Presentation on theme: "CERTIFIED GUIDING LION PROGRAM"— Presentation transcript:
1 CERTIFIED GUIDING LION PROGRAM Slide TitleCERTIFIED GUIDINGLION PROGRAMA Course for Success
2 Sandro Castellana, PDG, GLT Area Leader 4F SpeakersMEET THE TEAMMike Hendy, DGE, 105DBrigid Hendy, PDG, 105DSandro Castellana, PDG, GLT Area Leader 4FGeoff Leeder, PCC, GLT Area Leader 4DGeoff to introduce the team and then take the participants through the development phases of the Program
3 Development of the Program Introduction of the Program Re-evaluation of the Program Piloting of the revised Program 2012 Club Rebuilding addedThe CGL was originally developed in Its requirements were to fulfil six objectives, to improve:Retention of new club membersOrientation of new club officers and membersThe assimilation of the new club membership into the Lions structureThe relationship between the sponsoring club and the new clubThe support system of advisors over a longer timeThe knowledge level of the guiding LionRE-evaluation Development TeamMet over a series of teleconferences over a four month period to develop the program. In addition to surveys, we looked at our own regional best practices to improve the course.Objective One: Keep same time frame.Objective Two: Redesign guide to be more focused on club development with basic and practical strategies.Objective Three: Less focus on manuals, more focus on new on-line training and incorporate new materials.Objective Four: Integrate a Club Officer Mentoring system to support each new club officer position.Objective Five: Focus on empowering club members.Objective Six: Improve distribution – use web more fully.Objective Seven: Provide the Guiding Lion with the data needed to track club development.
4 Why is Training Needed?Better understand your role as a Guiding LionDevelop a club officer training plan that utilizes newon-line training (NEW!)Develop a Club Officer Mentor Team (NEW!)Provide tools to help the new club officers managetheir club (NEW TOOLS ADDED!)Locate the resources available to you and the new club
5 Objectives remain the same! Certified Guiding Lion Program ObjectivesObjectives remain the same!Help the club determine its mission and purposeImprove retention of membersAssimilate new club members into LionsImprove relationship between sponsoring club and new clubExtend support system for longer period of timeImprove the knowledge of the Guiding Lion
6 The Certified Guiding Lion: Cannot assist more than 2 clubs New PoliciesThe Certified Guiding Lion:Cannot assist more than 2 clubsMust retake the course every three yearsExplain the importance of these two policies1 A Guiding Lion can not assist more than 2 clubs at any point in time2 To remain certified, a Certified Guiding Lion must retake the course every three years
7 MOST IMPORTANT SKILL OF A GUIDING LION MOST IMPORTANT SKILL OF A GUIDING LION! The Certified Guiding Lion may be the single most important factor to the success of a new club. But to be successful, the Guiding Lion must commit the time to conduct training, attend meetings and support the development of club officers (and potential club officers).
8 THE CERTIFICATION PROCESS Complete CourseMeet with DG orGLT CoordinatorSend the completedCompletion VerificationForm and Test forCertified Guiding Lionsto LCI HeadquartersLCI mails certificate to you
9 PCC Geoffrey Leeder and PDG Sandro Castellana Now, lets review the actual course.
10 Certified Guiding Lion Program Design Section One: Skills of a Successful Guiding LionSection Two: Getting off to a Good Start – Become and Information ExpertSection Three: Develop a Club Officer Mentor Team (NEW!)Section Four: Design Club Officer TrainingSection Five: Guiding Lion ResourcesSection Six: Club Rebuilding (NEW!)Can be taken as a correspondence course or with a group
11 Course WorkbookSo, how do we get through more information in the same four-hour course?Pre-Assignment!As we mentioned, this new course utilizes on-line courses, a mentor team and far more resources so you might be asking yourself…….This is something that we have been doing in the UK for years, and it really makes the discussion time and the course time much more effective!
12 As part of the pre-assignment, you should have reviewed: Leadership Resource Center – Club Officer OrientationClub Resource CenterMyLCI SiteKey PublicationsStandard Form Constitution and Bylaws (LA-2)Club Officers Manual (LA-15)Orientation Guide (ME-13)Charter Night Planning Guide (TK-26)Club Membership Chairperson’s Manual (ME-12)Making it Happen, Guide to Project Development (TK-10)Community Needs Assessment (MK-9)Local MaterialsThe course workbook walks you through each tool and helps you find the most current information on the web. This should take on average 6-8 hours.
