strengths Communication Management Style Motivation
Communication Let’s consider something outside the box. Your experience is respected. Your commitment made all the difference. Your contributions are really valuable.
Communication You will be collaborating with other bright, creative people. You are important to our success. Tell us what has worked well in the past. Your technical expertise is a big asset.
Management Style My experience should bring value to the organization. I expect the appropriate level of authority and respect for what I do. All I want is to know how I’m doing and to be recognized for what I do. I want to be part of a team.
Credits “When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.” By Lynne Lancaster and David Stillman Survey Analysis: Employee Motivation by Generation Factors By Seleste Lunsford, Achieve Global