Technology Services Support Classroom Support Emergency Support @ 727-8021 PC, Projector, Microphones, Crestron Controls, etc… Want Faster Service? Do you see error messages? Include a screenshots of the error in your E-Mail Even Faster Service?! Include your ASURITE (log in name) or the ASURITE IDs of those affected. Send All Requests to: email@example.com Or call (480) 965-2400 Undergraduates can use MyASU: How to Get Help for Faculty, Staff, PhD, and Graduate Students
Technology Services Support Device Support Full Desktop and Laptop hardware and software support Limited Support for tablets and phones Blackboard Support Support for technical issues and troubleshooting in graduate courses for professors, and students Assistance with quiz & assignment resets, and extensions Support for course errors gradebook issues Want Insanely Fast Service? We have a walk-up Help Desk in BA 109. QUESTIONS? Thank you, enjoy the coffee.
Services Wifi problems Citrix Password resets Email for tablets, phones, and laptops Blackboard Desktops Installation of W.P. Carey software Virus removal Printing problems Classroom support Graduate support Check out Computers Microphones Tripods Screens Cameras Adapters for Mac and PC Cables
Todd Clement (app. dev & mgt.) Lori Kirby(app. dev.) Shiloh Nelson(web proj. mgr.) Jeffrey Hough (videography) Anie Miles(motion graphics) Edgar Febres(server administration)
Range of Services Database Design Consulting Security User Interface Design Video Capture Video Editing Animation & Motion Graphics Web Design Web Application Development
Applications Tracking Appointment Scheduling/Advising S.O.S. General Scholarship Application HBA Scholarship Application Petition Db Medical Compassionate Withdrawal Db IBIS application Portfolio Application Card Scanner (Attendance Tracking) Undergraduate Peer Evaluations Scholarship Management Db Portal Announcements Tool
Some Numbers… Fun Stats: 148,063 Advising Appointments 78, 461 Walk-in Advising sessions 31, 782 Advising S.O.S. Cases We have over 1.05 Million lines of code 16 feet of stacked paper 14 complete copies of War and Peace
Getting Help Our Help desk can assist with break-fix, troubleshooting, etc… firstname.lastname@example.org 480-965-2400 Call-in Support For projects & consulting Stop by BA 109 Setup an appointment http://wpcarey.asu.edu/techno logy-services