13 Section One: Skills of a Successful Guiding Lion Starting on page 4 Now, lets review the actual course.
14 Page 6 The Certified Guiding Lion Workbook EXERCISE 1Page 6 The Certified Guiding Lion WorkbookSkills of a Successful Guiding LionTable Discussion:What are the skills needed to be an effective Guiding Lion?Which skills do you possess?Which skills should you improve?Discuss with your table and determine as a group the top 5 skillsThis section provides a self assessment of skills that are important to be an effective leader. Review the list of traits on page 5 and think about how you can utilize the traits you already have and identify the ones you feel could be improved.
15 Skills of a Successful Guiding Lion Good AdministratorGood MotivatorGood TrainerGood CommunicatorGood ObserverGood ListenerGoal SetterTeam BuilderAdviserSkilled PresenterEnthusiasticComputer Skills
16 Section Two: Getting Off to a Good Start Become an Information Expert Starting on page 7
17 Get Off to a Good Start – Become an Information Expert! Leadership Development Sectionof the Member CenterOrganized under Training MaterialsClub Officer Orientation On-Line CourseClub President CourseClub Secretary CourseClub Treasurer CourseBriefly describe key parts of each manual and how the information can be shared with the club members.
18 EXERCISE 2Page 8 The Certified Guiding Lion WorkbookKey Points to include in your TrainingWhat are the key concepts from the on-line Club Officer Orientation that should be shared with the new club officers?What should be shared with the President?What should be shared with the Club Secretary?What should be shared with the Club Treasurer?What should be shared with the Club Membership?Are there other on-line courses that would be helpful?Explain how this exercise will help you plan your training later on in the workbook.
19 Get Off to a Good Start – Become an Information Expert! Managing a Club atThis webpage includes links to the following:Access to the Club Resource Center and frequentlyused forms, publications and informationPR Tools to help communicate the club’s activitiesFinance information you need to manage club fundsStrategies to strengthen membershipA free E-Clubhouse Web site for your new Lions clubBriefly describe the resource center
20 EXERCISE 3Page 9 The Certified Guiding Lion WorkbookImportant Materials in the Club Resource CenterWhat are the most important materials in the Club Resource Center that are useful to promote excellence in club management?What should be shared with the President?What should be shared with the Club Secretary?What should be shared with the Club Treasurer?What other materials would be helpful?Note the items and information on the site that you feel would be the most important items the new club officers should know.
21 Get Off to a Good Start – Become an Information Expert! MyLCI SiteThe site features a training section and a manual to inform club secretaries and president on how to use the site. MyLCI Site is useful for:Reporting membership changesPrinting Club RostersCompleting Activity ReportsMoreEnter the training siteExplain the importance of the MyLCI site and how the training site works.
22 EXERCISE 4Page 9 The Certified Guiding Lion WorkbookMyLCI Site Materials and FunctionsBefore the class you were instructed to log into the site and test the programs.Were you able to log onto the site and go to the training area?Did you have any problems or challenges?What information did you find that was helpful?If you had difficulty with this step, no worries, this is something that the secretary's mentor can assist with
23 Section Three: Develop a Club Officer Mentor Team Starting on page 10 In addition to through on-line training and resources, this new revised course also helps you build a team of experts
24 Develop a Club Officer Mentor Team Club Officer Mentor: Pairing new officers with outstanding examples!Checklist designed to facilitate trainingClub President Mentor ChecklistClub Secretary ChecklistClub Treasurer ChecklistClubMembership Chair ChairChecklistDon’t forget, you can not do it all.On Page you will find forms that should be given to the club mentors.In addition to the training you provide as a Guiding Lion, this team of seasoned experts can help train the club officers on very practical and useful items, like submitting WMMRs, keeping records, and other business tasks.
