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Simply Auto-Magic! Streamlined Document Processes Simply Auto-Magic! HIMAA Symposium 2008 Canberra, Aust.

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Presentation on theme: "Simply Auto-Magic! Streamlined Document Processes Simply Auto-Magic! HIMAA Symposium 2008 Canberra, Aust."— Presentation transcript:

1 Simply Auto-Magic! Streamlined Document Processes Simply Auto-Magic! HIMAA Symposium 2008 Canberra, Aust.

2 “Enabling Process Improvement with Innovative Technology” ©2008. BITG Mandatory Intro Dot Points... What – is this all about? Why – would we bother? How – simply can we achieve this? Where – can this be effective in my environment?

3 “Enabling Process Improvement with Innovative Technology” ©2008. BITG What are we talking about? BUSINESS PROCESS AUTOMATION used to contain costs & increase productivity using available innovative technologies MAGIC the ability to control or transform your environment by seemingly achieving the impossible! Happy HIM’s! & patients of course... This is a process thing NOT an IT thing!

4 “Enabling Process Improvement with Innovative Technology” ©2008. BITG Why do we do this?

5 “Enabling Process Improvement with Innovative Technology” ©2008. BITG And more…

6 “Enabling Process Improvement with Innovative Technology” ©2008. BITG And still more….

7 “Enabling Process Improvement with Innovative Technology” ©2008. BITG What are the consequences? Paper documents printed, filled-in, assembled and walked to point/s of need  Timely delivery, privacy concerns, manual error intro. Unreadable and/or multi-part forms  Safety, accuracy & efficiency concerns Hospitals with 100+ beds spend an average of $100k+/yr on pre-printed forms  Budget concerns ~35-40% of care providers time wasted on unproductive activities – data entry, producing, accessing and handling documentation  Care quality, staff & patient satisfaction concerns

8 “Enabling Process Improvement with Innovative Technology” ©2008. BITG What are the basic needs? Latest versions of the forms available on demand Reduces or eliminates CAPEX for pre-printing & space required for operational storage Distributed to point/s of need simultaneously Latest patient information included on forms Reduces effort & errors associated with patient information transfer and manual data entry Patient ID/demography consistent across ALL docs (incl. dynamic barcoding with episode differentiation) Info drawn from various HIS’s – PAS, Clinical, FMIS, etc. Latest version always available & positively controlled Cost Benefits Savings generated by retiring redundant equipment, sheets of labels not needed & less wastage of printed matter Better use of available valuable personnel & real estate

9 “Enabling Process Improvement with Innovative Technology” ©2008. BITG What are the basic needs?  Reduction of Operating Expenses –22% of ERP/HIS implementation and on-going maintenance is attributed to document output and distribution *  Reduce Errors and Improve Customer Service –Consistent Patient ID across ALL docs (incl. wristbands) associated with patient episode – common data source/s, simultaneously produced, less manual handling –Produced at point/s of need = speedy, efficient response & patient flow  Eliminate Custom HIS development –Graphical design tool averts costly custom HIS code writing which makes future HIS upgrades easier  Enable Business Process Improvement –$1bil organisation produces an average of 88mil pieces of paper each year ^ and growing 6 to 8% annually #  Regulatory Compliance & De-Risking –Permissions based Security & Audit Trail, GPEA, FDA/GS1 Barcoding –Delivery destination assurance * Source SAP Labs **Source DocuLabs ^Source AIIM #Source EXPLOR

10 “Enabling Process Improvement with Innovative Technology” ©2008. BITG What’s the Deliverable? FORMS MANAGEMENT replace pre-printed forms with library replace pre-printed forms with library improve document look, feel & functionality distributed print FORMS MANAGEMENT replace pre-printed forms with library replace pre-printed forms with library improve document look, feel & functionality distributed print High cost of printed forms Improve information clarity Manual processes High cost of printed forms Improve information clarity Manual processes SMART DOCUMENTS multi-modal/format distribution (print, fax, , archive) conditional logic, barcodes interface with MR imaging solution SMART DOCUMENTS multi-modal/format distribution (print, fax, , archive) conditional logic, barcodes interface with MR imaging solution Speed information delivery Improve patient safety Improve doc imaging efficiency Speed information delivery Improve patient safety Improve doc imaging efficiency DOCUMENT DRIVEN PROCESSES multiple data input sources HL7 support, forms library security, privacy & auditability web presentation (archive) DOCUMENT DRIVEN PROCESSES multiple data input sources HL7 support, forms library security, privacy & auditability web presentation (archive) Improve care administration Simplify & ensure compliance Proactively treat patients Improve care administration Simplify & ensure compliance Proactively treat patients

11 “Enabling Process Improvement with Innovative Technology” ©2008. BITG How do we get from Here to There? …dynamic, formatted output Logo Color Lines Boxes Shading Barcode Totals & Summaries Captures print, database, file or XML/HL7 data… transforms it into any format desired… & delivers it to any device/location REMIT BY TELEGRAPHIC TRANSFER OR BY MAIL: TO SUN SAVINGS AND EQUITY BANKING Invoice CORPORATION, 3897 SAN MARCOS DRIVE CORPORATION ACCT 1135 NUMBER HOUSTON, TX., , USA 19-JUN-02 1 of 1 Attn: Accounts Payable Attn: Accounts Payable CITY OF RANDALL CITY OF RANDALL 1 RANDALL AVENUE 1 RANDALL AVENUE RANDALL, IL RANDALL, IL USA USA NET 30 DAYS 19-JUL JUN-02 UPS GROUND RED Invoice Description 1 Large-format color reprint from neg Size X, unmounted Services PKL 2 Image Altering Services Services PKL Currency: USD From existing static output to…

12 “Enabling Process Improvement with Innovative Technology” ©2008. BITG Thermal Labels Add External Data Double Byte Languages BLOB Attachments XML All this comes from the same Static Document Output as shown earlier How – useful can it be? UPC D Barcoding/RFID

13 “Enabling Process Improvement with Innovative Technology” ©2008. BITG How – simple is it?

14 “Enabling Process Improvement with Innovative Technology” ©2008. BITG Where can I take advantage? Admissions & Discharges Emergency Facilities Management Purchasing Back Office – Finance & Admin Basically, wherever document intensive processes exist in your environment today

15 “Enabling Process Improvement with Innovative Technology” ©2008. BITG and the winners are... Kate Horkings – Southern Health Karen Reynolds – Royal Hobart Hospital Megan McNinch – QHealth Thank You!


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