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1FGDLA/SALT Presentation, August 18, 2011 POLYCOM IP 331 VVX 400 & 500 D51 Training.

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Presentation on theme: "1FGDLA/SALT Presentation, August 18, 2011 POLYCOM IP 331 VVX 400 & 500 D51 Training."— Presentation transcript:

1 1FGDLA/SALT Presentation, August 18, 2011 POLYCOM IP 331 VVX 400 & 500 D51 Training

2 District Phone Replacement Status Report Placing and Provisioning over 2,500 Phones. The Staging Process – a Four Tiered Approach  Stage 1 – Install POE Switches (not Edgar Allan)  Stage 2 – (Crew 1) – Unbox and Place all Units  Stage 3 – (Crew 2) – Power Up – Connect all Units to POE  Stage 4 – (Crew 3) – Install Replacements Headsets – Retrieve Retired Tadiran Equipment The Juggling Act Includes:  Vendor delays, Short Summer, Deployment of 4k+ PCs, and working around summer building maintenance The Results – Magic

3 Phone Replacement Timeline Stage 4 Crew 3 Stage 3 Crew 2 Stage 2 Crew 1 Stage 1 Network Engineer Installation of Extra POE Switches in Buildings: To Complete By: July 15, 2014 Unbox, Assemble, Place, Phones To Complete By: July 25, 2014 Power Up and Connect Fill in Holes To Complete By: August 2014 Install Headsets and Retrieve Old Hardware To Complete By: August 22, 2014 Go Live Date – August 18 th, 2014 Existing Legacy Tadiran System to Remain Active and Primary Until Go Live Date Training Event 1 Secretarial In-Service July 14th Training Event 2 12 month Admin /Staff July 22 nd (4 –sessions) Training Event 3 Nurse/Health In-Service August 1st

4 Add Tab to Browser Create an onjive.com account

5 Polycom VVX 400

6 What will be covered? 1.Line Buttons (Quick Directory) 2.Call Transfer 3.Messages 4.Hold Button 5.Muting Calls 6.Speaker Phone 7.Headset Button 8.Selection Screen 9.Home Button 10.Speed dial 11.Message Indicator 12.Phone Speaker Polycom VVX 400 Additional Training References 1. Setting up voic

7 Line Buttons Quick Directory Polycom VVX 400

8 Call Transfer Button Polycom VVX 400

9 Call Parking Polycom VVX 500 Parking Lot To Park 1.Press Transfer 2.Do a warm transfer to *37. (Do not blind transfer) 3.The system will notify you where the call will be parked. 4.Complete the transfer. To Pickup 1.From any phone dial *37+[parking spot number]

10 Messages Button Polycom VVX 400

11 Hold Button Polycom VVX 400

12 Mute Button Polycom VVX 400

13 Speaker Phone Polycom VVX 400

14 Headset Button Polycom VVX 400

15 Selection Screen Navigation Button Polycom VVX 400

16 Home Button Polycom VVX 400

17 Speed Dial Polycom VVX 400

18 Message Waiting Indicator 400

19 Phone Speaker Polycom VVX 400

20 Polycom VVX400 Reference Materials Quick User Guide er/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdfhttp://support.polycom.com/global/documents/support/us er/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdf Video Reference ?bckey=AQ~~,AAAB- EKwxDE~,eUqC9XUeBpgOVq7njdcf- el7SjDooRl_&bctid= http://link.brightcove.com/services/player/bcpid ?bckey=AQ~~,AAAB- EKwxDE~,eUqC9XUeBpgOVq7njdcf- el7SjDooRl_&bctid= Polycom VVX 400

21 More About Voice Mail Messages and Other Cool Stuff The Initial Password for Accessing Your Voice Mail is: 0000 Optionally – Voice Mail May be Sent to . A cool function Note – deleting does not delete message on phone. Soft FAX External Versus – Internal Numbers Dialing Outside Requires no Leading 9

22 Polycom VVX 500

23 What will be covered? 1.Touchscreen Display 2.Display Screens 3.Answering Phone Calls 4.Putting Calls on Hold 5.How Many Calls can be Handled 6.Call Transfers 7.Transferring to Voic 8.Creating Conference Calls (3) 9.Favorites 10. Checking Call History 11. Adjusting the Volume 12. Configuring Ring Tones 13. Call Parking 14. Adding New Contacts Polycom VVX 500 Additional Training References 1. Setting up voic

24 Touchscreen Display Polycom VVX 500

25 Navigating the Touch Screen Display Polycom VVX 500

26 Four Main Displays 1.Home Screen 2.Active Screen 3.Call Screen 4.Line Screen Polycom VVX 500

27 Home Screen Display Polycom VVX 500

28 Active Screen Display Polycom VVX 500

29 Call Screen Display Polycom VVX 500

30 Lines Screen Display Polycom VVX 500

31

32 Calls View – Incoming and Active Polycom VVX 500

33 Soft Keys – In Lines View Polycom VVX 500

34 Transfer Call Polycom VVX 500

35 Multiple Calls (12 Possible) Polycom VVX 500

36 Conference Call (3-Way Call) Polycom VVX 500

37 Conference Call – Adding a Held Call Polycom VVX 500

38 Favorites Polycom VVX 500

39 Call History Polycom VVX 500

40 Change Volume Polycom VVX 500

41 Change or Configure Ring Tone Polycom VVX 500

42 Special Caller Ring Tone Polycom VVX 500

43 Call Parking Polycom VVX 500 Parking Lot To Park 1.Do a warm transfer to *37. (Do not blind transfer) 2.The system will notify you where the call will be parked. 3.Complete the transfer. To Pickup 1.From any phone dial *37+[parking spot number]

44 Entering Caller Data into Phone Polycom VVX 500

45 Polycom VVX 500 Reference Material Video Reference tutorial/index.html Quick User Guide ser-Guide.pdf ser-Guide.pdf Polycom VVX 500

46 Polycom IP 331

47 Placing a Call Use Softkey and enter number Enter Number and press Dial Button Or – press the Speaker Phone Key

48 Up Scroll Key Shows Speed Dial

49 Down Scroll Key Shows Received Calls

50 Right Scroll Key Shows Placed Call List

51 Left Scroll Key To Move Back to Previous Screen

52 Hold Button

53 Resume Button To Resume a Call From Hold

54 Call Transfer Transfer Soft Key

55 Do Not Disturb Transfer Soft Key

56 Adding Contacts

57 Using Voic

58 SoundPoint IP 331 /soundpointip330.html

59 If Time Permits Auto Attendants and Whatnots?

60


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