25 Page 11 The Certified Guiding Lion Workbook EXERCISE 5Page 11 The Certified Guiding Lion WorkbookDevelop Your Club Mentor TeamIdentify individuals who serve in the following roles and discuss their main responsibility to the new club:District Governor Team:District Governor First Vice District Governor Second Vice District GovernorZone Chairpersons
26 Page 12 The Certified Guiding Lion Workbook EXERCISE 5 (continued)Page 12 The Certified Guiding Lion WorkbookDevelop Your Club Mentor TeamIdentify individuals who are qualified to serve in the following roles and discuss their main responsibility to the new club:Club Officer Mentors: Club President MentorClub Secretary Mentor Club Treasurer MentorClub Membership Chair MentorClub Mentors should be currently serving in the position
28 Section Four: Design Club Officer Training for your new club Starting on page 13 Now that you have your team and your resources, let’s put them together to design a club officer training program specifically designed for your club.
29 Club Officer Training Outline Divided into four sessions, focused on the initial keys to success:Session One– Introduction to Lions Clubs International, Club Responsibilities, the Charter Night Ceremony, Club Officer Mentor Team.Session Two – Club Officer Responsibility and Initiating Meaningful ProjectsSession Three – The importance of Recruitment and Retention and Developing a Recruiting PlanSession Four – Hosting Productive and Meaningful MeetingsEACH SESSION SHOULD LAST APPROXIMATELY 60 MINUTESTHE WORKBOOK INCLUDES AN OUTLINE FOR EACH SECTIONThe Training is focused on four key sessions each lasting around an hour…..(Mention each session) Let’s talk about each one.
30 Introduction to Lions Clubs International (12 minutes) Training Session OneIntroduction to Lions Clubs International (12 minutes)Club Responsibilities (23 minutes)Charter Night Ceremony (15 minutes)Club Officer Mentor Team (10 minutes)Explain why this step is important. It starts with the basics and builds upon this foundation featuring tools and resources that you have been studying.
31 Introduction to Lions Clubs International (12 minutes) Resource: Orientation Guide Orientation Guide Includes:History of Lions Club InternationalStructure of the Club, Zone, Region etc.Zone and district level positions and how they assist the clubSupport from the International Association – Training available,e-clubhouse and other programs that might be helpful.International service projectsReaffirm that each club is autonomous.Next , you will find an outline for each section. This can be adapted to fit your Lion’s needs and knowledge.
32 Understanding Club Responsibilities (23 minutes) Resource: Standard Form Club Constitution and BylawsWhile some materials are included in the Orientation Guide, the Constitution and Bylaws includes:Purposes, motto, etc.Membership eligibility and types of MembershipsOfficer Responsibilities and the Board of DirectorsFees and DuesManaging FundsMeetings and quorumsElections and filling vacancies
33 Introduce new club officers to their Club Officer Mentors Club Officer Mentor Team (10 minutes) Resource: Club Officer Mentor ChecklistsIntroduce new club officers to their Club Officer MentorsEach officer should be assigned a mentor who iscurrently fulfilling the same officer roleThe Mentor should be experienced, available and ableto communicate/train the new officer effectivelyProvide each pair a copy of their respective checklistAsk them to meet with their mentor to go through thechecklist prior to the next training sessionI think that mentoring is one of the key facets of the programme, a chance to share knowledge and experience in a safe environment, to develop the new Club Officer.
34 Charter Night Checklist How to organize an effective committee Organize Charter Night (15 minutes) Resource: Charter Night Planning GuideThe Charter Night Planning Guide includes many helpful tips for organizing the charter celebration including:Charter Night ChecklistHow to organize an effective committeeRoom layout and diagramsSample letters and announcementsSample speechesNote that the sponsoring club, and the district, should offer assistance to help the new club organize the event
35 Page 15 Certified Guiding Workbook EXERCISE 6Page 15 Certified Guiding WorkbookTraining Session One:Training Session One is an overview of LCI, why is that important?What do you consider the three most important objectives of the first training session?So a few thoughts on why an overview of LCI is importantNew members need to know the ethos of the organisationKnowledge of the structure of the organisation shows how it fits togetherUnderstanding of the responsibilities of different roles.Most important objectives of the session could be.Fees and duesType of membershipBoard of DirectorsPlanning for Charter NightIntroduction to LCIMission Statement, Motto and Purpose.
36 Club Officer Responsibility (20 minutes) Training Session TwoClub Officer Responsibility (20 minutes)Initiating Meaningful Projects (30 minutes)Follow-up Mentor training (10 minutes)Explain why these two topics are importantEach session becomes more detailed and builds upon the previous session.
