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Page 1 SIEC MEETING THURSDAY, JUNE 19, 2014 State of Washington State Interoperability Executive Committee.

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Presentation on theme: "Page 1 SIEC MEETING THURSDAY, JUNE 19, 2014 State of Washington State Interoperability Executive Committee."— Presentation transcript:

1 Page 1 SIEC MEETING THURSDAY, JUNE 19, 2014 State of Washington State Interoperability Executive Committee

2 Page 2 Agenda Welcome and Introductions a. Roll call and introductions b. Review and modify agenda c. Video interviews d. Approval of April 17 Meeting Minutes

3 Page 3 Washington State Patrol Narrowbanding Project Report Robert Schwent Washington State Patrol

4 WSP Narrowbanding Project Update to the Washington State Interoperability Executive Committee June 19, 2014

5 WSP Districts 5

6 Project Overview 6 Within Budget Project completion scheduled for November 3, 2015 P25 conventional mode Operational in Districts 3, 4, and 5 700MHz trunking Centered in WSP Districts 1 and 2 All equipment is installed and operational Coverage testing has been completed and maps are being prepared VHF trunking IWN Interzone Link completed Capacity study completed

7 Project Status 7 Activities and Schedule: Dropdown menus on the consoles for conventional resources Motorola has presented a solution to this issue which WSP has tested and approved. Emergency channel marker WSP has the need to broadcast the channel marker on multiple sites over a wide area. Motorola has presented a solution to this issue which WSP has tested and approved. Activities are focused in WSP District 2 (King County) Dispatch consoles 700MHz trunking cutover P25 conventional conversion Training, training, training! Cutover scheduled for early September District 3 implementation of trunking and console changes will follow District 2 cutover.

8 Project Status 8 Outstanding Issues: Coverage complaints WSP is addressing areas with poor coverage through system optimization and in some cases additional base stations. Interoperability with VHF conventional users in trunked areas Several options are being explored. This requirement, and the proposed solution will vary based on the primary area of operation. P25 conventional data operations. FCC Waiver extension

9 Project Status 9 Interoperability Efforts: WSP and Spokane Regional Emergency Communication System (SRECS) developing an Advanced System Key (ASK) sharing agreement. ASK sharing agreement and Inter-subsystem Interconnection (ISSI) agreement between WSP and South Sound 911 in progress. WSP is also partnering on SR410 simulcast VHF project. WSP and Clark Regional Emergency Services Agency (CRESA) working on cross programming, backup dispatching capabilities, and microwave connectivity. 700MHz Interoperability repeater project in Seattle.

10 10 Questions? Bob Schwent Electronic Services Division Commander Washington State Patrol Washington Statewide Interoperability Coordinator (360)

11 Page 11 SIEC Advisory Workgroup Report and Rebanding Report Jose Zuniga, Department of Corrections for Michael Marusich

12 Page 12 Communications Lessons from the SR530 Landslide Bill Schrier

13 Page 13 Introduction

14 Page 14 Introduction March 22, 2014 at 10:37 AM Snohomish County, North Fork Stillaguamish River Forty-three deaths, 49 homes destroyed Debris field over one square mile Up to 750 responders involved

15 Page 15 Communications Successes 1 SERS coverage Snohomish DEM – 2 comms vehicles 800 MHz ICALL – 8CALL use Karl Wright of SERS System Key-Sharing Agreement Snohomish EOC: ACS 160 shifts Alaska Shield Exercise – USAR & MERS Local radio caches – 50 or so radios

16 Page 16 Communications Successes 2 MERS Cache – MHz radios DNR experienced Type II IMT activated Search-and-rescue, esp. dogs Cross-band Aircraft link; Port of Seattle WSP and WSDOT normal operations

17 Page 17 Lessons Learned - 1 Regional 800 MHz Operational Zones Multiple radios – BK and Motorola List of COML and COMT  COML, COMT, AUXCOM training  COML, COMT, AUXCOM certification  COML “wildfire” and “all hazards” 911 re-route Time to Mobilize

18 Page 18 Lessons Learned - 2 Increase radio caches? Cache programming – FEMA vs Local Inventory communications vehicles  Create Field Operations Guide  Prepare for volunteers Train and Exercise for COMLs – annually?  Other?

