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Electronics-line.com Do’s and Dont’s - How to Prevent Troubles iConnect / CommPact.

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Presentation on theme: "Electronics-line.com Do’s and Dont’s - How to Prevent Troubles iConnect / CommPact."— Presentation transcript:

1 electronics-line.com Do’s and Dont’s - How to Prevent Troubles iConnect / CommPact

2 electronics-line.com iConnect – Installation and Location The location of the control panel is critical for the installation’s success. ˗The location in basement or concrete room is not recommended! ˗RF RSSI level (noises) should be as low as possible. To take into consideration the RF signal strength of the wireless devices 2

3 electronics-line.com iConnect – Installation and Location Do not locate the control panel close to Electro- magnetic sources (computers, fax machine, Electrical cabinet, Routers and etc). 3

4 electronics-line.com iConnect – Installation and Location In case of electric power outage for few days, back up battery becomes totally empty. Rarely, the battery becomes totally empty. In order to wake the battery up, it’s required to insert and remove the battery connector a few times (10-15 times) to the main board. 4

5 electronics-line.com iConnect – Installation and Location Fuse for AC power and fuse for battery can be damaged because of lightning. Those fuses can be easily replaced. 5

6 electronics-line.com The Wireless devices – Location and Installation Minimum of one meter between devices or between device to the control panel. 6 

7 electronics-line.com The Wireless devices – Location and Installation Do not locate the Wireless devices close to Electro-magnetic sources (computers, fax machine, Electrical cabinet, Routers and etc). 7

8 electronics-line.com The Wireless devices – Location and Installation Wireless devices Batteries Due to the occurrence of voltage delay in lithium batteries that have been in storage, the batteries may initially appear to be dead. In this case, leave the unit in Test mode for a few minutes OR press on the tamper switch a number of times until the battery voltage level is stabilized. 8

9 electronics-line.com The Wireless devices – Location and Installation Battery - Date of production is something that installer must pay attention to. Battery with a date of production which is more than 2 years isn’t recommended for installation. 9 May of 2011

10 electronics-line.com The Wireless devices – Location and Installation The Signal strength level of the wireless device, must be with level 5 and above. When installing the detector on the wall, make sure that the screw isn’t sticking out. 10

11 electronics-line.com The Wireless devices – Location and Installation If there is a suspicion of transmissions’ loss from the device OR supervision loss event occurs in panel, radio test needs be performed. Every 8 seconds, signal will send to panel. Each signal will be heard by number of tones 11

12 electronics-line.com The Wireless devices – Location and Installation Why can’t the Wireless device be registered in the control panel? 1.The device had already been registered. 2.The zone is defined as ‘Use Repeater’. 3.The battery is empty. 4.The battery is inverted. 5.The back tamper of the device is opened. 6.Noisy area (RF RSSI Level=9). 7.The RF frequency is different (868/433MHz). 12

13 electronics-line.com Curtain detector – EL2650XL Avoid placing the detector in an area exposed to sunlight coming in through the window. For night arming make sure that the user will keep a distance from the detector’s coverage: 13

14 electronics-line.com Curtain detector – EL2650XL By quickly reaching out the hand into the coverage area and pulling it back, may cause a false alarm. Distance from the window/wall: at least 5cm: 14  

15 electronics-line.com Magnetic Contact EL-2601 The detector on the frame The magnetic on the window 15 Wrong installation – Supervision loss may occur.

16 electronics-line.com Magnetic Contact EL-2601 On massive steel frame, it is recommended to add a spacer to the detector. 16

17 electronics-line.com PIR Motion detector - EL2645/EL2745 Height: 1.80m m. PI version - To take into consideration the pets and to install in appropriate place. 17

18 electronics-line.com Communication Troubles 18 Presentation name SolutionReason for the troubleTrouble Message Protocol[95112] = IP Interface[95113] = LAN or GPRS Account 1 Protocol[95112] ≠ IP interface[95113] ≠ LAN or GPRS No Message Replace the moduleCommunication module is faulty Device Trouble LAN/GPRS module - Check the cable network/SIM card. - SIM card with low signal - Check with the service provider No internet connection Media Loss – LAN/GPRS Check with the IT manager regarding the DHCP settings. If required insert the relevant parameters at address [95771], [95772] and [95773] Panel doesn't get DHCP from the network DHCP Error 1. Check with the service provider the connection 2. Check that port is opened with the IT manager 3. Check that the parameters are correct 1.1.Problems at the service provider network 2.2. Firewall 3.3. Wrong parameters had been configured (IP address, CP ID, CP Password XML fail Change the interface/s of according to the insttaled module 1.one or more of the interfaces (of accounts, RP, speed dials and service call) are configured with interface which doesn't exist Program Correct interface


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