37 Club Officer Responsibilities (20 minutes) Resource: Club Officer Manual and on-line training The Club Officer Manual can help new officers plan their term and provides general information on the clubs daily operations with information such as:Setting goalsManaging club activities through the yearRecord keepingTransitioning to the next teamJob specific information can be found in the Leadership Resource Center under training materials and then Club Officer Orientation. Refer them to the site. Their mentor should be covering the details specific to their position with them on an on-going basis.
38 Initiating Meaningful Projects (30 minutes) Resource: Making it Happen Meaningful Projects are key to the health and sustainability of new clubs. “Making It Happen” guides the new club members through four key steps:Identify potential projectsDevelop a task force (and involve interested members)Conduct research (and identify the members you need)Determine action steps needed to implement the plan
39 Page 17 Certified Guiding Lion Workbook EXERCISE 7Page 17 Certified Guiding Lion WorkbookReference Material: Making it Happen –Guide to Club Project DevelopmentTraining Session Two:Training Session Two is more focused on the roles and responsibilities of the club.What do you consider the three most important objectives of the second session?Audience could saySetting up projects that mean something to members encourages ownershipEnsure projects are feasibible and achievableEnsure all officers know and understand their responsibilities.
40 Training Session Three The Importance of Recruitment and Retention anddeveloping an ongoing Membership Plan. (45 minutes)Follow-up Mentor training (15 minutes)
41 Creating a Membership Recruiting Plan (45 minutes) Resource: Club Membership Chairperson’s Guide The Club Membership Chairperson’s Guide has information that can help a new club design an ongoing membership plan.Designed to be given directly to Membership ChairIncludes timelines and program ideasLists the membership information available from LCIDesigned to help the club develop a planTake a few minutes (longer if needed) to discuss and plan how new members may be recruited.
42 Page 19 Certified Guiding Lion Workbook EXERCISE 8Page 19 Certified Guiding Lion WorkbookReference Material: Membership Chair ManualCREATING A MEMBERSHIP RECRUITING PLANDescribe successful ideas for recruiting new members that you would share with the new club officers.What ideas for recruiting members would you share – lets have some rapid answers!
43 Training Session FourHosting Productive and Meaningful Meetings (20minutes, if needed)How to Increase Attendance at Meetings (20 minutes, ifneeded)Continue to follow-up Mentor training
44 Hosting Productive and Meaningful Meetings Resource: Focus on Meetings and Club Program Meeting Ideas“Focus on Meetings” and the “Club Program Meeting Idea” flyer include information on how to host a successful meeting.“Meeting Management”, an on-line course in the Leadership Development section of the LCI web site.Discuss how to make the meetings positive, effective and ways to increase attendance.Usually, the president is in charge of meeting management and the membership chair is in charge of increasing attendance.The first few club meetings are critical. If meetings are not productive, members will lose interest quickly.
45 Increasing Meeting Attendance If meeting attendance is not increasing, discuss ways to boost meetings attendance. The list in the workbook includes.Make sure the meeting date, time and location meets your members and your potential member’s needs Send invitations to current and potential members noting the activities that will take place Make personal calls to invite current and potential members to the meetings who may need additional encouragement. Tell them how their support is needed by the club and by the community. Invite an interesting and relevant speaker to each general meeting to give members and potential members a reason to attend. Make sure each member who attends the meeting is involved in a project that is meaningful to them.Having solid attendance is the sign of a strong club, remember that these new members don’t have a through understanding of Lions so their commitment may not be strong. To counter this, the club should continue to promote attendance.
46 Page 21 Certified Guiding Lion Workbook EXERCISE 9Page 21 Certified Guiding Lion WorkbookPOSITIVE AND PRODUCTIVE MEETINGSWhat elements are key to a positive and productive meeting?What can be done to increase attendance?Take the audience through both questions, particularly the second one.Well planned meetingsAgendaIssue reports before meetingUse IT effectivelyGood and positive chairmanshipSpeak to people who havent attended for a whileNo cliquesEnsure goals achievedHave FUN!
49 ReportsClub Health Assessment – measures the progress of the club in the area of membership gain/loss, reporting, payment of dues and balances and donations made to LCIFQuarterly Report – The report completed by the Guiding Lion and given to the District Team and LCI to report the progress made by the club.As a Certified Guiding Lion, once you are assigned to a club, you will receive regular updates on the club’s progress.