19 Page 19 Department of Natural Resources Radio Systems Briefing Anton Damm Communications Systems Director

20

21 2014 DNR Radio Systems Briefing

22 Supporting the wildland fire mission Conventional VHF narrowband land mobile radio 53 Communication Sites, approximately 50% on DNR managed land 83 Base Stations / Repeaters 1,500 Portable Radios 1,100 Mobile Radios 7 Communication Centers (EOCs) – 2 are interagency with Federal agencies S taffing and equipment support for five Washington Incident Management Teams (Type 2) and staffing for national incident response through NWCG

23 Highly interoperable in wildland fire ● National Wildfire Coordinating Group (NWCG) approved portable radios and repeaters ● 2 Interagency (USFS/DOI/DNR) communication centers, co-located radios and frequency sharing between partners ● Initial attack agreements (including frequency use) with most County Fire Districts ● National emergency frequency coordination during wildland fire operations

24 Interagency Business Cooperation DNR cooperates and shares resources between state, county and local agencies: ● Subscriber maintenance for Washington State Parks ● “State Repeater” maintenance for Washington DFW ● DNR uses 3 segments of WSP Microwave backhaul - more planned ● Joint effort with WSP to solve digital coverage issues ● Multiple frequency, site and tower sharing agreements with WSP, counties and municipalities

25

26 Page 26 ESINet (Statewide 911) Outage of April 10, 2014 Sigfred “Ziggy” Dahl

27 27 WA STATE E911 OFFICE ESInet Outage of Agenda Timeline Terminology to be used - Analogies What was supposed to happen What (actually) happened What steps have been taken (to prevent similar occurrence) Observations

28 28 WA STATE E911 OFFICE ESInet Outage of Timeline (Sequence of events): Approximately 23:50 (9 April) our 911 Outage sequence begins * Approximately 01:55 (10 April) State Emergency Operations Center initiates call to SECO stating that ‘something unusual is happening with 911 Various PSAPs around the state start to get calls from citizens reporting they ‘can’t get through on 911’ … begin to run their normal outage protocols Approximately 06:30-07:00 (10 April) PSAPs begin to report 911 working again Total time of Outage: Officially Reported to be 6 hours, 12 Minutes Total Number of affected 911 attempts: approximately 4300 in Washington State 2 Counties (Garfield and Skamania) reported no issues

29 29 WA STATE E911 OFFICE EO IP-SR AnalogTDMIP CAMA PSAP 911 Caller 911 Call Takers 911 Caller End Office (EO) Legacy Network Gateway (LNG) IP – Selective Router PSAP Call Taker THE PLAYERS:

30 30 WA STATE E911 OFFICE WHAT WAS SUPPOSED TO HAPPEN: Caller dials 911 LNG IP-SR PSAP (PGM) EO AnalogTDMIP CAMA PSAP 911 Caller 911 Call Takers IP-SR Miami IP-SR Englewood

31 31 WA STATE E911 OFFICE EO AnalogTDMIP CAMA PSAP 911 Caller 911 Call Takers WHAT DID HAPPEN: CALLS FAIL I’m OK 911 call arrived at LNG that had Englewood (IP-SR) as Primary Call arrived at Englewood IP-SR Eventually (seconds) the call leg between the LNG and the IP-SR timed out and caller was provided with either “busy”, “ringback” or “fast busy” BECAUSE the IP-SR did not realize it was failing (or had failed), it kept sending messages (heartbeats) to the LNG that it was OK. Once problem was determined, LNGs were manually instructed to send traffic only to Miami IP-SR Englewood IP-SR Miami

32 32 WA STATE E911 OFFICE WHAT STEPS HAVE BEEN TAKEN: EO AnalogTDMIP CAMA PSAP 911 Caller 911 Call Takers Short-term Medium-Term Long-term IP-SR Englewood IP-SR Miami

