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SPU STAFF TRAINING Sripatum Institute of Language and Culture Lesson 1 – First Time Meetings and Introducing.

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Presentation on theme: "SPU STAFF TRAINING Sripatum Institute of Language and Culture Lesson 1 – First Time Meetings and Introducing."— Presentation transcript:

1 SPU STAFF TRAINING Sripatum Institute of Language and Culture Lesson 1 – First Time Meetings and Introducing

2 F IRST T IME M EETINGS Introducing Yourself Greetings Personal Information Introducing Others Simple Questions and Answers Follow-up Questions Goodbyes

3 C OMMON G REETINGS Good Morning Good Afternoon Good Evening Nice to meet you. How do you do? Welcome to _________. Can I help you (______)? How are you? Good to see you (again). What are some other good greetings?

4 How do you greet one another? Have you been in a situation where had to use a different greeting? Do you know of any greetings from other cultures?

5 G ENERAL G REETING FOR W ESTERNERS The Handshake Make eye contact Shake hands firmly, but briefly

6 P RACTICE THE H ANDSHAKE 1. Shake hands with three people –NO TALKING –Focus on Eye Contact and the Handshake

7 P RACTICE THE H ANDSHAKE 1. Shake hands with three people –NO TALKING -Focus on Eye Contact and the Handshake 2. Shake hands with three different people – INTRODUCE yourself by saying A: “Hello, my name is _______. Nice to meet you.” (shake hands) B: “Nice to meet you too, my name is ______.”

8 F OLLOW – U P Q UESTIONS And you? How about you? What about you? What do you think? Do you agree? What do you do? Where are you from?

9 Think of the most suitable reaction to the following phrases. a How are you? b How do you do? c Pleased to meet you. d It was nice meeting you. e Have a good weekend. f See you next month. g You must be Ann Peterson. h I hope to see you again.

10 R EFLECTING AND REACTING

11 Options for Person A: Oh, great, where do you study? Oh, what year are you in your studies? What do you plan on doing after graduation? How are you enjoying your time in school?

12 R EFLECTING AND REACTING

13 Options for Person A: Oh, great, how long have you been here? Oh, what brings you to Thailand? Ah, interesting, so what do you do? How are you enjoying your time here?

14 I NAPPROPRIATE 1 ST C ONVERSATION T OPICS How old are you? How much money do you make? Are you married? Do you have any children? Anything related to weight…

15 A PPROPRIATE 1 ST C ONVERSATION T OPICS Where did you grow up? How long have you been in your position? Do you travel a lot in your work? Where did you study for your degree?

16 G OODBYE R ESPONSE 1. Have a good/ safe trip/ flight. 2. Have a good weekend. 3. Enjoy the rest of your stay. It was nice meeting you. 4. I hope to see you again. See you on the 13th. 1. Thank you … (same to you). 2. Same to you. 3. I really enjoyed meeting you, too. 4. I hope so, too. See you.

17 G OOD - BYES Good bye/ Bye/ I’ll say good bye/ See you later/ See you soon. I (really) must be going. I’m afraid I’ve got to go. It’s getting (very/ rather) late. I’ve got some things to prepare for …. I’ve got a lot to do this afternoon. I’ve enjoyed talking to you. It’s been (most) interesting talking to you. It’s been a very useful meeting/ nice afternoon. Thanks for everything. Thank you for (all) your help. Thank you for coming.

18 P RACTICE : G REETINGS AND I NTRODUCTIONS What is the difference between these phrases? a How do you do? How are you? b Excuse me, are you Mrs Kramer? Sorry, I don’t know your name. c May I introduce myself? Hi everybody. My name’s Jim Sellers. d This is Mary. Let me introduce you to Mary Higgins. e Goodbye. It’s been very interesting talking to you. See you. I really had a good time. f I got to go now. I’m afraid I must be going soon.

19 Complete the following conversations with the most appropriate words or phrases. A: Excuse me, ____________ Jacqueline Turner? B: Yes, that’s ____________. A: May I ____________ myself? I’m Martin Young. How do you do? B: ____________, Mr Young.

20 A: Hello, Chris Evans. Mind if I join you? B: Oh, ____________ not. Frank Richards. A: ____________ to meet you, Frank. So how are you finding the conference so far? B: Actually, I’ve only arrived this morning. A: All right. I …

21 A: Dan! Good to see you again. ____________ are things? B: Hello, Lin. Fine, thanks. Pretty busy, as always, I suppose. Can I introduce you to my colleague, Peter Winston? Peter, ________ _______ Lin Farrell. A: Nice to meet you, Ms Farrell. B: Nice to meet you, too. ____________, call me Lin. A: Then you must call me Peter.

22 I NTRODUCING O THER P EOPLE This is my ______, Jack. This is my _____, Mr. Ritter. This is He’s in charge of This is He looks after the This is……..He’s our….Director/Manager Let me introduce you to...(name of a person) I would like to introduce...(name of person) Allow me to introduce…(name of person) Have you met…(name of person)? She’s just taken over as Head of...


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