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© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP CM8060/8050 Color MFP with Edgeline.

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Presentation on theme: "© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP CM8060/8050 Color MFP with Edgeline."— Presentation transcript:

1 © 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP CM8060/8050 Color MFP with Edgeline Technology Service and Support Training May 2007

2 Course introduction Introductions How to use this workbook What to expect Class schedule Loading the software tools and manuals Using the user and service manuals

3 May HP Restricted 3 Topic 1: What to expect Hands-on approach – Lots of time with the MFP (60% hands-on, 40% lecture) Check skills as we go – Skill assessments, practicums, and written tests Class logistics Please turn off your cell phones and pagers. If you must keep them on, please mute them.

4 May HP Restricted 4 Topic 2: How to use this workbook No tasks are included in this workbook – instead, the workbook guides you to the task described in other manuals (for example, the field service manual) Workbook includes: –Lecture notes –Labs for hands-on experience –Skill assessments to verify successful task completion –Practicum tests to check your ability to complete required tasks Hardware practicum Final written test

5 March HP Restricted 5 Topic 3: Class schedule Day 1Day 2Day 3Day 4Day 5 MorningCourse Intro Use the MFP Remove & replace: 1. Intro 2. Power & 4. IDS 5. Vacuum & Aerosol 7. Service Station Lab 8. Tray 2, 3, 4 & Dryer 11. Tray Finisher AfternoonService and maintenance Electronics 3.Pens & Carriage 6. Drum 7. Service Station & Web Wipe 9. Media Path & Tray ADF & Scanner Install and configure Week 1 Week 2 Day 6Day 7Day 8Day 9Day 10 MorningHardware practicum Image quality (continued) Digital Send 1. Security 2. Digital Send AfternoonImage qualityNVM & Firmware Final Test 2. Digital Send Cont.

6 May HP Restricted 6 Topic 4: Loading the software tools and manuals Copy the contents of the CD or USB flash drive to your laptop computer’s C: drive Keep the existing file structure

7 May HP Restricted 7 Topic 5: Using the user and service manuals User: Quick reference guide System administrator guide Media guide “Use the Control Panel” wall poster Service and support: Install guide Site assessment workbook Field service manual Parts manual Image-quality troubleshooting manual Service quick reference guide


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