33 33 WA STATE E911 OFFICE OBSERVATIONS: EO AnalogTDMIP CAMA PSAP 911 Caller 911 Call Takers Why did some calls continue to go through? Why did the PAD seem to work for some PSAPs and not others? Why did the 10-Digit PSTN number work? Why did calls from some PBXs continue to go through? IP-SR Englewood IP-SR Miami

34 34 WA STATE E911 OFFICE 911 Caller 911 Call Takers QUESTIONS? Sigfred “Ziggy” Dahl State E911 Coordinator WA Military Department Emergency Management Division

35 Page 35 Washington OneNet (WON) Status Bill Schrier Shelley Westall

36 Page 36 Brief WON Updates Washington OneNet and FirstNet Website: ocio.wa.gov/onenet Twitter: twitter.com/waonenet Blogs upcoming Staffing Subcontracting: public entities (cities, counties, fire dist.) utilities, private utilities, transit tribal nations

37 Page 37 Timelines April 30: FirstNet publishes checklist June 3: Washington submits (#5 of 56) August 13-14: Proposed stakeholder & technical committees kickoff October 16: SIEC + FirstNet + SCIP Kickoff Oct 2014 – 2015?: Design FirstNet WA Early 2016?: Design final & to Governor

38 Page 38 Washington OneNet (WON)

39 WON Initial Consultation Checklist Update

40 Thursday, June 19, 2014 State Interoperability Executive Committee Checklist Requirements Governance Body Governing Documentation Authorization (RCW, executive order) By-Laws Membership List Organizational Chart Photos & Bios Narrative of decision making process

41 Thursday, June 19, 2014 State Interoperability Executive Committee Washington State Governance Structure

42 Thursday, June 19, 2014 State Interoperability Executive Committee Proposed Attendees:

43 Thursday, June 19, 2014 State Interoperability Executive Committee Additional Attendees: Suggestions for attendees?

44 Thursday, June 19, 2014 State Interoperability Executive Committee Consultation Scheduling – Proposed Requested date:Thursday, October 16, 2014 Proposed alternate dates: Thursday, October 9, 2014 Thursday, October 23, 2014

45 Thursday, June 19, 2014 State Interoperability Executive Committee Additional checklist items: Wireless Contract Vehicles Outreach Plan Potential Barriers –.. With regard to specific legal barriers that may impede our ability to participate fully in the consultation process, without detailed information on the opt-in requirements we can only speculate on barriers. However, significant budget and legislative barriers may exist if the Governor is required to commit to funding. Additionally, with several potential user agencies under the direction of separately elected officials, there may be some barriers to their participation as well as questions about the Governor’s ability to “opt-in” for those agencies.

46 Thursday, June 19, 2014 State Interoperability Executive Committee Consultation Meeting Discussion Topics Governance Process Metropolitan / Rural / Tribal POCs Eligible Users Coverage Public Safety Stakeholders Public Safety Meetings & Events Major State Events State Specific Information

47 Thursday, June 19, 2014 State Interoperability Executive Committee Initial Consultation Meeting Proposed Agenda Introductions State Update FirstNet Update Consultation Process Roles & Responsibilities Eligible Users Coverage Joint Outreach Planning Next Steps

48 Page 48 SIEC Workplan and Task List Bill Schrier

49 Page 49 Budget Subcommittee Shawn Berry, WSP Bill Legg, WSDOT Albert Kassell, DNR Bill Schrier, OCIO Jim Semmens, Gambling Commission Jose Zuniga or designee, Corrections Staff: Robert Schwent, WSP and SWIC Michael Marusich, OCIO, alternate SWIC

50 Page 50 Topics: Budget Subcommittee SWIC Staffing SIEC Staffing – frequency coordination COML/COMT/AUXCOMM lists, training, certification, exercises, meetings Field Operations Guides (FOG) Statewide Communications Interoperability Plan (SCIP) and NECP Work with locals to prepare comms for next disaster, major incidents

51 Page 51 Upcoming Items WSDOT Radio Systems Briefing PSERN (King County proposed network) Briefing, support - August FirstNet Kickoff – October Consolidation Report Dispatch Centers review Interagency comms cooperation Proposed FY budget

52 Page 52 Good of the Order Next Meeting: August 21 Bill Schrier


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