Presentation on theme: "Revenue Protection Workshop by Hoosain Essop Rens Bindeman 17 May 2005."— Presentation transcript:
Revenue Protection Workshop by Hoosain Essop Rens Bindeman 17 May 2005
Program Hoosain Necessity of revenue loss forum Methods of detecting tampered/by-passed meters Rens Training of RP managers and operators Prevention/proactive initiatives to prevent tampering in the future.
Necessity of a Revenue Loss Forum Why Who Where How
Why Objective of RLF: Promote a culture of payment Discourage culture of tampering Protect Council assets against loss, misappropriation, pilfering or willful and malicious damage
Who & where Revenue Loss Forum (RLF) Strategy and Planning Debt Management Asset & Insurance Mgt Non-Ferrous Metals Credit & Prepayment Large Power Users
Debt Management Non-payments and bad debt Customer contacts Agreements Disconnections
Asset & Insurance management Responsible for all fixed & moveable assets and insurance. Control all theft/loss cases (case files) Responsible for Asset Register movements (Acquisitions/Retirements).
Non-ferrous Metals Focus on theft/loss of NFM e.g. copper, aluminium. Serves as the first reactionary unit in consultation with AM in electricity to attend to reports relating to NFM theft. Member of the NFTCC (Operational Forum) in the Western Cape.
Credit & Prepayment Provide a uniform controlled approach for dealing with tamper incidents Recover the cost of repair to damaged equipment Recover a proportional historic loss of revenue Educate
Large power users CRM Focus on Large Power Users e.g. contracts, administration, meter readings. Responsible for Billing accuracy and manage account adjustments Monitors defective metering and tampering.
Strategy & Planning Analyses incidents and statistics of thefts, losses and damages to electricity assets and electricity infrastructure. Formulates and draft strategies, policies, guidelines and procedures in order to combat, minimize and eliminate losses. Keep abreast of technology Management Report
How The RLF meets once a month. Each sub-team leader reports to the RLMF on its activities and provides statistics of results. RLMF analyse information and discuss strategies to be implemented Reports on a regular basis to Directorate Strategic Management Team..
Methods of detection Definition of a tamper Alter secretly/improperly resulting in a loss of income to the authority 1. Interfering with the metering equipment 2. Interfering with the main supply conductors.