50 Tools to Help New Clubs Become Self Reliant Club Officer Training Checklist – to ensure the information has been shared and effectively communicated to the new club officersTransition to Independence – A checklist to gauge the club’s progress as the club becomes more self reliant.The workbook also includes several checklists and outlines to help you organize your continued training.
51 Guiding Lion HotlineAs a Certified Guiding Lion, you have special access to the District and Club Administration Division.Staff can assist youwith information,programs, tools,status of payments,and other information.
52 Strengthening Club and District Development GMT/GLT TeamsGlobal Membership Team – Lions at both the district and multiple district to charter new clubs and support membership recruiting and retention.Global Leadership Teams – Lions at both the district and the multiple district to identify and develop leaders. This key group may host CGL training and provide training to new club officers.Strengthening Club and District Development
53 REMEMBER TO: Complete the “Test for Certified Guiding Lions on pages 35 and 36, meet with District Governor or GLT Coordinator to obtain their signature and send signed Program Review to Lions Clubs International LCI will mail a certificate to you
55 Assessment process to identify the training and support that is needed New For RebuildingAssessment process to identify the training and support that is neededAssignment Form to formally assign a Lion to the club and ensure they receive the information they needPowerPoint Presentation added to the existing workshop to cover the unique needs of a weak or failing clubMay be taken as a correspondence course or in a classroom.Powerpoint and instructors manual is available on-line.
56 Assessment Process for Rebuilding Assessment Form Evaluates the members knowledge of:Understanding Club ResponsibilitiesClub management and reportingAbility to carry out service projectsHost positive club meetingsInitiate a membership planKnowledge of District SupportSo that the training can be adapted to meet the needs of the club
57 By assigning a Guiding Lion to a Club: AssignmentBy assigning a Guiding Lion to a Club:The Guiding Lion receives the monthly Club Health AssessmentMembership growthReporting historyPast due notificationsOfficer reportingDonations to LCIF
58 Implementing CGLP in Club Rebuilding – some considerations For District Governors:Understand the Club in question, the history, personalities in the Club/ZoneIs CGL program the most appropriate intervention?Understand the personality, skills and background of the CGLs – look for best fitFor District Governors read DGT team, GMT and GLT Chairmen .Questions to consider are what has already been done to help the Club rebuild? why wasn’t it successful? Was this down to a specific reason? Consider the personalities involved, past council chairman, PDGs, what are their motives, are they supportive? Other members, would they welcome an outsider coming in? What is the region/zone chairman’s view, are they supportive? What is the view of other Clubs in the locality, are they supportive?Having considered these fact is CGLP the most appropriate invention at this time or could something still be done internally.Look at the CGLs available. What would the best fit be. Diplomatic skills, ability to build rapport, likely to command respect from the club, likely to be seen as a source of support rather than an interference. Availability of CGLs, what else are they already doing?
59 Implementing CGLP in Club Rebuilding – some considerations For the Certified Guiding Lion:Understand the Club, the history, personalities in the Club/Zone. Am I the best CGL to help?Who are the key stakeholders in the Club/Zone?What advance discussions need to take place?Once appointed do your research thoroughly, don’t just charge in. Find out what efforts have been made already to rebuild the Club, what were the successes and failures? Why was this? Are you likely to fit well into the situation? What skills will need to have?Find out who the key stakeholders are, the members, what is their background in Lions, the Region/Zone chairperson are they active?Who do you need to talk to? And when? What order? How should the conversation take place?
60 Implementing CGLP in Club Rebuilding – some considerations For the Certified Guiding Lion (contd):When it the best time to attend, normal meeting or special meeting?Listen and reflect!Don’t come up with instant solutionsAllow the Club to suggest waysInvolve key stakeholders at all timesConsider when to go live. When will have the best effect for the Club?Take your time. Say you have just come to listen. Don’t put yourself under pressure to come up with solutions immediately. Good consultants survey the whole situation then reflect, the propose options. The Club may well have ideas themselves, evaluate the ideas.Absolutely crucial to involve key stakeholders, how are they feeling, what ideas are they having, are they supportive
61 Implementing CGLP in Club Rebuilding – some considerations For the Certified Guiding Lion (contd):Talk to other CGLs who might have been in a similar situationKeep the District Governor advisedRecognize successIf its your first involvement as a CGL in a club Rebuilding programme, talk to other CGLs, how have they handled situations, what advice can they give.Ensure the DG is in the loop at all times. Make them aware of the successes and challenges. Is anything likely to blow up into an incident? What good practice can be shared with other Clubs?When the Club is healthy again celebrate the success!!
