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Denver International Airport (DIA) Colorado, USA “Best Airport in North America” –Business Traveler Magazine, ‘05 to ‘10.

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Presentation on theme: "Denver International Airport (DIA) Colorado, USA “Best Airport in North America” –Business Traveler Magazine, ‘05 to ‘10."— Presentation transcript:

1 Denver International Airport (DIA) Colorado, USA “Best Airport in North America” –Business Traveler Magazine, ‘05 to ‘10

2 DIA: Some interesting facts  Largest U.S. airport, 2 nd largest in world  Opened in February 1995  Over 53 sq. miles, elevation 5,341 feet  In 2011, carried 52,699,298 passengers

3 DIA opens after costly 16 month delay Oct 199 3 Nov 199 3 Dec 199 3 Jan 199 4 Feb 199 4 Mar 199 4 Apr 199 4 May 199 4 Jun 199 4 Jul 199 4 Aug 199 4 Sep 199 4 Oct 199 4 Nov 199 4 Dec 199 4 Jan 199 5 Feb 199 5 Initial opening scheduled… Second target opening… Third target opening… Fourth target opening… DIA opens!!! Off to a rough start…

4 So why the holdup? ~*~*~ “… a 16-month delay in opening DIA due to automated baggage system complications…” ~*~*~ U.S. Government Accountability Office. (1995, September). Denver International Airport: Information on Selected Financial Issues. (Publication No. GAO/AIMD-95-230).

5 So how much did the delay cost? The owners, City and County of Denver: $ 500M The major stakeholders had built: $ 330M in peripheral facilities + $ 100M FedEx sorting center $ 50M est. opportunity cost of idle

6 Let’s consider 3 specifics Airport design did not include baggage system requirements/specifics Project Management team changes scope of single terminal automated system to be airport-wide Stakeholder involvement, responsibilities

7 If you build it (fast), they will fly (slow) In May of 1989, voters in Denver approved a plan to build DIA Nov 1989 - Airport construction begins Baggage handling system was not a part of the initial airport design, retro-fitting track underground

8 You’re changing this now? Change of scope Oct 1990 - Feasibility study on implementing airport-wide automated baggage system Decision made less than 2 years before the planned opening

9 Hello. Is there anybody in there? Where are the stakeholders? City/County of Denver BAE United Continental Fed Ex U.S. Government

10 An abandoned system 17 miles of track, 5 miles of conveyor belts 3,100 standard carts + 450 oversized carts 14 million feet of wiring 100 networked PC’s to control flow of carts

11 References De Neufville, R. (1995) “Designing Airport Passenger Buildings for the 21st. Century,"Transport Journal, UK Institution of Civil Engineers, in press Calleam. (2008). Denver Airport Baggage System Case Study. Retrieved July 2, 2012, from Calleam Consulting: http://calleam.com/WTPF/?page_id=2086 http://calleam.com/WTPF/?page_id=2086 Breier Neidle Patrone Associates (1990) DIA -- Denver International Airport, Baggage Handling Systems, Conceptual Design Study Final Report, BNP Doc. Ref. 9016R.008, 19 Oct. U.S. Government Accountability Office, (1995, September), Denver International Airport: Information on Selected Financial Issues, (Publication No. GAO/AIMD-95-230) http://en.wikipedia.org/wiki/World%27s_busiest_airports_by_passenger _traffic#2011_statistics http://en.wikipedia.org/wiki/World%27s_busiest_airports_by_passenger _traffic#2011_statistics “The Baggage System at Denver: Prospects and Lessons,” Journal of Air Transport Management, Vol. 1, No. 4, Dec., pp. 229-236, 1994.


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