62 CERTIFIED GUIDING LION PROGRAM Hostinga Course for Success
63 PCC Geoffrey Leeder and PDG Sandro Castellana Now, lets review the practicalities of actually running a course.
64 Role of the HostThe Host1 Secures the location2 Ensures proper room set –up3 Orders materials (extra kits and other local materials)4 Provides AV5 Invites participants6 Strongly encourages participants to complete preliminary assignment
65 Role of the Host: Secure Location The location should offer the following:1 Easily accessible2 Within budget – Free is good!3 Can accommodate your anticipated attendance4 Will need to have the location secured so invitations can go out in a timely manner
66 Role of the Host: Room Set-up 1 Round tables or setup conducive for small group discussion.2 Have an extra table for materials.3 Make sure everyone can see the screen.4 Flip Chart (with markers) for each table.
67 Role of the Host: Materials Participants to print materials from LCI websitePreliminary assignment work to have been completed before the workshopExtra (spare) CGL kits to be available (1 extra per 5 attendees)Other materials such as local newslettersIf the participants did the preliminary assignment, then they should have downloaded and printed out the materials. However, it is a good idea to have extra kits in case they forget to bring them. Perhaps one kit for every 5 people.Material on local activities such as district newsletters and other local materials that would be of interest to new club members.
68 Role of the Host: Provide AV Laptop (unless presenter is bringing their own)ProjectorScreenRemote mouse (optional)
69 Role of the Host: Invite Participants Invitation should provide:Who, what, why, where, and howNeed RSVP so you know your countNeeds to stress the preliminary assignment.Invitation should provide:Who, what, why, where, and howNeed RSVP so you know your countNeeds to stress the preliminary assignment.Good news! The participants can access the information they need on-line, so be sure to include the link to the course as part of your invitation and follow up to stress the importance of completing the material before the course.
70 Role of the Host: Encourage Preliminary Assignment Why is the Preliminary Assignment Important?Big change from prior course design.Utilizes on-line training that is not easily accessible in a classroom setting.Participants need to know the material before they can participate in meaningful discussion.
71 Role of the InstructorThe InstructorFamiliar with materialGood presentation skills (consider GLT Coordinator!)Keep the participants on trackAvailable MaterialsPowerPointInstructors ManualCourse packets (have extra for people who forget)
72 Course OutlineIntroduction and Course Overview (20 minutes)Greet ParticipantsDivide into teamsList expectationsBegin PowerPoint with an overview of the program
73 This section relies on the pre-assignment Course OutlineSection 1: Skills of a Successful Guiding Lion (15 minutes)Section 2: Become an Information Expert (60 minutes)This section relies on the pre-assignmentSection 3: Develop a Club Officer Mentor Team (15 minutes)Section 4: Design Club Officer Training (70 minutes)Section 5: Guiding Lion ResourcesSection 6: Rebuilding Existing ClubsClose:See notes
74 Strengthening Club and District Development GMT/GLT TeamsGlobal Membership Team – Lions at both the district and multiple district to charter new clubs and support membership recruiting and retention.Global Leadership Teams – Lions at both the district and the multiple district to identify and develop leaders. This key group may host CGL training and provide training to new club officers.Strengthening Club and District Development
75 A solid understanding of the materials available Take AwayA solid understanding of the materials availableA mentor team of experts to cover the details of each position.An outline to follow when conducting trainingConfidence to do a great job!
76 Feedback is always welcome! Follow upSend list (or completion form) and completed test to LCI District and Club AdministrationLCI will process the completion form and mail personalized certificates directly to participants, unless instructed to do otherwise.Names are then available to DG TeamFeedback is always welcome!
77 CERTIFIED GUIDING LION PROGRAM Slide TitleCERTIFIED GUIDINGLION PROGRAMA Course for SuccessThank You!